Scope of Services
Describe services in measurable detail: itinerary items, durations, supplier obligations, participant limits, and any exclusions or optional add-ons.
A clear Tourism Services Agreement reduces misunderstandings about scope, price, and timing while protecting parties from unexpected liability.
Providers, travel agents, corporate travel managers, and group organizers commonly draft or request this agreement before bookings are confirmed.
Use the agreement any time services, deposits, liability allocation, or third-party vendors are part of the arrangement.
Describe services in measurable detail: itinerary items, durations, supplier obligations, participant limits, and any exclusions or optional add-ons.
State deposit amounts, payment schedule, accepted methods, late fees and whether taxes, fees, or surcharges are included or billed separately.
Define start/end dates, pick-up and drop-off times, meeting points and contingency plans for weather or force majeure.
Set tiered refund rules, deadlines for cancellation, handling of no-shows, and any non-refundable booking fees.
Allocate risk, require insurance minimums where appropriate, and include indemnity language tailored to the activity's risk profile.
Require vendors to maintain necessary permits, licenses, and safety certifications; address compliance with local regulation.
| Field | Configuration |
|---|---|
| Authentication Level | Email + SMS code for bookings; use KBA or ID verification for high-value contracts. |
| Signing Order | Sequential for client then provider; parallel for group sign-offs where order is not material. |
| Reminders | Enable automated reminders at configurable intervals to reduce late signatures. |
| Retention Location | Store signed PDFs in secure cloud storage with versioning and access controls. |
Confirm platform compatibility, authentication methods, and storage options before sending agreements electronically.
Align the platform configuration with your compliance needs and internal document retention policies before routine use.
Specify amount and due date (e.g., due at booking within 7 days).
State final payment deadline (e.g., 30 days before start date).
List refund schedule by days before service (e.g., 60/30/14 day tiers).
Set last date for itinerary changes (often 14 days prior).
Require necessary permits or passenger lists by a set number of days before service.
Deposit received and booking recorded; supplier reservations placed.
Full balance collected and supplies confirmed before service start.
Verify permits, staff assignments, and customer information within set window.
Deliver services and obtain client confirmation or incident reports as required.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |