Establishing secure connection…Loading editor…Preparing document…

Training Services Agreement

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

TRAINING SERVICES AGREEMENT

This Training Services Agreement (the Agreement) is entered into as of by and between:

Provider Name:     Client Name:

RECITALS

WHEREAS, Provider is engaged in the business of developing and delivering professional training programs and possesses personnel, materials, and methods necessary to perform training services; and

WHEREAS, Client desires to retain Provider to deliver certain training services described herein and Provider is willing to provide such services under the terms and conditions set forth in this Agreement; and

WHEREAS, the parties intend for this Agreement to set forth the complete and exclusive statement of their mutual rights and obligations with respect to the training services.

SCOPE OF WORK

Provider shall design, prepare, and deliver training described below. Provider's obligations include preparing course materials, supplying qualified instructors, and conducting assessments as applicable. Specific deliverables, schedules, and acceptance criteria are set forth below.

FEES AND PAYMENT TERMS

Client shall pay Provider the fees described below in consideration for the Services. All fees are stated in U.S. dollars unless otherwise indicated and do not include applicable taxes unless specifically noted.

Late payments shall incur interest and/or fees as set forth below. Client shall also be responsible for all collection costs, including reasonable attorney's fees, incurred by Provider in enforcing payment obligations.

TERM AND TERMINATION

This Agreement commences on and continues until unless earlier terminated in accordance with this Section.

Either party may terminate this Agreement for convenience upon providing written notice to the other party at least days prior to the effective termination date. Either party may terminate for material breach if the breaching party fails to cure such breach within thirty (30) days after receiving written notice.

CONFIDENTIALITY

"Confidential Information" means any non-public information disclosed by one party to the other under this Agreement that is designated as confidential or that reasonably should be understood to be confidential. The receiving party shall (i) protect Confidential Information with at least the same degree of care it uses to protect its own confidential information, (ii) use Confidential Information solely to perform its obligations under this Agreement, and (iii) not disclose Confidential Information to any third party except as permitted herein.

Confidential obligations shall survive termination for a period of years, except with respect to trade secrets, for which protection shall continue as required by applicable law.

INTELLECTUAL PROPERTY

Provider retains ownership of its pre-existing materials, methodologies, and general know-how. Unless otherwise agreed in writing, all training materials, custom curriculum, and deliverables created specifically for Client under this Agreement ("Work Product") shall be:

  Assigned to Client in perpetuity, as work made for hire, upon full payment; OR

  Licensed to Client on a non-exclusive, non-transferable basis for Client's internal business purposes only.

Provider shall retain ownership of Provider's templates, tools, and any underlying intellectual property not exclusively created for Client. Any third-party materials incorporated into deliverables shall be subject to their respective licenses.

WARRANTIES; LIMITATION OF LIABILITY

Provider warrants that it will perform services in a professional manner consistent with industry standards. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, THE SERVICES ARE PROVIDED "AS IS" AND PROVIDER DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED.

IN NO EVENT SHALL EITHER PARTY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE TOTAL AMOUNTS PAID BY CLIENT TO PROVIDER UNDER THIS AGREEMENT IN THE SIX (6) MONTHS PRECEDING THE CLAIM. NEITHER PARTY SHALL BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES.

NOTICES

GOVERNING LAW; DISPUTE RESOLUTION

This Agreement shall be governed by and construed in accordance with the laws of the State of without regard to its conflicts of law principles. The parties agree to attempt good-faith negotiation of disputes prior to initiating formal legal action. Venue for any litigation shall be a court of competent jurisdiction in the governing state.

ENTIRE AGREEMENT; AMENDMENT

This Agreement, including all attachments and any statements of work incorporated by reference, constitutes the entire agreement between the parties with respect to the subject matter and supersedes all prior understandings. No amendment or waiver shall be effective unless in writing and signed by authorized representatives of both parties.

MISCELLANEOUS

If any provision of this Agreement is held unenforceable, the remaining provisions shall remain in full force and effect. Neither party may assign this Agreement without the prior written consent of the other, except that Provider may assign to an affiliate or in connection with a sale of substantially all its assets.

Provider Name:

By:

Date:

Client Name:

By:

Date:

Enter text✕

What a Training Services Agreement Covers

A Training Services Agreement is a contract that sets the scope, schedule, fees, deliverables, and legal terms for instructor-led, online, or blended training services between a provider and a client. It defines responsibilities such as content development, materials, attendance rules, intellectual property ownership, payment schedule, cancellation and rescheduling, confidentiality, and limits of liability. This agreement clarifies expectations for both parties, reduces disputes about performance or payment, and records acceptance of terms prior to course delivery. Use it for internal employee training, customer education programs, continuing education offerings, or third-party training engagements.

Why a Formal Agreement Matters for Training

A clear Training Services Agreement provides legal certainty about deliverables, payment, and IP ownership, and helps allocate risk between provider and client while documenting performance metrics and acceptance criteria.

Why a Formal Agreement Matters for Training

Who Typically Prepares and Signs These Agreements

Organizations that rely on recurring, project-based, or regulated training commonly use this agreement to standardize terms and protect both parties.

  • Training providers and consultants: Use to define scope, curriculum ownership, and cancellation terms.
  • Corporate HR and L&D teams: Use for vendor engagements, subcontractor trainers, and internal training milestones.
  • Educational institutions and continuing education providers: Use for student enrollment terms, attendance, and certification criteria.

