SQL Upgrade Request

SQL Upgrade Request

Parties

Recitals

WHEREAS, Requester: operates and maintains the database systems identified in this request and requires an upgrade to its SQL platform to address performance, security, or feature requirements;

WHEREAS, Provider: represents that it has the technical expertise and personnel necessary to perform the proposed SQL upgrade in accordance with the scope, schedule, and security controls described herein;

WHEREAS, the parties desire to document the scope, acceptance criteria, scheduling, and payment terms for the SQL upgrade project and to record the mutual obligations and approvals required for implementation.

Scope of Work

Technical Details

Current SQL Version:     Target SQL Version:

Proposed Downtime Window:     Estimated Duration:

Full Backup Completed:   Pre-upgrade testing completed:   Change Control Approved:

Rollback Plan

Testing and Acceptance

Scheduling & Implementation

Requested Implementation Date:     Implementation Engineer:

Payment Terms

Estimated Total Cost: $     Hourly Rate: $     Estimated Hours:

Payment Due: Net days from invoice date.     Late Fee: (or maximum permitted by law).

Term and Termination

Effective Start Date:     Anticipated Completion Date:

Either party may terminate this request for convenience upon days' prior written notice. Termination shall not relieve Requester of liability to pay for all services performed and documented expenses through the effective date of termination, nor relieve Provider of obligations to return or securely destroy Requester data as required below.

Confidentiality

Each party shall maintain the confidentiality of the other's confidential information and use such information solely to perform obligations under this request. Confidential information includes non-public technical details, system architecture, credentials, and business data. Confidentiality obligations survive for years following completion or termination, except as required by law.

Governing Law

This request shall be governed by and construed in accordance with the laws of the State of without regard to its conflicts of law principles.

Entire Agreement

This document, together with any incorporated schedules, attachments, and change orders signed by both parties, constitutes the entire agreement between the parties with respect to the SQL upgrade described herein and supersedes all prior oral or written proposals, negotiations, and understandings. No amendment is binding unless executed in writing and signed by authorized representatives of both parties.

Approvals and Acknowledgements

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