Establishing secure connection…Loading editor…Preparing document…

Warehouse Services Agreement

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

WAREHOUSE SERVICES AGREEMENT

This Warehouse Services Agreement ("Agreement") is made and entered into as of Effective Date: by and between Warehouse Operator: and Client: .

WHEREAS

WHEREAS, Operator operates warehouse and logistics facilities located at (the "Facility"), and is engaged in the business of providing storage, handling and related services; and

WHEREAS, Client desires to engage Operator to provide warehouse services for the goods described as , subject to the terms and conditions set forth herein.

NOW, THEREFORE, in consideration of the mutual covenants contained herein, the parties agree as follows:

1. SCOPE OF WORK

Operator shall provide warehousing, storage, handling, inventory control, and related services as described below and in any attachment or schedule executed by the parties. Services shall be provided in a commercially reasonable manner in accordance with standard warehouse practices.

2. PAYMENT TERMS

Client shall pay Operator for services rendered in accordance with the rates and schedule set forth below. Charges are exclusive of taxes, duties, and fees imposed by any governmental authority, which shall be paid by Client.

All amounts unpaid when due shall accrue interest at the lesser of the maximum rate permitted by applicable law or the rate stated above. Client shall also reimburse Operator for reasonable collection costs, including attorneys' fees, incurred in collecting overdue amounts.

3. TERM AND TERMINATION

Term: This Agreement shall commence on Start Date: and shall continue until End Date: unless earlier terminated in accordance with this Section.

Either party may terminate this Agreement for convenience upon written notice to the other party given at least days prior to the proposed termination date. Either party may terminate immediately for cause upon written notice if the other party breaches any material obligation and fails to cure such breach within thirty (30) days after receipt of written notice.

Upon termination, Client shall pay Operator for all services performed and costs incurred through the effective date of termination, including reasonable wind‑down charges and any amounts due for storage or handling of goods remaining at the Facility.

4. CONFIDENTIALITY

Each party acknowledges that in the course of performance it may receive Confidential Information of the other party. "Confidential Information" means nonpublic business, technical, financial, operational, and other information identified as confidential or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure. Each party shall (a) keep confidential such Confidential Information, (b) use it solely for performance of this Agreement, and (c) not disclose it to any third party except to employees, agents, and contractors who need to know and who are bound by confidentiality obligations no less protective than those herein. Confidential Information shall not include information that is independently developed without use of the other party's Confidential Information, is or becomes publicly available other than through breach of this Agreement, or is rightfully received from a third party without restriction.

5. INSURANCE

Operator shall maintain, at its expense, commercial general liability insurance with limits not less than per occurrence and warehouse legal liability or cargo liability coverage for stored goods with limits not less than . Client shall maintain insurance for the full value of its goods while in storage unless otherwise agreed in writing. Certificates evidencing such insurance shall be provided upon reasonable request.

6. LIABILITY, RISK OF LOSS AND INDEMNIFICATION

Except as expressly provided in this Agreement, Operator shall not be liable for loss of or damage to Client's goods except for loss or damage caused by Operator's gross negligence or willful misconduct. Client assumes all risk of loss or damage to goods while in storage except to the extent caused by Operator's gross negligence or willful misconduct. Operator's liability for loss or damage to goods shall be limited to the lesser of: (a) the replacement cost of the lost or damaged goods, (b) Client's documented invoice value for the lost or damaged goods, or (c) the amount recovered under Operator's cargo or warehouse liability insurance. Neither party shall be liable for indirect, incidental, consequential, punitive, or special damages.

Client shall indemnify, defend and hold harmless Operator and its affiliates from and against any third‑party claims, losses, liabilities, costs and expenses (including reasonable attorneys' fees) arising out of Client's breach of this Agreement, Client's negligence, the nature or condition of the goods (including hazardous materials), or Client's failure to comply with applicable laws and regulations.

7. ACCESS, SECURITY AND INSPECTION

Client's authorized representatives shall have reasonable access to the Facility during Operator's normal business hours for purposes of inspection and removal of goods, provided that such access shall be subject to Operator's security procedures and safety rules. Operator may charge a reasonable fee for after‑hours access or extraordinary access requests.

8. HAZARDOUS MATERIALS

Client warrants that no goods delivered to Operator are hazardous, toxic, flammable, explosive, or otherwise dangerous, except as disclosed in writing and accepted in writing by Operator. Client shall provide Material Safety Data Sheets and written instructions for handling and storage of any such materials and shall be responsible for all costs, losses and damages arising from the presence of undisclosed hazardous materials.