Parties can adapt the template to their industry specifics, then route it for signature by authorized representatives.

Core Clauses to Include in a Professional Agreement

Include clear, enforceable clauses that define performance, payment, schedules, deliverables, and legal protections for both parties; these reduce ambiguity and speed approvals.

Scope

Detailed description of training modules, learning objectives, hours, delivery methods, participant limits, and any materials to be provided by the trainer or the client.

Fees

Specify total cost, per-participant fees if any, payment schedule, invoicing terms, late-payment interest, and any reimbursable expenses.

Schedule

State dates, times, time zones, rescheduling rules, cancellation windows, and minimum attendance requirements for delivery or guaranteed sessions.

IP & Materials

Clarify ownership of course materials, rights to record sessions, license terms for reuse, and any restrictions on distribution or modification.

Confidentiality

Non-disclosure provisions protecting proprietary information exchanged during training, with defined exceptions and duration of confidentiality obligations.

Liability & Indemnity

Limitations on liability, indemnification for third-party claims, and remedies for failure to deliver as specified, including refund or re-performance options.

Step-by-Step: Completing the Agreement

Follow these steps to complete, review, and execute the Training Services Agreement with minimal friction.

  • 01
    1. Prepare: Populate provider and client fields with legal names and contact info.
  • 02
    2. Define Scope: Insert module descriptions, hours, and deliverables.
  • 03
    3. Confirm Fees: Enter total price, payment terms, and expense handling.
  • 04
    4. Sign: Route to authorized signers and capture signatures.

Configuring an Online Signing Workflow

Set up a digital workflow to enforce signer order, authentication, and reminders for faster execution and a complete audit trail.

Field Configuration
Signer Order Set sequential or parallel routing based on approval needs.
Authentication Level Choose email, SMS code, or advanced methods like KBA for higher assurance.
Automated Reminders Enable scheduled reminders to reduce turnaround time.
Template Use Save standard contracts as templates to ensure consistency.

Where to Send or File the Executed Agreement

Decide distribution and retention points in advance so each party receives the executed copy and internal teams can take next steps such as scheduling and billing.

  • Provider Records: Store signed PDF in your contract repository for billing and delivery scheduling.
  • Client Records: Send final signed copy to the client's contract owner and procurement team.
  • Accounting: Provide signed agreement to accounts payable for invoicing and tax records.
  • Learning Management: Attach agreement to course instance in the LMS for audit and attendance tracking.

Digital Signing and eSubmission Essentials

Use an eSignature platform that preserves an audit trail, supports required authentication, and lets you download a tamper-evident signed PDF.

  • Formats Supported: PDF, Word DOCX, and HTML for form-based contracts.
  • Integrations: Connectors to Google Workspace, Microsoft 365, Salesforce, NetSuite, and storage like Box or Egnyte.
  • Security: TLS in transit and AES-256 at rest; audit trail with IP and timestamp.

Common Timing Rules and Notification Periods

Key deadlines affect scheduling, payment, cancellation, and tax reporting; list them clearly in the agreement and notify stakeholders when milestones approach.

Payment Due Date:

Net terms or specific due date tied to invoice, often Net 30 days.

Cancellation Window:

Commonly 7–30 days for refund eligibility or fee adjustments.

Rescheduling Notice:

Specify notice period to move sessions without penalty.

Certificate Delivery:

Timeframe for issuing attendance or completion certificates.

Invoice Dispute Period:

Number of days to raise billing disputes, often 30 days.

Typical Agreement Lifecycle Milestones

Track these sequential milestones so responsibilities and timing are evident to both parties throughout the engagement.

01

Request and Proposal

Client requests training and provider submits scope and pricing.

02

Contract Execution

Both parties sign and effective date is confirmed.

03

Delivery and Attendance

Training sessions delivered, attendance tracked, and materials distributed.

04

Post-Training Closeout

Final invoice issued, certificates delivered, and feedback collected.

Common Mistakes to Avoid When Preparing the Agreement

  • Leaving scope vague by referencing 'training as needed' instead of specifying modules, hours, and deliverables creates disputes over what was promised and billed.
  • Failing to name the legal entity or signatory role can invalidate enforcement and cause payment delays when the signing party lacks authority.
  • Not including a clear cancellation and refund policy leads to disagreement over credits, reschedules, and who bears travel or prep costs.
  • Overlooking IP rights for recordings and materials can result in unauthorized redistribution or later claims over ownership and licensing fees.

Risks and Consequences of an Incorrect Agreement

Breach Claims: Damages and legal costs
Payment Disputes: Delayed or withheld funds
Tax Exposure: Incorrect contractor classification
Regulatory Noncompliance: HIPAA fines for protected data breaches
IP Loss: Loss of exclusive rights to course materials
Reputational Harm: Client dissatisfaction and referrals lost

eSignature Pricing and Feature Comparison

Basic pricing and feature differences across common eSignature providers. signNow is listed first; verify vendor plans and feature limits with each provider for precise fit and compliance needs.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies by vendor Varies by vendor Varies by vendor Varies by vendor
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No envelope cap 100 envelopes/user/year Varies by plan Varies by plan Varies by plan

Frequently Asked Questions about Training Services Agreements

Answers to frequent execution and compliance questions about using the agreement, e-signatures, and recordkeeping.


Need help? Contact support

be ready to get more
Join over 28 million airSlate SignNow users