Video Surveillance Monitor

VIDEO SURVEILLANCE MONITORING AGREEMENT

This Video Surveillance Monitoring Agreement ("Agreement") is entered into effective as of by and between:

Provider Name:

Client Name:

WHEREAS

WHEREAS, Provider is engaged in the business of monitoring and managing video surveillance systems, has personnel and technical capability to provide monitoring services, and holds any required permits and professional credentials to perform such services; and

WHEREAS, Client desires to retain Provider to perform video surveillance monitoring and related services at the locations specified herein under the terms and conditions set forth in this Agreement; and

WHEREAS, the parties intend that the monitoring services include real-time observation, alarm verification, incident escalation, and secure retention of recorded footage in accordance with the terms of this Agreement.

SCOPE OF WORK

Provider shall provide continuous or scheduled remote monitoring of the Client's video surveillance system located at:

PAYMENT TERMS

Client shall pay Provider the monitoring fees and other charges as set forth below.

TERM AND TERMINATION

This Agreement commences on and shall continue until unless earlier terminated as provided herein.

CONFIDENTIALITY

Each party acknowledges that during performance of this Agreement it may receive Confidential Information of the other party. "Confidential Information" includes recorded footage, system credentials, security procedures, and any business or technical information marked or reasonably understood to be confidential. Each party shall: (a) use Confidential Information solely to perform its obligations under this Agreement; (b) restrict disclosure to employees, agents, subcontractors, or contractors with a need to know and who are bound by confidentiality obligations at least as protective as those herein; and (c) implement reasonable administrative, physical, and technical safeguards to protect Confidential Information from unauthorized access, disclosure, or use.

DATA RETENTION, ACCESS, AND SECURITY

Provider will retain recorded video footage for a period of days unless longer retention is required by law or agreed in writing. Access to footage will be provided to Client upon written request and will be logged. Provider shall maintain commercially reasonable security measures to protect recordings and shall promptly notify Client of any verified or suspected unauthorized access to recordings.

INSURANCE, LIMITATION OF LIABILITY, AND INDEMNIFICATION

Provider shall maintain commercial general liability and cyber liability insurance with limits adequate for the services provided. Provider's aggregate liability for direct damages arising from Provider's failure to perform its obligations shall be limited to the amount of fees paid by Client to Provider under this Agreement during the twelve (12) months preceding the claim. Neither party shall be liable for indirect, special, consequential, or punitive damages. Each party shall indemnify, defend and hold harmless the other from third-party claims arising from its gross negligence or willful misconduct in connection with this Agreement.

COMPLIANCE; AUTHORITY

Each party represents that it has the authority to enter this Agreement, and that it will perform its obligations in compliance with applicable laws, regulations, and privacy requirements governing video surveillance and data protection. Provider shall not materially alter monitoring procedures or grant third-party access without Client's prior written consent except as required by law.

GOVERNING LAW; DISPUTE RESOLUTION

This Agreement shall be governed by and construed in accordance with the laws of the state of without regard to conflict of law principles. The parties shall first attempt to resolve disputes by good faith negotiation. If negotiation fails, the parties agree to submit disputes to binding arbitration in the county where the Provider's principal place of business is located, unless otherwise mutually agreed in writing.

ENTIRE AGREEMENT

This Agreement, including all exhibits and attachments expressly incorporated herein, constitutes the entire agreement between the parties with respect to the subject matter and supersedes all prior and contemporaneous agreements, representations, and understandings, whether written or oral. No amendment shall be effective unless in writing and signed by authorized representatives of both parties.

MISCELLANEOUS

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Neither party may assign this Agreement without the prior written consent of the other, except to a successor in interest in connection with a sale of substantially all assets or corporate reorganization.

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