Request Form
Clear statement of scope and purpose for the search, specifying name variations, DOB, and any aliases to reduce false matches and ensure accurate returns.
Accurate criminal-history records support lawful hiring decisions, licensing determinations, and public safety obligations while reducing legal risk from incorrect disclosures. Proper handling ensures compliance with privacy rules, limits discriminatory use, and helps manage liability for negligent hiring or disclosure errors.
Each user type must follow legal limits on use, obtain required authorizations, and respect sealing/expunction statutes when applicable.
Clear statement of scope and purpose for the search, specifying name variations, DOB, and any aliases to reduce false matches and ensure accurate returns.
Applicant details plus government-issued ID or fingerprint submission instructions to confirm the subject and allow fingerprint-based CHRI when higher accuracy is required.
Written consent signed and dated by the subject allowing the agency or third-party vendor to release criminal-history information to the requester.
Explicit routing instructions (e.g., Texas DPS, county clerk, local police) and preferred delivery method to reduce processing delays.
Consumer disclosure where required, explaining use of the record, rights under federal/state law, and adverse-action procedures if used for employment.
Documented retention and destruction schedule describing how long copies will be kept and the legal basis for retention.
| Field | Configuration |
|---|---|
| Identity Capture | Require full name, DOB, ID upload, and conditional SSN field |
| Authorization | E-signature field with dated consent and disclosure checkbox |
| Fingerprint Attachment | Optional file upload for scanned prints or vendor reference |
| Routing | Secure delivery to HR, compliance, or legal reviewers |
Ensure the platform supports export, long-term storage, and any required access controls for sensitive criminal-history data.
Often returned within 1–7 business days depending on agency backlog
May take several days to multiple weeks; depends on live-scan scheduling
County clerks vary—allow 1–3 weeks for manual searches
Court processing timelines can be several months
Some agencies offer expedited processing for an additional fee
We process documents online with compliance and security.
The interface is simple and easy-to-use for both staff and customers.
| Field | Configuration |
|---|---|
| Consent Checkbox | Required; include consumer disclosure per ESIGN when consumer-facing |
| Signature Type | Enable typed or drawn signatures; record audit trail for attribution |
| Authentication | Email + SMS or higher-assurance methods for identity-sensitive records |
| Retention | Enable automatic export to secure storage for retention compliance |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
Form and authorization filed with the agency or vendor
Agency confirms identity and selects search method
Agency returns CHRI or informs of no record
Signed authorization and report stored per retention policy
We felt most comfortable with airSlate SignNow given their SOC 2 certification and strict focus on ESIGN and UETA compliance.
The airSlate SignNow team has been exceptional, responsive, the API has been great.