Establishing secure connection…Loading editor…Preparing document…

Webex License Agreement

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

Webex License Agreement

Parties and Recitals

This Webex License Agreement (the Agreement) is entered into as of (Effective Date) by and between:

Licensor Name:

Licensee Name:

WHEREAS, Licensor develops, licenses and supports the Webex collaboration software and related hosted services and documentation (the Software and Services); and

WHEREAS, Licensee desires to obtain, and Licensor is willing to grant, a limited license to use the Software and Services for Licensee's internal business operations on the terms set forth herein.

NOW, THEREFORE, in consideration of the mutual promises and covenants herein contained, the parties agree as follows:

Scope of Work

License Grant: Subject to the terms and conditions of this Agreement and payment of the fees specified in Section Payment Terms, Licensor hereby grants Licensee a non-exclusive, non-transferable, non-sublicensable right to access and use the Software and Services solely for Licensee’s internal business purposes during the Term. All rights not expressly granted are reserved by Licensor.

Restrictions: Licensee shall not (a) copy or modify the Software except as expressly permitted; (b) reverse engineer, decompile, disassemble or otherwise attempt to derive the source code of the Software; (c) sell, sublicense, distribute or make the Software available to third parties except as expressly permitted in writing; or (d) remove or alter any proprietary notices.

Payment Terms

Invoices shall be issued in accordance with the Payment Schedule. Unless otherwise agreed in writing, amounts not paid when due shall accrue interest at the rate set forth in Late Payment Fee or, if no rate is specified, at one percent (1%) per month. Licensee shall be responsible for all reasonable costs of collection, including attorneys' fees.

Term and Termination

Term: The term of this Agreement shall commence on the Start Date and shall continue until the End Date unless earlier terminated as provided herein.

Start Date:     End Date:

Either party may terminate this Agreement for material breach by the other party if such breach is not cured within days after written notice. Licensor may terminate immediately for nonpayment. Upon termination, Licensee shall cease all use of the Software and, if requested by Licensor, certify destruction or return of all copies of Confidential Information.

Confidentiality

Each party acknowledges that it may have access to Confidential Information of the other party. "Confidential Information" means non-public business, technical and financial information identified as confidential or that reasonably should be understood to be confidential. Each party shall: (a) use Confidential Information solely to perform its obligations under this Agreement; (b) restrict disclosure to employees and contractors with a need to know and who are subject to confidentiality obligations no less protective than those herein; and (c) exercise at least the same degree of care to protect Confidential Information as it uses to protect its own confidential information, but no less than reasonable care.

Audit Rights and Compliance

Licensor may audit Licensee’s use of the Software and Services during regular business hours upon reasonable notice to verify compliance with the license rights and fee obligations. If an audit reveals underpayment, Licensee shall promptly pay the underpaid amounts and reasonable audit costs if underpayment exceeds five percent (5%) of amounts due for the audited period.

Indemnification; Limitation of Liability

Indemnification: Each party (Indemnitor) shall indemnify, defend and hold harmless the other party (Indemnitee) from and against claims arising from Indemnitor’s breach of this Agreement, gross negligence or willful misconduct.

Limitation of Liability: EXCEPT FOR A PARTY'S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES. EACH PARTY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY LICENSEE TO LICENSOR UNDER THIS AGREEMENT IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Governing Law; Entire Agreement

This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction set forth in Governing Law, without regard to conflict-of-law principles. The parties submit to the exclusive jurisdiction of the courts located in that jurisdiction for disputes arising out of or relating to this Agreement.

Entire Agreement: This Agreement, including any exhibits and the Scope of Work, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals or representations, whether written or oral. Any amendment must be in writing and signed by authorized representatives of both parties.

Miscellaneous

Assignment: Neither party may assign this Agreement without the other party’s prior written consent, except that Licensor may assign to an affiliate or in connection with a merger or sale of substantially all its assets.

Notices: All notices required or permitted under this Agreement shall be in writing and shall be deemed effective upon personal delivery or three (3) business days after deposit with a nationally recognized courier for next-business-day delivery.

IN WITNESS WHEREOF, the parties hereto have executed this Agreement by their duly authorized representatives as of the Effective Date set forth above.

Licensor:

By:

Date:

Licensee:

By:

Date:

Enter text✕

What the Webex License Agreement Is and what it controls

A Webex License Agreement is a legally binding contract that governs the licensed use of Webex software and services between a licensor (provider) and a licensee (customer). It sets out the license grant, permitted users, usage limits, subscription fees, support and maintenance obligations, data handling and security commitments, intellectual property ownership, confidentiality, warranties, and termination mechanics. The agreement also typically covers updates, usage reporting, payment schedules, and remedies for breach. Where executed electronically it must meet ESIGN and applicable state UETA/ESRA requirements to be enforceable.

Why a clear Webex License Agreement matters

A precise license agreement allocates rights and obligations, limits liability, and preserves intellectual property while making subscription terms, support levels, and data protections explicit under ESIGN and UETA.

