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UAT CAB Document

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UAT CAB Document

Client Name:   Service Provider Name:

Project Name:   Change Request ID:

Date of Request:

WHEREAS

WHEREAS, Client Name: has engaged Service Provider Name: to perform user acceptance testing activities in connection with the Project Name: .

WHEREAS, the Change Advisory Board (CAB) is convened to review and authorize changes which may impact production, security, or agreed acceptance criteria; and therefore requires documented test plans, risk assessment, rollback plans and a record of CAB decision.

SCOPE OF WORK

CHANGE DETAILS & UAT PLAN

Planned UAT Start Date:   Planned UAT End Date:   Test Window (hours):

RISK ASSESSMENT & CAB REVIEW

Risk Level:

CAB Decision:

STAKEHOLDERS & CONTACTS

PAYMENT TERMS

Total Amount Due for UAT Completion: $

Late Fee for Overdue Payments:

Payments shall be made within the agreed due period following formal UAT acceptance by the CAB; any dispute as to acceptance shall be documented and escalated in accordance with the dispute resolution provisions below.

TERM AND TERMINATION

Term Commencement Date:    Term End Date:

Either party may terminate this agreement for material breach if such breach is not cured within days after written notice. Termination shall not relieve the terminating party of obligations accrued prior to termination, including payment for services performed and costs reasonably incurred in effecting a rollback.

CONFIDENTIALITY

Each party shall maintain in strict confidence all Confidential Information disclosed by the other party in connection with this UAT and CAB process. Confidential Information includes, but is not limited to, technical designs, test artifacts, security controls, personally identifiable information, and any business-sensitive material. Recipient shall use Confidential Information solely to perform its obligations under this document and shall restrict access to employees and contractors who have a need to know and are bound by confidentiality obligations no less protective than those set forth herein.

The obligations of confidentiality survive termination or expiration of this document for a period of three years, except where a longer period is required by law or contract.

GOVERNING LAW

This document shall be governed by and construed in accordance with the laws of the state or jurisdiction agreed by the parties. Any dispute arising out of or related to this document shall be resolved in the courts of the chosen jurisdiction unless the parties mutually agree to arbitration in writing.

ENTIRE AGREEMENT

This document, together with any attachments and referenced acceptance criteria, constitutes the entire agreement between the parties regarding the subject matter hereof and supersedes all prior and contemporaneous agreements, representations, and understandings, whether written or oral. Any amendment must be in writing and signed by authorized representatives of both parties.

CERTIFICATIONS

By signing below, each signatory certifies that they are duly authorized to enter into this agreement on behalf of the identified party, that the information provided in this UAT CAB Document is accurate to the best of their knowledge, and that they accept the terms and conditions set forth herein.

Client Name:

By:

Date:

Service Provider Name:

By:

Date:

Enter text✕

What the UAT CAB Document Is and When It’s Used

The UAT CAB Document records decisions, approvals, and test outcomes for a User Acceptance Testing cycle that requires Change Advisory Board review prior to production deployment. It centralizes scope descriptions, test summaries, identified defects, risk assessments, and formal sign-offs from QA, product owners, and CAB members. The document serves as the authoritative record that UAT criteria were met or exceptions were approved, and it is frequently attached to release notes, change records, and audit files for compliance purposes across regulated industries.

Why a Formal UAT CAB Document Matters

A UAT CAB Document creates an auditable trail of acceptance decisions and risk approvals, reduces release ambiguity, and documents responsibility for known issues. It supports compliance reviews and post-release root-cause analysis.

Why a Formal UAT CAB Document Matters

Who Typically Completes and Signs This Document

The UAT CAB Document is completed collaboratively by testing, product, and change governance roles before CAB review.

  • QA Lead — Prepares test summaries and defect lists for CAB review.
  • Product Owner — Confirms acceptance criteria and business readiness.
  • CAB Chair / Release Manager — Approves deployment and documents any conditions.

Final sign-off typically comes from the CAB chair, product owner, and release manager to authorize production deployment.

Core Components to Include in a Professional UAT CAB Document

Assemble these elements so reviewers can evaluate readiness quickly: scope, acceptance criteria, test results, risk statements, mitigation actions, and signatures with timestamps.

Scope

Concise description of features, environments, and excluded items so CAB reviewers understand the change boundaries and impact.

Acceptance Criteria

Clear, testable success criteria tied to business requirements and user stories that demonstrate readiness for production.

Test Summary

Aggregated UAT results including passed/failed counts, severity of defects, and examples of regression coverage.

Risk Assessment

Document known risks, likelihood, and mitigation steps so CAB can evaluate tradeoffs before approval.

