Parties
Identify the contracting carrier, travel agent (if any), and each passenger by full legal name and contact information; include emergency contact details and booking reference numbers.
A clear agreement reduces misunderstandings by specifying payment terms, cancellation penalties, health disclosures, and liability limits. It documents traveler consent to carrier rules and provides a written basis for refunds, insurance claims, and dispute resolution while protecting both passengers and the cruise operator.
Properly executed agreements streamline check-in, reduce boarding delays, and create a defensible record for refunds, medical incidents, or other post-voyage claims.
Identify the contracting carrier, travel agent (if any), and each passenger by full legal name and contact information; include emergency contact details and booking reference numbers.
Specify voyage dates, ports of call, scheduled embarkation and disembarkation times, and any optional excursions or itinerary change provisions the carrier may exercise.
State deposit amount, final payment deadline, accepted payment methods, late payment penalties, and whether taxes, service charges, and port fees are included or additional.
Set cancellation windows, refund percentages by date, credits versus cash refunds, and carrier right to cancel for operational or health reasons.
Require disclosure of medical conditions, vaccinations, travel insurance recommendations, shipboard medical services, and compliance with health screening protocols.
Limit carrier liability, state indemnities, define governing law and venue, and specify arbitration or class action waiver terms if used.
| Field | Configuration |
|---|---|
| Signature Block | Require dated signature and printed name fields for each passenger. |
| Authentication | Use email + SMS code for primary signer verification. |
| Order | Set signing order when agent and passenger signatures both required. |
| Audit Trail | Capture IP, timestamp, and actions for legal evidence. |
Ensure chosen platform preserves an audit trail, supports mobile signing, and can export a certificate of completion for boarding verification.
Typically due at booking; secures cabin and rate.
Usually due 60–120 days before sailing per carrier policy.
Passport and visa details should be provided before final payment.
Refund percentage varies by how many days before sail date.
Arrive per carrier times to allow health and security screening.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |