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Water and Sewer Service Agreement

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WATER AND SEWER SERVICE AGREEMENT

Parties and Effective Date

This Water and Sewer Service Agreement (Agreement) is entered into between Service Provider: , located at , and Property Owner: , located at .

Effective Date: . This Agreement sets forth the rights and obligations of the parties with respect to provision of potable water service and sanitary sewer service to the Property identified below.

Property Identification

Scope of Service

Service Provider shall supply potable water and collect sanitary sewage for the Property located at the Service Address for the duration of this Agreement. Service shall be provided through meter number and connection point described as . Service commencement date: .

Fees, Billing and Payment

Billing frequency: . Payments due within days of invoice. Late payment fee: . Returned check fee: .

Metering, Access and Maintenance

Meter installation, ownership and maintenance shall be as follows: Meter ownership: . Property Owner grants Service Provider and its agents reasonable access to the Property at all times for purposes of meter reading, inspection, maintenance, repair and emergency service.

Private lateral responsibility: Property Owner is responsible for maintenance, repair and replacement of the private water and sewer laterals from the building to the property line unless otherwise indicated. Private lateral responsibility acknowledged: Yes

Yes    No    If Yes, date installed:

Inspections, Testing and Reporting

Service Provider may perform routine inspections and sampling. Property Owner shall cooperate with reasonable requests for water quality testing and shall notify Service Provider immediately of any suspected contamination or cross-connection. Known contamination at the Property: Yes No

Default, Termination and Remedies

Nonpayment or material breach by Property Owner constitutes default. Service Provider shall provide written notice of default and a cure period of days, after which Service Provider may suspend service or terminate this Agreement. Reconnection fee: . Remedies are cumulative and do not preclude other rights or remedies at law or in equity.

Indemnification and Insurance

Property Owner shall indemnify, defend and hold harmless Service Provider from claims, liabilities, damages and expenses arising from Property Owner's negligence, misuse of service, or failure to maintain private laterals. Service Provider shall maintain general liability insurance customary for water and sewer providers. Property Owner is encouraged to maintain homeowner liability insurance covering private plumbing and lateral failures.

Limitation of Liability

Except for gross negligence or willful misconduct, neither party shall be liable for consequential, incidental or punitive damages. Service Provider's total liability under this Agreement shall be limited to the total fees and charges paid by Property Owner under this Agreement in the twelve (12) months preceding the claim.

Force Majeure

Neither party shall be liable for failure or delay in performance caused by acts beyond its reasonable control, including acts of God, strikes, civil disturbance, supply shortages, governmental actions, or extreme weather events. The affected party shall provide notice of force majeure as soon as practicable.

Notices

General Provisions

Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the state in which the Property is located. Venue for any action shall be in the county where the Property is located.

Entire Agreement: This Agreement, including any exhibits and attachments executed by the parties, constitutes the entire agreement between the parties and supersedes all prior agreements and understandings relating to the subject matter hereof. No amendment shall be effective unless in writing signed by both parties.

Severability: If any provision of this Agreement is found invalid or unenforceable, the remainder shall remain in full force and effect.

Dispute Resolution: The parties shall first attempt in good faith to resolve disputes through negotiation. If unresolved, the parties agree to mediation prior to initiating litigation. Nothing herein shall prevent a party from seeking injunctive relief.

Disclosure Checklist

Private lateral shared with another parcel: Yes No

Sewer lateral insurance recommended: Acknowledged

Certifications

By executing this Agreement, each party represents and warrants that it has authority to enter into this Agreement, that the information provided herein is true and correct, and that the signatory is duly authorized to bind the party for which the signatory signs.

Service Provider - Printed Name:

By:

Date:

Property Owner - Printed Name:

By:

Date:

Enter text✕

What the Water and Sewer Service Agreement Covers

A Water and Sewer Service Agreement is a written contract that sets the terms under which a utility provider delivers water and wastewater services to a customer or property owner. It typically defines the parties, service address, billing rates, meter responsibilities, access for installation and maintenance, term and renewal provisions, liability limits, and procedures for notices, service interruption, and repair. The agreement may attach maps, easements, connection standards, and technical specifications. Signatures and dates finalize consent and create enforceable obligations between the utility and the account holder.

Why a Clear Agreement Matters for Utilities and Property Owners

A precise service agreement reduces disputes, clarifies payment and maintenance responsibilities, and documents access rights for meters and easements. It protects both the utility and the customer by establishing expectations for service level, billing cycles, termination, and remedies.

Why a Clear Agreement Matters for Utilities and Property Owners

Who Commonly Prepares and Signs These Agreements

Utility companies, municipal departments, property managers, and private developers frequently prepare and execute water and sewer service agreements when establishing service.

  • Municipal utilities and water districts that set rates, connection standards, and service rules for multiple customers.
  • Property owners and managers who accept billing responsibility and permit access for meter installation and maintenance.
  • Developers and contractors coordinating infrastructure, connection fees, and construction inspection requirements with the utility.

Customers, landlords, and authorized agents must review, sign, and retain copies; attorney review is common for easements, developer agreements, and commercial accounts.

Typical Signers and Decision Makers

Utility Manager

A municipal or private utility manager signs on behalf of the provider and ensures the agreement reflects billing cycles, technical standards, easement language, and regulatory obligations. They coordinate with operations, legal counsel, and permitting teams during execution and service activation.

Property Owner

The property owner or authorized agent certifies occupancy, accepts billing responsibility, and grants access rights for meters and repairs. Owners should verify service address, meter location, and any connection fees before signing, and retain the executed agreement for dispute resolution.

