Booking Details
Exact check-in and check-out dates, maximum occupancy, unit address, and reservation reference number to avoid date and guest-count disputes.
A well-drafted agreement reduces guest disputes, clarifies payment and damage handling, and documents compliance with local rules and tax obligations. It also creates an evidentiary record for insurers and tax reporting.
Hosts, property managers, and short-term rental platforms commonly use this agreement to standardize bookings and manage liability.
The agreement helps different users protect property value, meet local regulations, and create a consistent guest experience.
Exact check-in and check-out dates, maximum occupancy, unit address, and reservation reference number to avoid date and guest-count disputes.
Total rental price, deposit amount and due date, accepted payment methods, any platform fees, and refund mechanics for cancellations or no-shows.
Deposit amount, conditions for withholding, inspection timing, and process for returning funds with a defined timeline to limit contention.
Noise, smoking, pet policies, parking, trash, and access restrictions, plus consequences for violations, to set clear guest expectations.
Host and guest liability allocations, insurance requirements or recommendations, and dispute-resolution mechanism such as arbitration or jurisdiction selection.
Transient occupancy tax collection, permit or registration obligations, and any city or county restrictions affecting the rental’s legality.
| Field | Configuration |
|---|---|
| Signer Authentication | Email link or SMS code as available |
| Signing Order | Host then guest or simultaneous signing |
| Audit Trail Options | Capture IP, timestamp, and actions |
| Document Retention | Set retention for signed PDFs and logs |
Use an eSignature platform that preserves audit trails, supports the necessary authentication level, and stores tamper-evident signed PDFs.
Ensure the platform used meets your document access and retention policies, and confirm any platform-specific features such as bulk send or notarization for high-volume hosts.
Due upon booking or as specified
Often 14–30 days before check-in
Define full, partial, and non-refundable windows
Specify days post-checkout for refunds
Follow city deadlines for transient occupancy
Optica Ventures standardized booking agreements across properties to reduce disputes and speed check-in.
Martin Properties moved to online agreements to support mobile bookings and compliance.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/yr | Varies by plan | Varies by plan | Varies by plan |