Scope of Services
Describe types of towing (private property, impound, accident recovery), response expectations, equipment used, and any prohibited actions to avoid scope disputes.
A documented towing agreement reduces legal and financial exposure by recording authorization, rates, notice requirements, and signatory authority; it also provides evidence needed for lien enforcement and dispute resolution under state impoundment laws.
Typical parties include towing companies, property managers, municipalities, auto repair facilities, and insurance adjusters who need clear authorization and billing rules.
The agreement aligns expectations across these parties and supports compliance with state statutes governing notice, lien procedures, and vehicle disposition.
A fleet manager or property manager usually signs on behalf of the client or property owner; they confirm authorization, designated contact, billing instructions, and any site-specific restrictions in two short paragraphs describing authority and liability exposure.
The towing company owner or authorized officer signs to accept service terms, confirm insurance and licensing, and state operational limits; include role title and a brief statement of authority to bind the business in two concise sentences.
Describe types of towing (private property, impound, accident recovery), response expectations, equipment used, and any prohibited actions to avoid scope disputes.
State tow, hookup, storage, release, and administrative fees in specific dollars and when fees begin to accrue; include fee caps or hourly rates if applicable.
Specify who may request tows on the client’s behalf, the process for written or electronic authorization, and any required documentation for release.
Describe notice process, storage sale conditions, timeframes, and how proceeds are applied; reference applicable state statutes when possible.
State minimum liability coverage, damage claims handling, indemnity obligations, and any limits on consequential damages.
Include preferred governing law, venue, and whether disputes go to arbitration or court; identify the governing state for interpretation.
| Signature Field | Required | One signature per authorized party |
|---|---|
| Authentication | Email link | Optional SMS code for added verification |
| Conditional Fields | Show release form only after payment field is completed |
| Invoice Attachment | PDF allowed | Include invoice for immediate upload |
| Automated Reminders | Send at X days for unpaid storage or missing signatures |
Choose delivery channels and integrations that preserve the signed record and support secure access controls.
Integrations with CRM or accounting systems streamline billing and help enforce notice and lien timelines while preserving audit trails.
Specify hours for initial tow response
State when storage fees begin to accrue
Send required owner notice per state law
Net terms or due-on-release terms
Follow state timeline before disposing of vehicle
Vehicle is moved to secure storage location.
Provide owner notice as required by statute or contract.
Storage fees begin and accrue per daily rate.
After statutory period, vehicle may be sold or scrapped per law.
| Document Type | Use Case | Primary Focus |
|---|---|---|
| Towing Service Agreement | authorization | fees, removal, storage |
| Vehicle Storage Agreement | storage-only | long-term parking terms |
| Tow Authorization Form | single incident | point-in-time consent |
| Impound Release | release process | proof of payment |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial, no credit card | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |
A shopping center hires a tow operator to remove repeat parkers and documents authorization in a contract.
A city contracts a towing firm for accident recovery and evidence holds under municipal code.