Scope of Work
Describe services, deliverables, milestones, and acceptance criteria in precise terms so performance is measurable and disputes are minimized.
A well-drafted THA Service Contract reduces ambiguity, allocates risk, fixes payment expectations, and documents acceptance criteria. Clear terms lower litigation risk, speed approvals, and support auditability when records are retained according to legal requirements.
The THA Service Contract is used by corporate procurement, small businesses, contractors, and professional service firms entering fixed-scope or ongoing service arrangements.
Parties should involve the person with signature authority and a contract reviewer before final execution to ensure proper obligations and compliance are captured.
Describe services, deliverables, milestones, and acceptance criteria in precise terms so performance is measurable and disputes are minimized.
Specify amounts, invoicing cadence, payment due dates, late fees or interest, and expense reimbursement rules to avoid billing disputes.
State the contract start date, renewal conditions, notice periods for termination, and post-termination obligations such as transition assistance.
Allocate risk through liability caps, mutual indemnities, and exclusions for consequential damages while addressing insurance requirements.
Define confidential information, permitted uses, data security standards, breach notification timelines, and any required privacy addendum.
Include performance warranties, remedy windows, cure rights, dispute resolution, and rights on defective work or missed service levels.
| Field | Configuration |
|---|---|
| Signature Placement | Add signature, date, and initial fields for each signer |
| Authentication | Choose email link, SMS code, or stronger methods |
| Routing Order | Set sequential or parallel signing order |
| Integrations | Connect CRM or storage (Salesforce | Google Drive | NetSuite) |
Choose distribution methods that preserve the signed record and support required authentication and retention.
Integrations with CRM, ERP, and document storage simplify distribution and indexing; ensure the chosen platform meets industry compliance needs.
Date when obligations and warranties begin
Dates for deliverables and acceptance testing
Net terms, e.g., Net 30 from invoice date
Time to remedy breaches, commonly 10–30 days
Notice period required to end agreement
Attach SOWs, COIs, invoices, and change orders as exhibits to preserve context and acceptance criteria.
Save executed contracts as PDF/A for archival and as DOCX for editable working copies when required.
Keep signing certificates and event logs showing timestamps, IP, and signer attribution for evidence.
Record amendment history and retain prior versions to document changes and avoid reconstruction disputes.
An executive with delegated signing authority signs agreements exceeding operational thresholds. Confirm delegation by checking a board resolution or internal delegation of authority policy to ensure enforceability and avoid unauthorized commitments.
A designated contracts or procurement manager signs routine service agreements within preapproved limits. Maintain an internal signature registry that identifies the person, title, and monetary thresholds for signing authority.
Confirm signer identity with government ID or multi-factor checks
In-person acknowledgment or RON where permitted
Arrange mobile notary or remote session before signing
Signer dresses the signature and notary completes acknowledgment
Notary records session details and attached documents
For RON retain A/V recording per state rules
Include notary certificate with the executed contract
Keep notarized copy and notary records for retention period
| Criteria | THA Service Contract | Master Service Agreement |
|---|---|---|
| Scope | single project or recurring services | umbrella terms for multiple engagements |
| Term | defined project period | long-term, renewable |
| Exhibits | detailed sow attached | sows appended per engagement |
| Change Control | amendment for each change | formal change order process |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day trial | Yes, varies by plan | Yes, varies by plan | Yes, limited trial | Yes, limited trial |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |