Scope of Work
Describe services precisely, including tire brand/model, mounting, balancing, repairs, and inspection items to avoid disputes over omitted tasks.
A written Tire Shop Agreement creates clear expectations on services, costs, timelines, and liability allocation, reducing disputes and supporting insurance or warranty claims.
These agreements are used by service providers and customers to document terms before work begins.
Clear role identification (shop representative, vehicle owner, authorized agent) speeds authorization and reduces signature disputes.
| Field | Configuration |
|---|---|
| Signature Field | Assign to customer; required |
| Date Field | Auto-fill MM/DD/YYYY on signer action |
| Payment Request | Optional: collect deposit or full payment |
| Routing Order | Shop rep → customer → fleet admin (if applicable) |
Use a solution that supports secure signatures, audit trails, and common file formats for customer records.
Ensure the chosen platform meets industry compliance needs and can export signed documents and audit trails for insurer or audit requests.
Describe services precisely, including tire brand/model, mounting, balancing, repairs, and inspection items to avoid disputes over omitted tasks.
Specify itemized costs, deposits, payment methods, late fees, and refund policy so both parties understand financial obligations.
Spell out manufacturer and shop warranties, duration, coverage limits, and any conditional maintenance required to preserve warranty rights.
Limit shop liability for consequential damages and define maximum recovery (e.g., repair cost) to manage risk exposure.
Include written authorization allowing the shop to operate, move, or store the vehicle and to dispose of defective tires if specified.
State governing law, venue, and whether arbitration or small claims will be used for disputes to reduce litigation costs and uncertainty.
Specify days/hours for work completion or an exact date.
State net terms (e.g., due on receipt, NET 30) and late fee schedule.
List warranty period and claim procedure for repairs or replacements.
Specify notice period before disposal of stored tires (commonly 30–60 days).
State how long the price estimate remains valid (e.g., 14 days).
Shop provides itemized estimate with parts, labor, and taxes; customer receives written copy.
Customer signs estimate or authorizes work online or in person; note deposit if required.
Shop completes mounting, balancing, and inspections; documents any additional findings needing authorization.
Shop issues final invoice showing adjustments, captures payment, and provides signed receipt to customer.