Parties & Contacts
Full legal names, billing and service addresses, and emergency contact information for both Landmark Tours and the customer or booking agent to ensure correct identification and service delivery.
A written Tour Agreement reduces ambiguity, documents duties and payments, and protects both operator and customer by allocating risk, defining cancellation terms, and preserving evidence of consent and service details for legal or regulatory review.
The Tour Agreement is completed by the party arranging the service and signed by the customer and an authorized representative of Landmark Tours.
Roles vary by transaction complexity: single bookings, group contracts, travel agents, or corporate clients may each follow slightly different completion and approval workflows.
A small tour operator standardized its client contract to reduce back-and-forth and clarify payment timing.
A boutique operator adopted an online agreement to accept remote signatures for seasonal packages.
Full legal names, billing and service addresses, and emergency contact information for both Landmark Tours and the customer or booking agent to ensure correct identification and service delivery.
Detailed itinerary, included services (transport, guides, meals), exclusions, start and end points, and any optional add-ons so travelers know exactly what is provided.
Deposit amount, final payment due date, accepted payment methods, and consequences of non-payment, including any late fees or reservation forfeiture procedures.
Notice periods, refund schedules, fees for cancellations or changes, and special rules for force majeure or government travel restrictions.
Limits on operator liability, traveler obligations, recommended or required insurance, and responsibilities for third-party vendor failures.
How personal, health, and payment data will be collected, used, stored, and shared; any required health disclosures or consent language.
| Field | Configuration |
|---|---|
| Signer Order | Define serial or parallel signing as needed. |
| Authentication | Select email, SMS code, or stronger verification. |
| Conditional Fields | Show or hide fields based on prior answers. |
| Automated Reminders | Set reminder cadence for unsigned invitations. |
Choose a platform that records timestamps, signer IPs, and an immutable audit trail; ensure you can export signed agreements and certificate-of-completion records for dispute resolution and regulatory audits.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes (plan-dependent) | Yes | Yes | Yes | Yes |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
Deposit typically due on booking to secure space; date set in agreement.
Final balance often due 30–60 days before departure per contract terms.
Customer must give notice within the specified window to qualify for a refund minus fees.
Agreement becomes effective on the signed Effective Date in the signature block.
Retention begins on the Effective Date; retain for required statutory period.
Customer requests services and receives a written quote and tentative itinerary.
Customer accepts terms and pays the deposit; operator confirms reservation.
Operator finalizes vendor arrangements and sends final details and documents to travelers.
Final reconciliations, feedback collection, and archiving of executed agreement and invoices.
The Tour Director or authorized operations manager may sign on behalf of Landmark Tours when expressly granted signing authority. Ensure internal delegation is documented to avoid later disputes about signature validity and contract acceptance.
The customer signatory should be the named traveler, group leader, or an agent with written authority. When agents sign, retain written authorization to demonstrate the signer's authority to bind the customer.