Establishing secure connection…Loading editor…Preparing document…

Warranty Completion Agreement

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

WARRANTY COMPLETION AGREEMENT

This Warranty Completion Agreement (the Agreement) is made and entered into as of by and between Contractor Name: with principal office at Contractor Address: and Owner Name: with principal place of business at Owner Address: .

RECITALS

WHEREAS, Contractor performed certain construction, installation or repair work described as: (the Work) under that certain contract between the parties dated (the Contract).

WHEREAS, Contractor has represented that all Contract Work has been completed as of Completion Date: , except for the items set forth in the attached punch list; Punch list attached: Yes

WHEREAS, the parties desire to confirm final acceptance of the Work, set forth the remaining warranty obligations, and provide for release of final payment and liability as set forth herein.

NOW, THEREFORE

In consideration of the mutual covenants contained herein and other good and valuable consideration, the receipt and sufficiency of which are acknowledged, the parties agree as follows:

1. DEFINITIONS

1.1 "Completion Date" means the date indicated above or such other date as the parties may agree in writing. 1.2 "Warranty Period" means a period of from the Completion Date, unless a different period is stated in Section 3. 1.3 "Final Acceptance" means Owner's written acceptance of the Work in accordance with Section 2.

2. FINAL ACCEPTANCE

2.1 Inspection and Acceptance. Owner represents that it has inspected the Work and either (a) accepts the Work as complete and satisfactory as of the Completion Date, or (b) accepts the Work subject to the punch list attached to this Agreement. Owner shall deliver to Contractor written Final Acceptance within days of the Completion Date.

2.2 Effect of Final Acceptance. Upon Final Acceptance and receipt of any agreed final payment, Owner releases Contractor from all claims related to the Work except those arising from Contractor's obligations under the express warranty set forth in Section 3, latent defects, fraud, or willful misconduct.

3. WARRANTY

3.1 Contractor Warranty. Contractor warrants that, for the Warranty Period, the Work performed by Contractor shall be free from defects in materials and workmanship and shall conform to the Contract requirements. If, during the Warranty Period, Owner gives Contractor written notice of a defect in the Work, Contractor shall, at Contractor's expense and within a commercially reasonable time, repair or replace the defective Work to conform to the Contract.

3.2 Remedy Election. Contractor's sole obligation under this Section shall be, at Contractor's option, to (a) repair or replace defective Work, or (b) refund that portion of the Contract Price attributable to the defective Work. All repairs or replacements performed under this Section shall be warranted for the remaining Warranty Period or for ninety (90) days following completion of the repair, whichever is longer.

4. EXCLUSIONS

The warranty in Section 3 does not cover defects resulting from (a) normal wear and tear, (b) abuse, misuse, neglect, or improper maintenance by Owner or third parties, (c) modifications or repairs by parties other than Contractor without Contractor's prior written consent, or (d) damage caused by acts of God, fire, flood, or other causes beyond Contractor's control.

5. NOTICE AND REPAIR PROCEDURE

5.1 Written Notice. Owner must provide Contractor written notice describing the alleged defect with reasonable specificity and allow Contractor a reasonable opportunity to inspect and cure. Notices shall be provided in accordance with Section 13.

5.2 Access and Cooperation. Owner shall provide Contractor access to the site and reasonable cooperation to perform any repair or replacement. If Owner refuses access, Contractor's warranty obligations shall be suspended until access is provided and Contractor shall not be liable for delays attributable to such refusal.

6. FINAL PAYMENT AND RELEASE

6.1 Final Payment. Owner shall make final payment in the amount of payable within days of Final Acceptance.

6.2 Conditional Release. Upon payment of the final payment amount, Owner shall execute a waiver and release of claims arising out of the Work to the extent permitted by law, excluding claims for breach of the warranty contained herein, latent defects, fraud or willful misconduct.

7. REPRESENTATIONS AND WARRANTIES

7.1 Contractor represents and warrants that it is duly organized, has full power to enter into this Agreement, and that performance of its obligations will not violate any agreement or law. 7.2 Owner represents and warrants that it has authority to accept the Work and to execute this Agreement.

