Scope of Services
Defines service type (FTL, LTL, expedited), routing constraints, pickup/delivery obligations, and any required equipment or permits; drives pricing and liability triggers.
A written Transportation Services Agreement reduces ambiguity about responsibilities, limits financial exposure, and creates an enforceable record of pricing and service levels. It helps both parties manage claims, meet regulatory obligations, and document insurance and indemnity.
Transportation Services Agreements are prepared and signed by operational, legal, and procurement stakeholders in both carrier and shipper organizations.
Use the agreement as a cross‑functional document: operations enforce service terms, finance manages billing, and legal addresses liability and compliance clauses.
Defines service type (FTL, LTL, expedited), routing constraints, pickup/delivery obligations, and any required equipment or permits; drives pricing and liability triggers.
Specifies freight charges, accessorial fees, invoicing cadence, payment terms, and procedures for disputed invoices to prevent billing disputes.
States carrier liability for loss or damage, valuation method, claims deadlines, and whether higher limits can be purchased or required by shipper.
Lists required insurance types and minimum limits (cargo, liability, automobile), certificates of insurance, and additional insured endorsements when requested.
Allocates responsibility for third‑party claims, legal costs, and damages arising from negligence, breach, or wilful misconduct.
Provides termination rights, notice periods, cure windows, and definitions for force majeure events that excuse performance temporarily.
| Field | Configuration |
|---|---|
| Signature | Assigned to authorized signers only |
| Initials | Required at clause-level changes |
| Date | Auto-fill MM/DD/YYYY |
| Attachment | Require COI upload before final sign |
Choose a platform that supports secure eSignatures, audit trails, and integrations with bookkeeping or TMS systems.
Date obligations begin; use MM/DD/YYYY format
Invoice frequency and net payment days
Deadlines for notifying loss or damage
Certificate due before first shipment
Days required to terminate without cause
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Yes, limited | Yes, limited |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA) | Yes (BAA) | Yes (BAA) | No | No |
Optica automated signature routing to reduce turnaround times on agreements.
Martin Properties processed property‑related transport documents fully online.