Scope of Services
Describe procedures, examinations, and treatments covered — e.g., diagnostics, surgery, medication — and state which services require separate consent or additional fees.
A written Veterinary Services Agreement reduces disputes, documents informed consent, and clarifies financial responsibility and treatment scope. It supports clinical decisions, streamlines billing, and provides evidence of owner authorization when required by insurers or regulators.
Veterinary practices, mobile vets, and pet owners normally use this agreement to document treatment terms and payment responsibility.
The document also serves insurers, boarding facilities, and legal counsel when questions about care or liability arise.
Clinic owner, licensed veterinarian, or authorized practice manager signs for the practice. Signature confirms clinical authority, billing terms, and that staff will follow the stated protocols.
Pet owner or authorized agent signs for the animal. If the owner is a minor or incapacitated, a legally authorized representative or written power of attorney must sign and accept financial responsibility.
Describe procedures, examinations, and treatments covered — e.g., diagnostics, surgery, medication — and state which services require separate consent or additional fees.
Specify estimate validity, deposit requirements, accepted payment methods, late-payment fees, and responsibility for third-party charges such as labs or specialists.
State authorization level for emergency interventions, who will be notified, and any caps on emergency spending absent owner approval.
Include explicit consent language for anesthesia, surgery, and elective procedures and document associated risks and post-op instructions.
Set reasonable limitations on damages, indemnification terms, and dispute resolution methods such as mediation or arbitration where permitted.
Declare how long records will be retained, how clients can request copies, and any fees or timelines for record release.
Confirm that your eSignature workflow supports the file types, authentication, and retention you need before sending documents.
| Field | Configuration |
|---|---|
| Template | Reusable with merge fields |
| Conditional Fields | Show extra consent if surgery selected |
| Reminders | Automated emails for pending signatures |
| Storage | Archive signed PDFs to EMR |
Provide signed agreements as PDF/A for archiving and as editable DOCX for internal reference; ensure the signature appearance and audit trail are preserved.
Attach vaccination records, lab results, pre-anesthetic bloodwork, and treatment estimates to the signed agreement for continuity of care.
Keep boilerplate liability waivers, indemnity language, and arbitration clauses as optional exhibits that can be included per case.
Provide detailed invoices, itemized estimates, and receipt templates that reference the signed agreement and payment policy.
Estimates commonly valid 14–30 days unless otherwise stated
Due on receipt or as the agreement specifies, typically within 30 days
Authorizations for elective procedures often expire after 30 days
Provide client records within 30 days in many jurisdictions
Require written dispute within 30 days to preserve remedies
| Document Type | Primary Purpose | Typical Use |
|---|---|---|
| Veterinary Services Agreement | treatment terms | clinic-patient care and billing |
| Informed Consent Form | procedure consent | single procedure authorization |
| Boarding Agreement | care custody | overnight care and fees |
| Sale / Purchase Agreement | transfer ownership | animal purchase or adoption |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Yes | Yes | Yes | Yes |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |
A busy hospital adopts templated online agreements to preauthorize common procedures
A mobile veterinarian uses an electronic form to obtain treatment and emergency authorization at the farm