8. INDEMNIFICATION

Contractor shall indemnify, defend and hold harmless Owner and its officers, directors and agents from and against any third-party claims, liabilities, losses, costs and expenses (including reasonable attorneys' fees) to the extent arising out of Contractor's negligent acts or willful misconduct in the performance of the Work, except to the extent such claims result from Owner's negligence or breach of this Agreement.

9. LIMITATION OF LIABILITY

Except for Contractor's indemnification obligations, willful misconduct or fraud, neither party shall be liable to the other for consequential, incidental, special or punitive damages, and Contractor's aggregate liability arising out of or relating to this Agreement shall not exceed the greater of (a) the final payment amount specified in Section 6.1; or (b) actual direct damages proven by Owner.

10. NOTICES

Notices shall be deemed given upon personal delivery, or three (3) days after deposit in U.S. certified mail, return receipt requested, addressed to the addresses set forth above or as otherwise designated by a party in a written notice.

11. AMENDMENTS; WAIVER

No amendment, modification or waiver of any provision of this Agreement shall be effective unless in writing and signed by both parties. No waiver of any breach shall constitute a waiver of any other or subsequent breach.

12. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the state specified below, without regard to conflict of law principles. Governing state:

13. ENTIRE AGREEMENT; SEVERABILITY

This Agreement, together with the Contract and any attached punch list, constitutes the entire agreement between the parties concerning the subject matter hereof and supersedes all prior negotiations and agreements. If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. COUNTERPARTS; ELECTRONIC SIGNATURE

This Agreement may be executed in counterparts, each of which shall be deemed an original and all of which together shall constitute one instrument. Signatures delivered by electronic means shall be deemed original signatures for all purposes.

15. MISCELLANEOUS

The parties acknowledge that they have read and understand this Agreement and that they are authorized to execute this Agreement on behalf of the party for which they sign. Any exhibits or punch lists attached hereto are incorporated by reference.

Contractor:

By:

Date:

Owner:

By:

Date:

Enter text✕

What a Warranty Completion Agreement Is

A Warranty Completion Agreement is a written record confirming that warranty work has been completed to the purchaser's or owner's reasonable satisfaction. It identifies the original warranty, describes the repairs or replacements performed, lists acceptance criteria and any outstanding items, and records the date work was completed and accepted. Parties often use it to trigger release of retention, close warranty claims, and create a permanent contractual record for future disputes or service history. The agreement can be executed on paper or electronically and may include attachments such as inspection reports, photos, part numbers, and serial identifiers.

Why this Agreement Matters for Warranty Closeout

A clear Warranty Completion Agreement documents acceptance, protects both parties, reduces future disputes, and provides a formal audit trail for claims and accounting. It helps stakeholders confirm that remedies required by the warranty were performed and creates evidence useful for insurance, maintenance records, and legal compliance.

Why this Agreement Matters for Warranty Closeout

Who typically prepares and signs this document

The Warranty Completion Agreement is used by parties involved in repair, replacement, or defect remediation to confirm work completion and acceptance.

  • General Contractors and Subcontractors responsible for warranty repairs and release of retainage; they document completion and acceptance for project closeout.
  • Manufacturers and OEM Service Centers that repair or replace defective parts; they record serial numbers, part replacements, and customer acceptance.
  • Property Owners, Facilities Managers, and Dealers who accept completed warranty work and need a written record for service history or warranty transfer.

Signers should be authorized representatives with authority to accept work or release claims; include contact information and title to avoid disputes.

Essential elements every Warranty Completion Agreement should include

A professionally drafted agreement is concise and unambiguous, linking the completed work to the original warranty and documenting acceptance, remedies, dates, and signatory authority.

Completion Statement

A precise statement confirming which warranty obligations were satisfied, including reference to the original warranty clause or ticket number and scope of completed work.

Scope Details

Clear description of repairs, parts replaced, labor performed, part numbers, and serial numbers where applicable to prevent later disagreement about what was completed.

Acceptance Criteria

Criteria used to judge completion such as test results, inspection checklist, or photographic evidence; include criteria to reduce subjective disputes.

