Parties
Identify full legal names and roles for vendor, reseller, integrator, and customer. Clarify who is responsible for shipment, support, insurance, and damage claims to avoid future ambiguity.
A formal Trial Agreement sets clear expectations, protects assets, limits liability, and documents technical acceptance criteria during evaluations. It reduces disputes by recording shipment, testing, support, and return obligations in one enforceable record under U.S. e-signature law.
Parties involved range from vendor account teams to IT administrators and procurement officers; each has distinct priorities when executing a trial agreement.
| Field | Configuration |
|---|---|
| Document Type | Contract with signature and date fields |
| Authentication | Email plus optional SMS code |
| Audit Trail | Enable timestamp, IP, and action log |
| Attachments | Attach photos, serial lists, and ROI test results |
Confirm your eSignature provider supports the file formats, authentication strength, and audit evidence you require before sending the Trial Agreement for signature.
Identify full legal names and roles for vendor, reseller, integrator, and customer. Clarify who is responsible for shipment, support, insurance, and damage claims to avoid future ambiguity.
List device model numbers, serial numbers, quantities, and included accessories. Accurate identification prevents disputes about condition and return obligations when the trial ends.
State the trial start and end dates, shipping terms, return method, and condition requirements. Include extension options and consequences for late returns or non-returned devices.
Describe technical support scope, response times, firmware or software updates during the trial, and escalation paths so evaluators know what support to expect.
Allocate responsibility for loss, theft, and damage; require insurance or deposit if appropriate; define caps on liability to limit exposure.
Address data handling, logs, and any installation access. Include confidentiality obligations for test results and handling of any captured data during the evaluation.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes (available in Business Premium) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA available) | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |
Effective date establishes obligations and the start of support SLAs
Vendor ships per agreed lead time; note tracking for proof of delivery
Defined trial length, commonly 14 to 90 days depending on scope
Date by which devices must be shipped back to avoid late fees
Acceptance window for defects and firmware issues after return