Action Items

Open defects, owners, and target remediation dates; note any conditional approvals required by CAB.

Signatures

Signer name, role, date, and authentication evidence (email, SMS code, or eSignature audit trail) to establish attribution.

Step-by-Step: How to Complete and Route the UAT CAB Document

Follow these sequential steps to prepare the document, gather approvals, and archive the signed record.

  • 01
    Prepare: Populate scope, acceptance criteria, and test summary.
  • 02
    Attach Evidence: Link test reports, screenshots, and defect tickets.
  • 03
    Route to CAB: Send to CAB members with required review window.
  • 04
    Capture Signatures: Collect electronic sign-offs and retain the audit trail.

Typical Routing Flow for the UAT CAB Document

This flow outlines who reviews the document and in what sequence to minimize delays and ensure accountability.

  • Author: QA or release owner compiles the document and evidence.
  • Reviewers: Product and engineering validate findings and risk statements.
  • CAB: Change Advisory Board evaluates risk and conditions.
  • Archive: Signed document and audit trail stored in record repository.

Recommended Digital Workflow Settings for UAT CAB Approval

Configure your signing workflow to capture authentication, conditional approvals, and an immutable audit trail for each CAB sign-off.

Field Configuration
Authentication Email link + optional SMS code for added verification
Conditional Approvals Require CAB chair signature if risk level is high
Bulk Send Enable for distributing identical documents to many reviewers
Audit Trail Capture IP, timestamp, and action logs automatically

Technical Considerations for eSigning and eSubmission

Choose a platform that supports secure audit trails, industry integrations, and flexible authentication options.

  • Integrations: Salesforce, NetSuite, Microsoft 365
  • File Formats: PDF, DOCX, and fillable forms
  • Authentication: Email, SMS code, and SSO

Ensure the solution you use can export signed documents with a certificate of completion and store them according to your retention policy.

Required Information and Data Points to Capture

Full Names: All signers' legal names
Roles: Job title or CAB role
Dates: MM/DD/YYYY sign-off dates
Test IDs: Reference to test case or ticket IDs
Risk Level: High/Medium/Low classification
Audit Trail: Authentication and timestamp metadata

Common Mistakes When Preparing a UAT CAB Document

  • Leaving acceptance criteria vague, which forces CAB members to make subjective judgments rather than objective decisions.
  • Omitting defect references or evidence links, causing reviewers to request more information and delaying approval.
  • Collecting initials instead of full legal names and audit metadata, which weakens attribution under ESIGN and UETA.
  • Using inconsistent document titles or release IDs, making it difficult to reconcile the record with change tickets during audits.

Risks and Consequences of an Incorrect or Incomplete Document

Release Delay: Deployment postponed
Failed Audit: Regulatory findings possible
Liability Exposure: Vendor or customer claims risk
Rollback: Forced rollback or hotfix cycles
Data Breach Risk: Incomplete controls increase exposure
Financial Penalty: Contractual fines or remediation costs

Real-World Examples of UAT CAB Document Use

These condensed examples show how teams document acceptance, manage exceptions, and maintain compliance during releases.

Tech Data (Enterprise IT)

A global IT distributor used a formal UAT CAB Document to centralize approvals and track exceptions across teams.

  • Bulk send reduced manual routing.
  • The centralized record improved internal service levels while providing auditable sign-off for compliance and accelerating time to revenue.

Fertility Centers (Healthcare)

A healthcare provider required documented UAT sign-offs tied to PHI-handling changes.

  • HIPAA addendum attached to the document.
  • Maintaining the signed record with a detailed audit trail ensured regulatory readiness and preserved patient-data safeguards during deployment.

Typical Deadlines and Processing Expectations

Establish clear calendar deadlines for testing, CAB review, and sign-off to align release windows and compliance requirements.

UAT Start Date:

Begin documented testing and evidence collection

UAT End Date:

Complete all acceptance tests and defect triage

CAB Submission Deadline:

Submit final document at least 48–72 hours before CAB meeting

CAB Meeting Window:

CAB evaluates and records decisions during scheduled meeting

Sign-off Deadline:

All required signatures obtained prior to deployment

Common eSignature Pricing and Feature Comparison for UAT CAB Use

Vendor pricing and capabilities vary; signNow is listed first to reflect its pricing tier and feature set for eSignature and audit-trail needs.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial No No Yes, limited Yes, limited
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes (BAA) Yes (BAA) Yes (BAA) No No

FAQs and Troubleshooting for the UAT CAB Document

Answers to common questions about completing, signing, and storing UAT CAB Documents, with practical fixes for frequent issues.


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