9. FORCE MAJEURE

Neither party shall be liable for failure or delay in the performance of its obligations hereunder (other than payment obligations) to the extent caused by acts of God, strikes, lockouts, labor disputes, civil unrest, pandemics, governmental actions, fires, floods, storms, acts of war, or other events beyond the reasonable control of such party. The party affected by a force majeure event shall promptly notify the other party and shall use commercially reasonable efforts to resume performance.

10. NOTICES

All notices under this Agreement shall be in writing and delivered to the addresses set forth below or to such other address as a party may designate by written notice. Notices shall be deemed given upon delivery by hand, two business days after deposit with a nationally recognized courier, or three business days after deposit in the mail.

11. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the State of without regard to conflict of laws principles. The parties submit to the exclusive jurisdiction of the state and federal courts located in that state for resolution of disputes.

12. ENTIRE AGREEMENT; AMENDMENT

This Agreement, including any schedules or attachments executed by the parties, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals and communications, whether written or oral. No modification, amendment or waiver shall be effective unless in writing and signed by both parties.

13. SEVERABILITY

If any provision of this Agreement is held to be invalid, illegal or unenforceable in any respect, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired.

14. RECORDS AND AUDIT

Operator shall maintain records relating to Client's goods and services performed under this Agreement for a period of not less than three (3) years following the date of performance. Client shall have the right, upon reasonable notice and during normal business hours, to audit such records to verify charges and performance, provided that such audits are conducted in a manner that does not unreasonably interfere with Operator's business.

MISCELLANEOUS

The parties acknowledge that the terms herein allocate the risks between them, and that Operator's performance is subject to its reasonable operational constraints. Headings are for convenience only and shall not affect interpretation.

Client:

By:

Date:

Warehouse Operator:

By:

Date:

Enter text✕

What a Warehouse Services Agreement Is and when it applies

A Warehouse Services Agreement is a contract between a warehouse operator (or 3PL) and a customer that sets out roles, storage and handling services, fees, insurance, liability limits, access procedures, inventory control, and dispute resolution. It governs acceptance of goods, storage conditions, claims for loss or damage, rates and billing, and how liens or dispositions are handled. Electronic execution is generally enforceable under the federal ESIGN Act (15 U.S.C. ch. 96) and state UETA laws, subject to any statutory exceptions such as negotiable instruments or specified court filings.

Why a tailored Warehouse Services Agreement matters

A clear, customized agreement allocates risk, defines service levels, documents custody and chain-of-custody procedures, and reduces disputes over damage, storage charges, and lien enforcement. Using an e‑signature workflow preserves audit trails and supports lawful execution under ESIGN and UETA while reducing turnaround time.

Why a tailored Warehouse Services Agreement matters

Typical parties who prepare or sign this agreement

These agreements are used by a mix of commercial parties; the summary below identifies common signers and stakeholders.

  • Warehouse operators and 3PLs responsible for custody, inventory systems, and billing; they require clauses on liability limits, access, and warehousing liens.
  • Shippers, distributors, retailers, and manufacturers that store inventory or raw materials; they need clear service-level, insurance, and claims procedures.
  • Lenders, insurers, and freight forwarders that rely on warehouse receipts or collateral language to protect financial interests.

Each signer should confirm authority to bind the organization and ensure contract terms align with operational practices and regulatory obligations.

Core clauses to include in a professional Warehouse Services Agreement

A comprehensive agreement balances operational detail and legal protections. The items below represent standard sections you should review and negotiate carefully before execution.

Parties

Full legal names and entity types for warehouse operator and customer; include contact and invoice addresses, and identify authorized signatories.

Scope of Services

Describe accepted goods, storage methods, handling, inventory control, labeling, receiving and shipping procedures, and any value‑added services.

Fees and Billing

Specify storage rates, handling fees, billing frequency, late charges, payment terms, and procedures for disputed invoices or adjustments.

Liability and Limits

Define the operator's liability cap, exclusions (e.g., force majeure, inherent vice), and requirements for customer insurance and proof of coverage.

Claims and Disposition

Set time limits for damage claims, inspection procedures, salvage and abandonment rules, and lien enforcement processes under UCC provisions.

Term and Termination

State the effective date, renewal mechanics, grounds for termination, and obligations on wind‑down, removal of goods, and final accounting.

Step-by-step: completing and executing this agreement

Follow a consistent sequence to reduce errors and ensure enforceability across parties and systems.

