User Account Reset Password Form

USER ACCOUNT RESET PASSWORD AGREEMENT

Parties and Contact Information

Recitals

WHEREAS, Service Provider is a provider of account administration and secure credential management services and has experience performing account credential resets and related verification procedures; and

WHEREAS, Client maintains the user account identified as Account Identifier: and has requested that Service Provider perform a password reset and related verification services for that account.

WHEREAS, the parties desire to set forth the terms under which Service Provider will perform the password reset services and Client will authorize, compensate, and obligate itself as set forth herein.

Scope of Work

Service Provider will perform the following password reset and related services for the identified account. The following description establishes the specific actions, deliverables, and limits of Service Provider's obligations.

Identity Verification & Authorization

Client authorizes Service Provider to perform the password reset only after completion of at least one of the following verification procedures. Client represents that the selected procedure(s) are permissible under any applicable account terms and law.

Verify via registered email address

Verify via registered phone (SMS or call)

Two-factor authentication confirmation

Submission of government-issued ID or other documentary proof

Payment Terms

Client will pay Service Provider for the services described above according to the following terms.

All fees are exclusive of taxes. Client is responsible for any taxes assessed in connection with the services unless Client provides a valid exemption certificate prior to invoicing.

Term and Termination

This Agreement commences on the Effective Date set forth below and continues until completion of the services unless earlier terminated in accordance with this section. Effective Date:

Intended Completion Date:

Upon termination, Service Provider will deliver documentation of actions taken and any outstanding invoices will become immediately due. Termination will not relieve Client of payment obligations for services performed prior to termination.

Confidentiality

Each party acknowledges that in the course of performance it may receive confidential information of the other party. Confidential Information includes credentials, account identifiers, verification material, and any non-public business information disclosed in connection with this Agreement. Each party shall: (a) use Confidential Information solely for performance under this Agreement; (b) restrict disclosure to its employees, contractors, or agents who have a need to know and who are bound by confidentiality obligations at least as protective as those herein; and (c) employ reasonable administrative, technical, and physical safeguards to protect such Confidential Information.

Confidential Information does not include information that: (i) is or becomes publicly available through no breach of this Agreement; (ii) was lawfully known by the receiving party prior to disclosure; or (iii) is independently developed without use of the disclosing party's Confidential Information. A compelled disclosure by law must be promptly notified to the disclosing party when legally permitted.

Liability and Indemnification

Service Provider will exercise commercially reasonable care in performing services but does not guarantee restoration of access in every circumstance. Except for breaches of confidentiality or willful misconduct, Service Provider's aggregate liability for claims arising under this Agreement will be limited to the amount of fees paid by Client in the six (6) months preceding the event giving rise to the claim. Client shall indemnify and hold Service Provider harmless from claims arising from Client's willful misrepresentations of account ownership or authorization.

Governing Law; Entire Agreement

This Agreement shall be governed by and construed in accordance with the laws of the state of without regard to its conflicts of laws principles.

This Agreement, including any exhibits or attachments executed by the parties, constitutes the entire agreement between the parties regarding the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals, and communications, whether written or oral. Any amendment must be in writing and signed by both parties.

Miscellaneous Administrative Provisions

Notices required under this Agreement must be in writing and delivered to the contact information provided above. If any provision of this Agreement is held invalid or unenforceable, the remaining provisions will continue in full force and effect.

Acknowledgment and Signature

By signing below, each party represents and warrants that it is authorized to enter into this Agreement, that the information provided in this form is true and correct, and that it consents to the performance of the services described herein under the terms set forth.

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