Scope of Services
Define shipments covered, routing, pickup/delivery windows, and any excluded cargo types.
A comprehensive agreement reduces operational ambiguity, sets liability limits, and establishes payment and insurance expectations, improving dispute resolution and regulatory compliance.
Transportation Service Agreements are used by businesses that arrange, move, or receive freight and by carriers that provide hauling, courier, or logistics services.
Parties often involve legal, operations, and insurance representatives to finalize terms and confirm required supporting documentation before execution.
| Field | Configuration |
|---|---|
| Template | Create reusable contract template with fixed and editable fields |
| Recipient Roles | Assign shipper, carrier, broker roles and signing order |
| Authentication | Choose email or SMS code, or stronger methods if required |
| Conditional Logic | Show extra clauses when hauling hazardous materials |
Confirm platform capabilities before e-signing so authentication, audit trails, and document formats meet legal and insurance needs.
Define shipments covered, routing, pickup/delivery windows, and any excluded cargo types.
Specify pricing method, fuel surcharges, invoicing, and late fee provisions.
Set limits of liability, carrier liability per shipment, and exceptions for declared value.
Require cargo and liability insurance with certificate and additional insured status.
Allocate responsibility for third-party claims and control of defense.
State termination rights for breach, nonpayment, or regulatory suspension.
Carrier C of I showing required limits and policy effective dates
FMCSA authority, MC or DOT registration as applicable
Inspection or safety performance record, where relevant
Standard POD form and required fields for acceptance
Date the agreement takes effect; use MM/DD/YYYY format
Require certificates before the first shipment
Typical net 30 or net 45 payment terms
30-day notice common for claims and chargebacks
Retain shipping records per retention schedule
Parties agree on scope, rates, and liability terms.
Carrier supplies insurance certificates and operating authority.
Both parties sign the fully executed agreement.
Carrier commences services under agreed terms.
Tim Martin implemented online signing to process contracts remotely and reduce turnaround time.
Xerox used integrated e-sign workflows tied to NetSuite for approvals and signatures.
| Criteria | Transportation Agreement | Bill of Lading | Service Order |
|---|---|---|---|
| Primary Purpose | defines long-term terms | receipt and carriage evidence | job-specific instructions |
| Typical Duration | ongoing/term | per shipment | single job |
| Signatory Parties | shipper and carrier | carrier and shipper/consignee | service provider and client |
| Legal Effect | contractual relationship | evidence of receipt | operational authorization |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |