Scope of Services
Define dispatching, load assignment, rate tables, permitted routes, and any exclusive or non-exclusive operating conditions. Attach service level exhibits where needed.
A well-drafted agreement reduces commercial ambiguity, limits legal exposure, and supports regulatory compliance for carriers and owner-operators. It protects payment rights, defines insurance responsibilities, and records required operational controls.
Common signers and administrators span carriers, owner-operators, brokers, and program administrators; each party has distinct responsibilities.
Identify the appropriate signer during setup to ensure the correct legal entity executes the agreement and that insurance certificates and operating authorities match the contract.
Define dispatching, load assignment, rate tables, permitted routes, and any exclusive or non-exclusive operating conditions. Attach service level exhibits where needed.
Specify pay rates, accessorial charges, deductions, advances, and settlement cadence (e.g., weekly ACH). Include examples to avoid disputes.
Require minimum coverage levels, name additional insureds, and assign risk for cargo loss, liability, and third-party claims.
Reference FMCSA, CDL requirements, drug and alcohol testing, maintenance standards, and audit rights to inspect logs and equipment.
Set initial term, renewal mechanics, termination for cause, cure periods, and post-termination settlement timing.
Specify governing law, venue, and whether arbitration or mediation is required; align with carrier domicile for predictability.
Choose a platform that supports common file types, signer authentication options, and an auditable completion record.
| Field | Configuration |
|---|---|
| Signer Order | Sequential or parallel |
| Authentication | Email link or SMS code |
| Required Fields | Signatures, dates, COI upload |
| Retention | Audit trail and signed PDF |
Before operations begin
Weekly or as agreed in contract
Notice period per contract
Annual or as scheduled
Maintain signed copy for term plus retention period
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial, no card | Free trial available | Free trial available | Free trial available | Free trial available |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
A mid-sized carrier digitized onboarding and COI checks to speed activation by two weeks
A dispatch program standardized rate exhibits and addenda in a template