Scope of Services
Precisely list tasks the provider will perform (form completion, evidence assembly, filing, status updates) and note exclusions such as legal representation in court or fee payments to government agencies.
A clear Visa Service Contract codifies expectations, reduces the risk of fee disputes, and documents authorization for representation. It supports compliance with electronic signature laws such as ESIGN (15 U.S.C. §7001) and state contract rules, and provides evidence of consent and scope if filings or audits require review.
Identifying the party type clarifies signing authority, required supporting documents, privacy obligations, and whether notarization or RON will be necessary.
The individual applicant or corporate representative who authorizes the visa service. This signer must provide government-issued identification, accept electronic records under ESIGN, and confirm consent to representation; mismatches between ID and contract name can delay filings or trigger refund disputes.
An attorney, HR manager, or designated agent who signs on behalf of the applicant or employer. Include a delegation of authority clause or corporate resolution and keep proof of authorization to avoid challenges to the agent's authority.
Precisely list tasks the provider will perform (form completion, evidence assembly, filing, status updates) and note exclusions such as legal representation in court or fee payments to government agencies.
Specify amount, schedule, who pays government filing or biometrics fees, refund conditions for withdrawn cases, and whether retainers or milestone payments apply.
Obtain written authorization to act on the applicant's behalf, including consent to share personal data with government agencies and third-party service providers.
State data handling practices, encryption standards, and whether a Business Associate Agreement (BAA) applies for protected health information or other regulated data.
Include governing law, jurisdiction, and whether arbitration or mediation is required. This reduces ambiguity if parties disagree about performance or fees.
Describe termination for convenience, breach, and the effect on outstanding fees, refunds, and document custody to ensure orderly case closure.
| Field | Configuration |
|---|---|
| Signer Authentication | Email link, SMS code, or stronger KBA depending on risk |
| Attachments | Require PDFs for IDs; restrict file types and sizes |
| Signature Order | Set sequential or parallel signing per role |
| Completion Notice | Automatically send signed PDF and audit log to all parties |
Confirm the vendor can export ISO-compatible signed PDFs, provide detailed audit trails, and meet any industry-specific compliance needs before executing high-volume workflows.
Date when obligations and payment terms commence, entered as MM/DD/YYYY.
When provider begins active work or document collection per contract.
Specify expected submission timeframe for USCIS or consular filings to avoid timing disputes.
Define how often the provider will report case status (e.g., weekly, on milestones).
Contract should require a written notice period for unilateral termination by either party.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes (Business Premium) | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |