Scope of Services
Define shipment types, origin/destination, handling requirements, transit modes, and accepted packaging so expectations and rates align with operational realities.
A template centralizes key commercial and legal terms—delivery windows, risk transfer, carrier obligations, and indemnities—so parties can reach agreement faster and reduce disputes. It also creates a consistent audit trail for compliance with transportation regulations and insurance requirements.
Use the template as a starting point, then tailor clauses for specific commodities, cross-border issues, hazardous materials, or carrier size and insurance capacity.
The party that owns or controls the goods being transported. Responsible for declaring goods, providing accurate pickup instructions, and ensuring legal compliance for hazardous materials or export controls. The shipper must confirm value for carriage, required insurance coverages, and invoicing details before dispatch.
The company or operator performing transport services. Obligations include timely pickup and delivery, maintaining required carrier insurance, handling claims per the agreement, and complying with applicable transport regulations and safety rules. The carrier signs to accept service terms and liability limits.
Define shipment types, origin/destination, handling requirements, transit modes, and accepted packaging so expectations and rates align with operational realities.
Specify freight rates, accessorial charges, payment terms, invoicing cycles, and interest or dispute procedures for unpaid invoices.
Allocate risk transfer point (e.g., F.O.B. terms), carrier liability caps, exclusions, and limits consistent with commercial objectives and insurance coverage.
Require proof of insurance, minimum limits, cargo insurance obligations, and mutual indemnities for breach or third-party claims.
Set delivery windows, acceptable delays, force majeure carve-outs, detention and demurrage terms, and remedies for missed pickups or late delivery.
Describe notice periods, documentation required for claims, limitation periods, choice of law, and whether arbitration or courts will resolve disputes.
| Field | Configuration |
|---|---|
| Required Signers | Set shipper and carrier signature fields as required with role-based assignment. |
| Conditional Clauses | Show insurance fields only if carrier selects 'self-insured' option. |
| Authentication | Use email + SMS code or stronger verification for high-value shipments. |
| Audit Trail | Capture timestamps, IP addresses, and document versioning for all actions. |
Choose the distribution method that balances signer convenience with the level of authentication and audit evidence required for your shipments.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Available on select tiers | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |