Parties & Definitions
Identify full legal names, business types, and role definitions (shipper, consignee, carrier). Precise names avoid identity and enforcement problems during claims or audits.
A written agreement reduces ambiguity about responsibilities, delivery timing, insurance, and payment; it limits disputes and provides documentary evidence for claims or audits while supporting lawful electronic signing under ESIGN and UETA.
Typical users include commercial shippers, carriers, logistics teams, and procurement or legal professionals who manage transport obligations.
Signers range from operations managers and authorized carrier representatives to corporate officers; accuracy prevents coverage or payment disputes later.
Identify full legal names, business types, and role definitions (shipper, consignee, carrier). Precise names avoid identity and enforcement problems during claims or audits.
Describe cargo type, origin/destination, handling requirements, routing, and any special equipment or temperature controls needed for safe carriage.
State the fee schedule, currency, payment terms (net days), invoicing procedure, and consequences for late payment including interest or collection costs.
Define delivery window, proof of delivery requirements, title transfer point, and accepted delivery exceptions for delay or loss that affect liability allocation.
Specify carrier liability limits, cargo declared value process, required insurance coverage, and responsibility for loss, damage, or theft during transit.
Set short, specific timelines and procedures for damage claims, required evidence, governing law, and dispute resolution method such as mediation or arbitration.
| Field | Configuration |
|---|---|
| Authentication method | Email link, SMS code, or KBA |
| Signature type | Simple e-sign or PKI-based digital |
| Reminders | Automated sender reminders schedule |
| Storage location | Encrypted cloud archive or on-prem |
Choose a platform that supports required authentication, audit trails, and secure storage for transport records.
Date when rights and duties begin; use MM/DD/YYYY format.
Specified start/end dates for collection and handover.
Final delivery date or accepted tolerance for delays.
Typical net 30 payment term unless otherwise stated.
Submit visible-damage claims promptly; check carrier terms (common range 7–30 days).
| Document Type | Primary Purpose | Typical Signatories |
|---|---|---|
| Transportation Agreement | contract for carriage | shipper and carrier |
| Bill of Lading | receipt and title document | carrier and shipper/consignee |
| Service Contract | broader services beyond carriage | provider and client |
| Vehicle Lease | use of vehicle assets | lessor and lessee |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |
A logistics manager or operations lead often signs on behalf of a shipper with delegated procurement authority; documentation should show the internal authorization level or corporate resolution to confirm the signer had capacity.
An authorized carrier officer or contract manager signs for the carrier; include title and corporate authority language to prevent later challenges to signature validity.
Optica needed a simple signing experience for customer-facing shipping agreements.
A small operator wanted remote execution for pickup and delivery contracts.