Remedies Performed

Record any remedies provided: repair, replacement, credit, or other remedies and whether those remedies fully satisfy the warranty terms.

Dates & IDs

Effective completion date, warranty claim number, job or project ID, and any relevant license/serial numbers for clear traceability.

Signatures

Signed name, printed name, title, company, and date for each party; include witness or notarization if required by state law or contract.

Step-by-step: completing a Warranty Completion Agreement

Follow these steps to prepare, verify, and finalize the agreement so it serves as an effective legal and operational record.

  • 01
    Prepare Document: Reference original warranty and describe completed work clearly.
  • 02
    Attach Evidence: Include inspection reports, photos, and part invoices.
  • 03
    Obtain Signatures: Have authorized representatives sign and date the document.
  • 04
    Distribute Copies: Provide executed copies to all parties and retain an archived record.

Configuring a digital workflow for online completion

Design a straightforward digital workflow to collect evidence, route approvals, and capture authenticated signatures.

Field Configuration
Authentication Email link with optional SMS code or KBA
Conditional Fields Show remedy details only if repairs indicated
Attachments Required Require inspection photos and test reports
Retention Policy Auto-archive executed file for assigned retention period

Technical considerations for electronic completion and distribution

Choose a platform that supports common file formats, secure authentication, and reliable audit trails for executed agreements.

  • File Formats: PDF and DOCX are widely supported
  • Integrations: Connectors for Salesforce, NetSuite, and Google Workspace
  • Authentication: Email, SMS, or two-factor options

Ensure the chosen provider supports required compliance standards (ESIGN/UETA, HIPAA if PHI involved) and can export a tamper-evident audit trail and signed PDF for long-term storage.

Where to send or file the completed agreement

After execution, route copies to internal records, the warranty holder, and any third parties who track service history or financial closeout.

  • Upload to Records: Store executed PDF in company document management
  • Send to Client: Email signed copy to the owner or purchaser
  • Notify Finance: Alert accounts to release retention or process final payment
  • Archive Backup: Keep a secondary copy in cloud storage for redundancy

Common timelines and response expectations

Timelines vary by contract; set clear internal deadlines to avoid missed acceptance windows or delayed claim closure.

Completion Notice Window:

Provide written completion notice commonly within 7–30 days after finishing work

Client Review Period:

Allow 7–30 days for inspection and formal acceptance

Correction Period:

If issues arise, agree on a cure period, often 14–30 days

Payment/Retention Release:

Release of retention typically follows acceptance per contract terms

Record Archiving:

Archive executed agreement immediately and retain per retention policy

Consequences of an incorrect or incomplete agreement

Voided Warranty: Misidentification may void warranty rights
Delayed Claims: Incomplete records delay reimbursements
Financial Liability: Unclear acceptance can expose parties to costs
Rework Costs: Failure to document can trigger repeat work
Legal Disputes: Ambiguity increases litigation risk
Compliance Gaps: Improper handling risks regulatory penalties

Common preparation mistakes to avoid

  • Leaving acceptance criteria vague or subjective, which creates room for later disagreement and potential dispute escalation.
  • Failing to attach inspection evidence such as dated photos or test reports that prove the repair met the stated criteria.
  • Allowing unauthorized individuals to sign; signature blocks must identify job titles to confirm authority for acceptance.
  • Neglecting to document serial numbers or part identifiers, which makes it difficult to tie the work to specific defective components.

eSignature vendor comparison for executing Warranty Completion Agreements

Compare core pricing and compliance features when selecting an eSignature provider for warranty closeouts; signNow is listed first for parity in this comparison.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial Yes, 7-day free trial Varies by plan Varies by plan Varies by plan Varies by plan
Bulk Send Yes (Business Premium) Depends on plan Depends on plan Depends on plan Depends on plan
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No envelope cap 100 envelopes/user/year Varies by plan Varies by plan Varies by plan

Frequently asked questions about Warranty Completion Agreements

Answers to common questions about validity, corrections, notarization, and electronic signatures to help avoid processing delays.


Need help? Contact support

be ready to get more
Join over 28 million airSlate SignNow users