  • 01
    Draft: Assemble terms, exhibits, and rates.
  • 02
    Review: Legal and operations confirm obligations and risk allocation.
  • 03
    Authorize: Obtain corporate approvals and signing authority.
  • 04
    Execute: Sign, date, and distribute fully executed copies to all parties.

Typical electronic signing flow for the agreement

Digital execution follows a standard workflow that preserves evidence of intent, attribution, and consent required by ESIGN and UETA.

  • Upload Document: Place the final PDF or DOCX into the signing platform.
  • Place Fields: Add signature, initial, and date fields where needed.
  • Invite Signers: Send secure links or email invites to authorized signers.
  • Complete & Archive: Collect signatures, capture audit trail, and distribute executed copies.

Recommended digital workflow settings for execution and recordkeeping

Configure signing workflows to match your security and operational requirements before sending the agreement for signature.

Field Configuration
Authentication Email verification or SMS code for signer identity
Access Control Role-based access and document permissions
Audit Trail Enable IP, timestamp, and action logging
Retention Set automated archival and export policies

Technical considerations for electronic execution

Choose a platform that supports required file types, authentication methods, and integration with your document systems.

  • File Formats: PDF and DOCX supported
  • Integrations: Connectors for NetSuite, Salesforce, Microsoft 365
  • Security: TLS/AES encryption and audit trails

Verify platform compliance with any industry-specific regulations (for example HIPAA for healthcare) and confirm retention/export capabilities before executing.

Comparing eSignature vendor basics for Warehouse Services Agreements

High-level pricing and feature availability can influence provider selection for high-volume warehousing contracts; signNow appears first below per platform comparison conventions.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies by plan Varies by plan Varies by plan Varies by plan
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No

Security and compliance facts to check

Encryption: TLS 1.2/1.3 in transit; AES-256 at rest
Certifications: SOC 2 Type II and ISO 27001
Privacy Laws: GDPR and CCPA compliance frameworks
Regulated Workflows: 21 CFR Part 11 readiness for FDA-regulated records
Healthcare: HIPAA support available with a BAA
Audit Evidence: Detailed audit trail with timestamps and IP

Common drafting and operational mistakes to avoid

  • Vague scope or undefined handling standards that lead to conflicting performance expectations and inspection disputes.
  • Unclear liability caps or omitted insurance requirements leaving parties exposed to disproportionate loss allocation.
  • Missing or inconsistent identification of goods, which complicates claims processing, inventory reconciliation, and insurance coverage.
  • Failure to align access and security protocols with physical operations, causing delays and unauthorized access incidents.

Primary legal and financial risks from an incorrect agreement

Liability Exposure: Operator may face uninsured losses if liability caps are absent
Lien Disputes: Improper lien language can trigger UCC enforcement challenges
Insurance Gaps: Insufficient coverage may leave parties self-insuring losses
Regulatory Noncompliance: HIPAA breaches for healthcare goods can lead to penalties
Operational Delays: Ambiguous access rules may cause missed shipments and demurrage
Contract Ambiguity: Unclear dispute resolution increases litigation risk and costs

Real-world examples of electronic execution in business contracts

Organizations across sectors use digital signing and integrated workflows to complete service agreements reliably and with auditability.

Martin Properties — Founder

Martin Properties adopted online signing for operational contracts to reduce turnaround time.

  • "I can process and execute all of these documents online with 100% compliance and built-in security."
  • The company reported fewer delays signing facility or vendor contracts and easier distribution of executed copies to operations and accounting.

Optica Ventures — COO

Optica Ventures streamlined customer-facing agreements and receipts.

  • "The interface is simple and easy-to-use for our team; more importantly, it is just as easy for our customers."
  • Standardized templates reduced incomplete forms and sped up onboarding of new storage customers.

Practical tips for accurate and efficient agreement completion

Apply these drafting and execution practices to reduce disputes and operational friction.

Define goods precisely
Use SKU numbers, pallet counts, and condition descriptors. Attach detailed exhibits or inventory procedures to avoid ambiguity during claims.
Specify insurance requirements
Require certificate of insurance with minimum coverage and named insured status; set procedures for notification of lapses.
Align operations and contract
Ensure receiving, labeling, and access procedures in the agreement match actual warehouse processes to prevent implementation gaps.
Preserve audit evidence
Capture timestamps, signer identity, and version history with electronic signing to support dispute resolution and regulatory review.

Frequently asked questions about executing Warehouse Services Agreements

Common operational and legal questions about signing, notarization, retention, and dispute handling are answered below to guide practical decision-making.


Need help? Contact support

be ready to get more
Join over 28 million airSlate SignNow users