Scope of Services
Describe procedures offered, diagnostics, and any excluded services. Be specific about routine care versus specialized or referral procedures to avoid ambiguity and mistaken expectations.
A well-drafted Veterinary Medicine Agreement reduces misunderstandings about treatment, clarifies payment expectations, protects professional and client interests, and creates an auditable record of consent and instructions. It facilitates timely care, supports insurance and claims processing, and helps manage risk by documenting client decisions for high‑risk procedures.
The agreement is completed whenever a veterinary practice needs documented consent, fee authorization, or service terms tied to an animal's care.
Each party should retain a signed copy; the practice typically keeps the original in the medical record while clients receive a copy for their records.
Describe procedures offered, diagnostics, and any excluded services. Be specific about routine care versus specialized or referral procedures to avoid ambiguity and mistaken expectations.
Obtain explicit informed consent for anesthesia, surgery, and sedation. Explain risks, alternatives, and any authorization for emergency treatment if the owner is unreachable.
State fee schedules, deposits, accepted payment methods, and consequences for nonpayment such as treatment suspension or lien rights where permitted by law.
Define what constitutes an emergency, who may authorize emergency treatment, and whether the practice will proceed when immediate consent cannot be obtained.
Specify who may access medical records, methods for sharing records with insurers or referral providers, and how long records will be retained.
Include disclaimers, indemnity provisions, and dispute resolution processes, ensuring clauses comply with state consumer protection and veterinary practice statutes.
| Field | Configuration |
|---|---|
| Authentication | Email link or SMS code verification |
| Signature Fields | Place signature, date, and initials clearly |
| Conditional Fields | Show additional consent if 'surgery' selected |
| Storage Location | Practice management system and client copy |
Use platforms that preserve audit trails, support common file formats, and meet security standards for client data.
Estimates typically valid for 7–14 days
Deposit due at scheduling or intake
Allow 30–60 days for claim processing
Provide copies within 7–30 business days
Schedule within prescribed postoperative window
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA) | Yes (BAA) | Yes (BAA) | No | No |
A clinic sends a preoperative consent form to the owner before surgery via secure eSign
An owner authorizes emergency treatment remotely after an urgent call