Service Scope
Clearly define what services are included, any limits on duration or number of sessions, and whether supplies or product costs are included so both parties share the same expectations and to reduce scope disputes.
A written pricing agreement reduces misunderstandings about rates, protects both parties on cancellations and refunds, and provides evidence of agreed terms if a dispute arises. It supports accurate bookkeeping and makes tax and insurance reporting easier while clarifying responsibilities for supplies and add-on charges.
Stylists and business owners use this agreement to standardize fees, protect revenue, and document client expectations.
Use the agreement whenever you set or change published rates, add new services, or take recurring bookings requiring deposits or retainers.
An individual stylist or contractor signs to accept the pricing structure, cancellation policy, and any obligations for supplies or travel. This person should be the party entering into the client relationship and responsible for record retention and tax reporting.
The client signs to confirm understanding of prices, deposit amounts, payment methods, and refund rules. The client signature creates binding obligations under ESIGN and UETA when proper consent and intent are present.
| Field | Configuration |
|---|---|
| Signer Order | Stylist then client; optional witness last |
| Authentication | Email plus SMS code for consumer-facing transactions |
| Reminders | Auto-remind after 3 and 7 days by email |
| Retention | Retain signed PDF and audit trail for the recommended period |
Choose a platform that supports PDF and DOCX imports and produces ISO-compatible signed PDFs.
Ensure the eSignature provider supports an audit trail, secure storage (AES-256), and any industry compliance you require.
Clearly define what services are included, any limits on duration or number of sessions, and whether supplies or product costs are included so both parties share the same expectations and to reduce scope disputes.
List base prices, add‑ons, hourly rates, membership discounts, and any formula for price increases; specify when taxes apply and whether gratuity is included to ensure accurate invoicing and tax reporting.
State the deposit amount or percentage, acceptable refund conditions, required notice period for cancellations, and any forfeiture of deposit to reduce no‑show losses and clarify remedy for missed appointments.
Specify accepted payment methods, timing for final payment, late fee rates, and collection costs to improve cash flow and preserve legal remedies for unpaid invoices.
Limit liability for product reactions or dissatisfaction to clearly defined remedies such as rework, partial refunds, or credits; avoid unconscionable disclaimers that may be unenforceable under applicable law.
Identify the state law that governs the agreement and where disputes will be adjudicated; this reduces uncertainty about contract interpretation and venue if litigation or arbitration occurs.
Address how client contact and payment data are stored, shared, and deleted; include consent language if collecting health or sensitive data.
Define when refunds are available, timeframes for processing, and any administrative fees to set client expectations.
State the notice required to reschedule without penalty and whether reschedules retain the original appointment date for pricing purposes.
Specify whether travel, parking, venue fees, or external vendor costs will be passed through to the client and how they will be invoiced.
A mobile stylist documents a $50 travel fee plus per-hour rates for on-site bookings
A salon implements tiered monthly memberships with discounted service bundles
Record MM/DD/YYYY when the agreed rates take effect
State when deposit is payable relative to appointment
Specify required notice period (e.g., 24–72 hours)
Set a date for periodic rate updates and client notification
Keep W-9 available upon payer request for 1099 reporting
Agreement finalized and versioned for review
Client signs and pays required deposit
Balance collected on or before service delivery
Signed copy retained per retention policy
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial, no credit card | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |