Travel Booking Guide

TRAVEL BOOKING GUIDE & BUSINESS AGREEMENT

This Travel Booking Guide & Business Agreement (the Agreement) is entered into by the parties identified below on the Effective Date. Client Name: Travel Provider Name: Effective Date:

WHEREAS

WHEREAS, Travel Provider is engaged in the business of arranging travel services, including but not limited to flights, accommodations, ground transportation, transfers, and related travel coordination; and

WHEREAS, Client desires to obtain travel booking services from Travel Provider on the terms set forth in this Agreement and to document standard procedures, payment, cancellation and confidentiality obligations applicable to bookings made on Client's behalf; and

NOW, THEREFORE, in consideration of the mutual covenants contained herein, the parties agree as follows.

PARTIES' CONTACT INFORMATION

SCOPE OF WORK

Travel Provider will provide travel procurement and coordination services as requested by Client. Services may include supplier selection, fare and rate negotiations, reservation management, itinerary preparation, ticket issuance monitoring, visa and documentation guidance, changes and cancellations, and pre‑travel advisories. Specific services to be provided under this Agreement are described below.

BOOKING PROCEDURES & CLIENT RESPONSIBILITIES

All booking requests must be submitted in writing or by the parties' agreed electronic method. Client must provide complete traveler names exactly as shown on travel documents, passport or identity numbers where required, dietary or accessibility needs, and any visa or vaccination information at the time of booking. Travel Provider will process bookings upon receipt of required information and applicable payment or deposit.

Client acknowledges responsibility for verifying all traveler documentation and for timely payment of amounts due. Client agrees that Travel Provider is not the carrier or hotelier and is not liable for carrier, hotel or supplier failures except to the extent of proven negligence in selection or procurement by Travel Provider.

Require Client approval prior to final ticketing:

PAYMENT TERMS

Client agrees to pay Travel Provider the fees and supplier charges set forth below. Travel Provider will invoice Client for supplier costs and provider fees. All fees are due in accordance with the schedule below.

Late fee applied to overdue balances: per month or the maximum allowable by law, whichever is less. Client is responsible for collection costs, including reasonable attorneys' fees, incurred by Travel Provider in enforcing payment.

TERM AND TERMINATION

This Agreement commences on Start Date: and continues until End Date: unless earlier terminated in accordance with this Section.

Either party may terminate this Agreement for convenience upon written notice to the other party delivered at least days prior to the effective termination date. Either party may terminate immediately for material breach that remains uncured after ten (10) days' written notice or immediately for insolvency or failure of performance by a supplier where alternative arrangements are impracticable.

CANCELLATION, REFUNDS & SUPPLIER POLICIES

Supplier cancellation and refund terms govern refunds and penalties. Travel Provider will provide details of applicable supplier penalties at time of booking. Client acknowledges that non‑refundable fares, penalties for changes, or supplier cancellation fees are outside Travel Provider's control and are payable by Client.

CONFIDENTIALITY

Each party will maintain as confidential and will not disclose to any third party any non‑public information disclosed by the other party in connection with this Agreement, including traveler personal data, pricing, supplier terms, and internal planning materials, except as required to perform obligations hereunder or as required by law. The receiving party will use at least the same degree of care to protect confidential information as it uses to protect its own confidential information, but in no event less than reasonable care.

The obligations in this section survive termination of this Agreement for a period of three (3) years, except for traveler personal data, which the parties agree to retain and protect in accordance with applicable privacy laws for as long as such data is retained.

LIMITATION OF LIABILITY

Except for willful misconduct or gross negligence, Travel Provider's liability to Client for any claim arising under this Agreement is limited to direct damages not to exceed the amount of fees actually paid to Travel Provider under the applicable booking. In no event will either party be liable for consequential, incidental, punitive or special damages, including lost profits.

FORCE MAJEURE

Neither party will be liable for delays or failures in performance caused by events beyond its reasonable control, including natural disasters, acts of government, strikes, pandemics, terrorism, or supplier failures. The affected party will provide prompt notice and use reasonable efforts to mitigate the effects of such event.

GOVERNING LAW

This Agreement will be governed by and construed in accordance with the laws of the State of without regard to its conflicts of law principles. Venue for any dispute arising out of this Agreement shall be in the state or federal courts located in that jurisdiction.

ENTIRE AGREEMENT

This Agreement, together with any booking confirmations or attachments executed by the parties, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals, or representations, whether written or oral. No amendment to this Agreement will be effective unless signed by both parties.

MISCELLANEOUS

The waiver of any breach or failure to enforce any provision of this Agreement will not constitute a waiver of any other breach or of the provision itself. If any provision is held invalid, the remaining provisions will remain in full force and effect.

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