Parties
Identify full legal names, addresses, and registration details for the carrier, broker, and contracting client to ensure enforceability and correct authority verification.
A TIR Service Contract allocates operational risk, clarifies who presents and returns carnets, fixes billing expectations, and documents insurance and indemnity obligations to reduce border delays and disputed liabilities.
Common parties who rely on a TIR Service Contract include carriers, customs brokers, freight forwarders, and shippers involved in international road transport.
The contract is also used by insurers, lenders, and government contractors who require documented responsibilities for customs clearance, bonds, and carnet custody.
Identify full legal names, addresses, and registration details for the carrier, broker, and contracting client to ensure enforceability and correct authority verification.
Define services provided: carnet issuance and return, border presentation, customs liaison, emergency support, and any excluded work to avoid ambiguity.
Specify procedures for issuing, presenting, returning, and replacing TIR carnets and assign responsibility for loss, damage, or misuse of carnets and bonds.
Detail fee structure, currency, invoicing intervals, reimbursable expenses, late payment consequences, and who pays duties, taxes, or storage charges.
Allocate financial responsibility for customs fines, carnet misuse, third-party claims, and outline insurance requirements and any liability caps or exclusions.
Include termination rights, cure periods, governing law, and dispute resolution method such as arbitration or litigation with specified jurisdiction.
| Field | Configuration |
|---|---|
| Notification Setting and Recipient | Email to carrier, customs broker, and shipper contacts. |
| Authentication Level and Method | Email link with optional SMS code or SSO for higher assurance. |
| Document Format Preference | PDF/A for archival; DOCX for editable drafts where needed. |
| Signing Order and Routing | Broker first, then carrier, then shipper or other designated signers. |
Confirm the signing platform supports required formats, authentication levels, and retention features before sending contracts for signature.
Present the carnet immediately at each border crossing as required by customs authorities.
Notify the customs broker and principal of shipments per local rules, often 24–48 hours before crossing where applicable.
Require proof of renewed coverage before policy expiry to maintain continuous protection.
State invoice due dates (for example, net 30) and the consequences of late payment.
Require written notice of loss or claim within the timeframe specified in the contract to preserve remedies.
Export the fully signed contract as PDF/A for long-term archival because PDF/A preserves document layout and is preferred for records management and legal retention.
Save the platform-generated audit trail that includes timestamps, signer authentication evidence, and IP addresses alongside the signed PDF for legal defensibility.
Store signed copies in a secure cloud repository (for example, Box, Google Drive, or your records system) with versioning and access controls to support audits.
Maintain an encrypted local backup or physical print copy per company policy to ensure availability in case of system outages or litigation.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |