Patient ID
Unique patient identifiers, date of birth, government ID if required, and facility account number to match records and claims accurately.
A consistent intake form reduces administrative delays, supports accurate clinical decision making, and documents patient consent and privacy preferences. Standardization helps teams meet regulatory expectations for protected health information and streamlines coordination with payers and referral sources.
Role-based completion reduces errors: patients supply personal and clinical data, staff handle verification tasks, and clinicians record assessment findings and treatment recommendations.
Unique patient identifiers, date of birth, government ID if required, and facility account number to match records and claims accurately.
Full legal name, preferred name, address, phone, email, emergency contact, tribal status if applicable, and preferred language for communication.
Reason for visit, symptom onset and duration, current concerns, prior psychiatric diagnoses, and sources of referral or prior providers.
Complete current medication list including dose/frequency, known allergies, and adverse reactions to guide safe prescribing and care planning.
Informed consent for treatment, release of information, telehealth consent, and acknowledgement of privacy practices and limits to confidentiality.
Primary and secondary payer details, policy numbers, subscriber information, and any prior authorization or benefit limitations relevant to care.
| Field | Configuration |
|---|---|
| Authentication Method | Use email link or SMS code; stronger MFA for PHI access. |
| HIPAA BAA | Ensure a signed BAA is in place before capturing protected health information. |
| Storage Location | Store records in encrypted cloud storage with access controls. |
| Audit Trail | Enable timestamping, IP capture, and version history for each document. |
Align integration choices with HIPAA, your EHR, and your intake throughput to minimize rekeying and manual reconciliation.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | No | No | Yes, limited | Yes, limited |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |
Patient completes intake and submits required signatures and documents.
Staff verifies demographics, insurance, and completeness for billing.
Clinician reviews risk screens and prioritizes urgent cases.
Patient assigned to clinician and appointment or referral scheduled.
Recommend return within 48 hours before first appointment.
Complete eligibility checks within 24–72 hours of submission.
High-risk screens receive same-day review and response.
Allow 5–14 business days depending on payer rules.
Store signed intake in the EHR within 24 hours of completion.