Information and Data Elements to Protect

Account Numbers: Limit access to billing identifiers.
Meter Locations: Restrict distribution of precise meter maps.
Payment Details: Protect bank or card information.
Audit Trail: Retain signing metadata securely.
HIPAA Considerations: Not typically applicable, but protect health data if present.
Retention Policy: Enforce document retention schedules.

Consequences of Incomplete or Incorrect Agreements

Service Interruption: Possible suspension
Contract Dispute: Litigation risk
Liens: Property lien exposure
Regulatory Fines: State or local penalties
Billing Errors: Incorrect charges
Invalid Signature: Enforceability issues

Common Preparation Errors to Avoid

  • Using inconsistent party names across exhibits and signature blocks, which can create ambiguity about who is bound by the agreement and may invalidate corporate signatures.
  • Failing to attach technical exhibits like meter specifications, easement plats, or connection diagrams, leaving critical obligations undefined and increasing dispute risk.
  • Omitting explicit access and maintenance rights for utility staff, which can delay repairs and result in contested entry or removal actions.
  • Neglecting notice procedures and contact details for billing disputes, causing missed deadlines and complicating collections or appeals.

How Organizations Use Water and Sewer Service Agreements

Real-world examples show how utilities and property owners use clear agreements to assign responsibilities, manage connections, and resolve disputes efficiently.

Martin Properties — Property Connections

A midsize property manager needed consistent terms across multiple rental units to streamline tenant move-ins.

  • They standardized connection fees and meter responsibilities across leases.
  • The standardized agreement reduced billing disputes and improved onboarding time for new tenants while ensuring meter access and timely maintenance.

Municipal Utility — Developer Work

A municipal utility negotiated developer reimbursement for off-site sewer mains.

  • The agreement included phased payment and inspection milestones.
  • Clear milestones and a signed developer agreement ensured timely construction, satisfied permitting conditions, and protected the utility from unexpected cost shifts during build-out.

Step-by-Step: Completing a Water and Sewer Service Agreement

Follow these core steps to prepare, review, and execute the agreement with minimal rework and clear responsibilities.

  • 01
    Draft: Populate parties, service address, and basic terms.
  • 02
    Attach Exhibits: Add maps, meter specs, and fee schedules.
  • 03
    Review: Obtain legal and operations approval.
  • 04
    Execute: Sign, date, and distribute signed copies.

Typical Document Flow for Online Execution

A practical e-signing workflow moves the agreement from draft to enforceable record while capturing identity and audit data for proof of execution.

  • Upload: Load the agreement PDF or DOCX into the signing platform.
  • Place Fields: Add signature, date, and initial fields where required.
  • Invite Signers: Send signing links or request signatures in order.
  • Store: Save executed copies and audit trails securely.

Essential Clauses to Include in a Professional Agreement

A complete Water and Sewer Service Agreement balances operational needs with legal clarity. The following clauses protect service quality and define rights.

Parties

Identify the service provider and the account holder with full legal names, business entity types, and authorized signers to avoid ambiguity and ensure enforceability under state contract law.

Service Description

Define whether water, sewer, or combined service is provided, include meter installation responsibilities, minimum service levels, and any seasonal or drought-related curtailment provisions.

Rates & Billing

Specify connection fees, monthly/consumption rates, billing cycles, late fees, and adjustment mechanisms for regulatory or commodity cost changes to prevent future billing disputes.

Access & Maintenance

Grant the utility reasonable access to meters and infrastructure for inspection, maintenance, and emergency repairs, and describe notice requirements and restoration obligations after work.

Term & Termination

State the agreement term, renewal conditions, termination for cause, and obligations on termination including final meter reading and outstanding balance payment.

Liability & Indemnity

Allocate responsibility for damages, include indemnification language for negligent acts, and limit consequential damages consistent with local law and policy.

Setting Up the Online Signing Workflow

Configure your digital workflow so all required parties sign in the correct order and data is captured for compliance and recordkeeping.

Field Configuration
Authentication Email link with optional SMS code for higher assurance.
Signature Order Sequential signing for provider then customer is typical.
Conditional Fields Show fee or exhibit fields only when applicable.
Storage Save completed PDF plus audit trail in cloud storage.

Technical and Integration Considerations

Choose a platform that supports your file formats, integrations, and required signer authentication without adding friction.

  • File Formats: PDF and DOCX supported for contracts and exhibits.
  • Integrations: Connectors for Salesforce, NetSuite, and Google Workspace speed processing.
  • Authentication: Options: email, SMS, KBA, or advanced multi-factor.

Timing Rules, Notice Periods, and Billing Milestones

Key dates in the agreement affect activation, billing cycles, and dispute windows. Document these clearly to avoid late fees and service interruptions.

Effective Date:

Date when service obligations begin and billing becomes active.

Billing Cycle:

Monthly or quarterly cycle and payment due date specified.

Connection Timeline:

Timeframe for meter installation after agreement execution.

Termination Notice:

Advance notice required for contract cancellation or transfer.

Dispute Window:

Period to challenge billing before collections actions.

Key Milestones from Agreement Draft to Service Activation

Sequence the primary milestones so each team knows deadlines and dependencies during onboarding and connection.

01

Draft Completion

Prepare the full agreement and exhibits for review.

02

Internal Approval

Operations and legal sign-off prior to distribution.

03

Execution

All parties sign and dates are recorded.

04

Service Activation

Meter set, tested, and service turned on per terms.

Frequently Asked Questions About Execution and Validity

Answers to common questions about enforceability, e-signatures, notarization, and cancellation for Water and Sewer Service Agreements.


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eSignature Platform Pricing and Feature Snapshot

Compare common eSignature plan attributes that matter when executing Water and Sewer Service Agreements; signNow is shown first as a reference for capabilities and pricing.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies Varies Varies Varies
Bulk Send Yes (tiered) Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes (BAA) Yes (BAA) Yes (BAA) No No
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