Why a clear Webex License Agreement matters

Who typically reviews and signs a Webex License Agreement

Different teams have roles in negotiating or executing the agreement depending on organizational structure and contract value.

  • IT procurement and technical operations: evaluate user counts, integrations, SSO, and deployment requirements.
  • Legal and compliance teams: review IP clauses, indemnities, data protection, ESIGN/UETA conformity, and regulatory obligations.
  • Finance and vendor management: confirm pricing, payment terms, renewal mechanics, and accounting classification.

Clear role assignment speeds review, reduces risk, and ensures the right signatures appear in the correct order.

Essential clauses to include in a professional Webex License Agreement

A complete agreement organizes licensing, security, commercial terms, and operational obligations so both parties know rights, restrictions, and remedies.

License Grant

Define licensed modules, user types, seat counts, geographic limits, and permitted uses to prevent scope ambiguity and audit disputes.

Usage Restrictions

List prohibitions (reverse engineering, resale, unauthorized access) and consequences for violation, including suspension or termination rights.

Fees and Billing

Specify subscription fees, invoicing cadence, late payment penalties, taxes, and any overage pricing or seat adjustments.

Support and SLAs

Describe support levels, response times, maintenance windows, uptime commitments, and credits or remedies for SLA breaches.

Data Security

State security standards, encryption practices, breach notification obligations, and whether a BAA is required for PHI.

Termination and Effects

Outline termination for cause, convenience, post-termination data return or deletion, and surviving obligations like confidentiality.

Key information to collect and record on the agreement

Parties: Legal entity names
Effective Date: MM/DD/YYYY
Licensed Products: Module names
Seat Counts: Users or licenses
Payment Terms: Net days, currency
Termination Notice: Notice period

Step-by-step: completing and signing a Webex License Agreement

Follow a documented sequence to populate fields, get internal approvals, obtain signatures, and archive the executed agreement.

  • 01
    Upload: Upload the master agreement and any exhibits to your document platform.
  • 02
    Populate: Fill all required fields, dates, pricing and party details accurately.
  • 03
    Authorize: Obtain internal approvals from legal, IT, and finance as required.
  • 04
    Sign: Execute electronically or in writing and distribute fully executed copies to stakeholders.

How to configure an online signing workflow for this agreement

Standardize the signing flow up front to reduce delays, enforce signing order, and capture an auditable trail for compliance.

Field Configuration
Authentication Email link or SMS code
Signing Order Sequential or parallel
Required Fields Signatures, dates, contact info
Audit Trail IP, timestamp, actions

Where completed Webex License Agreements are routed

Know the final destinations for signed copies and the systems that must receive records for procurement, finance, and IT.

  • Licensor Legal: Receives executed agreement and countersignature.
  • Licensee Procurement: Stores copy and triggers purchase order reconciliation.
  • Finance: Records payment terms and schedules invoices.
  • IT / Security: Receives onboarding data for provisioning and SSO.

Digital signing and technical prerequisites

Choose a signing platform that captures an immutable audit trail, supports the needed authentication level, and integrates with your systems.

  • Authentication: Email + optional SMS
  • Integrations: Salesforce, NetSuite, MS 365
  • File formats: PDF, DOCX supported

Common timelines and notice periods to track

Track effective, renewal, payment, and termination notice dates to avoid unintended renewals or lapses in coverage and service.

Effective Date:

Date when rights and obligations begin

Initial Term:

Usually 12 months or specified contract period

Renewal Notice Period:

Typically 30–90 days before expiration

Payment Due Date:

Per invoice terms (e.g., Net 30)

Support SLAs:

SLA clock starts on effective date

Common mistakes to avoid when preparing the agreement

  • Using vague scope language that does not define users or modules, causing disputes during audits or seat reconciliations.
  • Failing to align the license start date with invoicing and provisioning, which can create billing gaps or unauthorized access.
  • Omitting data handling or BAA language when protected health information is processed under the agreement.
  • Not recording the exact legal entity names and signer authority, which can invalidate enforcement or payment obligations.

Risks and contractual penalties from incorrect or incomplete agreements

Breach Damages: Monetary exposure
License Revocation: Access suspension
Indemnity Exposure: Third-party claims
Injunction Risk: Court-ordered relief
Regulatory Fines: Data protection penalties
Reputational Harm: Customer loss

Comparing eSignature vendors for executing the Webex License Agreement

Choose an eSignature provider that supports audit trails, needed authentication levels, HIPAA/21 CFR compliance where required, and integration with your document systems.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies by plan Varies by plan Varies by plan Varies by plan
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No

Frequently asked questions about executing a Webex License Agreement

Answers to common questions about enforceability, eSignatures, signatory authority, notarization, and post-execution handling.


Need help? Contact support

be ready to get more
Join over 28 million airSlate SignNow users