Scope of Services
Describe the specific proceedings covered (administrative petition, hearing, judicial appeal) and exclude services not included, such as tax return preparation or unrelated audits.
A well-drafted Tax Appeal Engagement Letter reduces disputes about scope, protects client and practitioner expectations, clarifies fees and deadlines, and documents authority to act—helpful evidence if procedural challenges arise before the taxing authority or a court.
Use this engagement letter when a taxpayer hires a professional to handle an administrative or court-level tax appeal.
The letter clarifies roles and contact points for all parties and ensures consent to electronic exchange and representation where applicable.
Describe the specific proceedings covered (administrative petition, hearing, judicial appeal) and exclude services not included, such as tax return preparation or unrelated audits.
State the retainer amount or fee structure (hourly, flat, contingency), billing intervals, expense reimbursement, and any conditions for additional fees or termination.
List critical filing dates, required client deliverables, and the effect of missed deadlines on the appeal; note that statutory deadlines vary by jurisdiction.
Specify the documents the client must provide (assessments, tax returns, valuations), expected formats, and timelines for submission to avoid procedural dismissal.
Identify who is authorized to instruct counsel, receive notices, and approve settlements; include consent for electronic delivery if desired.
Set procedures for ending the engagement, handling outstanding bills, and the chosen method for resolving fee or performance disputes.
| Field | Configuration |
|---|---|
| Document Upload | Allow PDF or DOCX uploads, require required documents before signature. |
| Signature Method | Enable e-signature with optional notarization or RON when needed. |
| Authentication | Use email plus SMS OTP or ID verification for higher assurance. |
| Routing Order | Set signer order: client → representative → witness/notary if required. |
Choose tools that preserve the audit trail, support required file formats, and meet your authentication needs.
Ensure the chosen platform supports audit trails, optional notarization or RON, and secure long-term storage; many integrations (CRM, cloud storage) simplify routing and retention.
Often 30–90 days from assessment notice; local rules vary.
Statutory filing windows commonly run 30–180 days depending on jurisdiction.
Authority typically schedules hearings 30–120 days after filing.
Expect initial determinations within 30–180 days, variable by agency.
Set internal deliverable dates to meet filing and discovery timelines.
Martin Properties used a standardized engagement letter for multiple property appeals to centralize authorization and evidence collection.
BIS adopted a written engagement template for contested tax matters that included electronic authorization and audit logging.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |