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Website Design Services Agreement

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Website Design Services Agreement

This Website Design Services Agreement ("Agreement") is entered into as of by and between Client Name: with address and Service Provider Name: with address .

WHEREAS

WHEREAS, Client desires to engage Service Provider to design, develop, and deliver a website and related services as described herein; and

WHEREAS, Service Provider represents that it has the expertise, personnel, and resources necessary to perform the services and deliver the deliverables in accordance with the specifications and schedule set forth in this Agreement; and

WHEREAS, the parties desire to set forth their respective rights and obligations with respect to the website design services to be performed by Service Provider.

SCOPE OF WORK

Service Provider will perform the website design and related services described in the Scope of Work. The Scope of Work includes design, development, content integration, basic on-site search engine optimization, and delivery of agreed deliverables. Specific deliverables, features, and technical specifications are set forth below and may be further detailed in change orders.

PROJECT TIMELINE

Target Start Date:   Target Completion Date:

PAYMENT TERMS

Client agrees to pay Service Provider for the services described in this Agreement in accordance with the following terms.

Late payments are subject to a late fee of (or the maximum rate permitted by law), plus all reasonable collection costs and attorneys' fees.

CHANGE ORDERS

Any material changes to the Scope of Work requested by Client shall be documented in a written change order signed by both parties. Additional work will be charged at the agreed hourly rate or fixed price set forth in the change order.

ACCEPTANCE AND TESTING

Upon delivery of a deliverable, Client will have days to test and either accept the deliverable in writing or provide a list of deficiencies. Failure to provide timely notice will be deemed acceptance.

INTELLECTUAL PROPERTY RIGHTS

Subject to payment in full, Service Provider assigns to Client all right, title, and interest in and to the delivered website and associated deliverables created specifically under this Agreement. Service Provider retains ownership of its pre-existing materials, templates, tools, and libraries that are incorporated into the deliverables. To the extent Service Provider provides pre-existing Materials, Service Provider grants Client a perpetual, non-exclusive license to use such pre-existing Materials as embedded in the deliverables.

CONFIDENTIALITY

Each party will hold confidential all non-public information disclosed by the other party that is marked confidential or would reasonably be understood to be confidential under the circumstances ("Confidential Information"). Confidential Information shall be used solely to perform obligations under this Agreement. Confidentiality obligations do not apply to information that (i) is or becomes public through no breach; (ii) is rightfully received from a third party without restriction; (iii) is independently developed without use of the other's Confidential Information; or (iv) is required to be disclosed by law. Confidentiality obligations will survive termination of this Agreement for years.

WARRANTIES; DISCLAIMER; LIMITATION OF LIABILITY

Service Provider warrants that for a period of days after acceptance, the deliverables will materially conform to the specifications set forth in the Scope of Work. Service Provider's sole obligation and Client's exclusive remedy for breach of this warranty is limited to correction of non-conforming deliverables at Service Provider's expense. EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE, SERVICE PROVIDER DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT WILL EITHER PARTY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE TOTAL FEES PAID BY CLIENT TO SERVICE PROVIDER UNDER THIS AGREEMENT. NEITHER PARTY WILL BE LIABLE FOR CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES.

INDEMNIFICATION

Each party agrees to indemnify, defend, and hold harmless the other party from and against any third-party claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising out of the indemnifying party's breach of this Agreement, negligence, willful misconduct, or infringement of third-party intellectual property rights, except to the extent caused by the indemnified party's own negligence or breach.

TERM AND TERMINATION

This Agreement commences on the Effective Date and continues until the completion of the services unless earlier terminated as provided herein. Either party may terminate this Agreement for convenience upon days' prior written notice. Either party may terminate for cause if the other party materially breaches this Agreement and fails to cure such breach within days after receipt of written notice. Upon termination, Client will pay Service Provider for all work performed and non-cancelable commitments incurred through the termination date.

MAINTENANCE & SUPPORT

Optional maintenance and support may be provided under a separate maintenance agreement or addendum. To request recurring maintenance, check below and specify monthly rate and service level.

EXPENSES AND TAXES

Client will reimburse Service Provider for pre-approved out-of-pocket expenses reasonably incurred in connection with the services. All fees are exclusive of taxes, and Client will be responsible for any sales, use, value-added, or other taxes arising from this Agreement, excluding taxes based on Service Provider's net income.

DISPUTE RESOLUTION; GOVERNING LAW

The parties will attempt to resolve disputes arising under this Agreement through good faith negotiation. If the parties cannot resolve a dispute within 30 days, the matter will be submitted to mediation. If mediation fails, either party may pursue any available legal or equitable remedies in a court of competent jurisdiction. This Agreement will be governed by and construed in accordance with the laws of the state of without regard to conflict of laws principles.

ENTIRE AGREEMENT

This Agreement, including any attachments and change orders signed by both parties, constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior and contemporaneous agreements, representations, and understandings. Any modification of this Agreement must be in writing and signed by both parties.

MISCELLANEOUS

Neither party may assign this Agreement without the prior written consent of the other, except that Service Provider may assign to an affiliate or in connection with a merger or sale of substantially all of its assets. If any provision of this Agreement is found to be unenforceable, the remaining provisions will remain in full force and effect.

Client

Printed Name:

By:

Date:

Service Provider

Printed Name:

By:

Date:

Enter text✕

What the Website Design Services Agreement Covers

A Website Design Services Agreement is a written contract that sets the scope, deliverables, timeline, fees, intellectual property rights, warranty and acceptance criteria between a client and a web designer or development firm. It defines responsibilities for design, development, testing, revisions, hosting or deployment, payment milestones, and dispute resolution. The agreement clarifies ownership and licensing of code, creative assets, and third‑party components and reduces ambiguity that otherwise leads to scope creep, missed deadlines, or payment disputes.

Why a Written Agreement Matters for Website Projects

A clear Website Design Services Agreement reduces misunderstandings about deliverables, ownership, schedule, and payments and provides remedies if either party fails to perform.

Why a Written Agreement Matters for Website Projects

Who Typically Uses This Agreement

The Website Design Services Agreement is used by independent designers, design agencies, clients commissioning sites, and in-house product teams to formalize project terms before work begins.

  • Independent designers and freelancers — protect scope and payment terms for single‑project engagements.
  • Design and development agencies — standardize client terms across multiple projects and teams.
  • Small businesses and startups — obtain clear IP transfer and maintenance obligations.

Using a standard agreement improves negotiation efficiency and creates a consistent record for approvals, billing, and dispute resolution.

Core Sections to Include in the Agreement

A professional Website Design Services Agreement groups obligations into clear sections so parties can find scope, payment, and IP terms quickly.

Scope of Work

Detailed description of pages, features, CMS, integrations, responsive requirements, and excludes items to prevent scope creep.

Deliverables

List of deliverable artifacts (design files, assets, source code, documentation), file formats, and acceptance criteria for each milestone.

Payment Terms

Total fee, milestone payments, deposit, invoicing schedule, late payment interest, and refund conditions for terminated work.

Intellectual Property

Ownership, assignment, or license terms for code, graphics, third‑party components, and any retained rights by the designer.

Revisions & Warranty

Number of included revisions, warranty period for defects, bug fixes, and responsibilities for third‑party updates and security patches.

Termination & Liability

Termination rights, notice periods, deliverable retention after termination, limitation of liability, and indemnification clauses.

Stepwise Workflow to Complete the Agreement

Follow these sequential steps to finalize the Website Design Services Agreement and collect authorized signatures.

  • 01
    Draft Terms: Create an initial draft with scope, milestones, fees, and IP terms.
  • 02
    Client Review: Send draft for client edits and confirm deliverable expectations.
  • 03
    Revise & Approve: Incorporate agreed revisions and obtain mutual assent in writing.
  • 04
    Sign and Record: Have authorized signatories sign and retain executed copies for records.

Where to Send and How Documents Flow

A standardized routing plan helps ensure invoices and signed agreements reach finance, legal, and project management on time.

  • Designer Uploads: Designer uploads executed agreement to project folder or contract management system.
  • Client Signs: Client executes the agreement and receives a signed copy.
  • Finance Receives: Invoicing and payment terms shared with accounts payable for milestone billing.
  • Project Kickoff: Project manager schedules kickoff after first payment clears or as specified.

How to Set Up an Online Signing Workflow

Configure a simple online workflow to collect signatures, track approvals, and store executed agreements.

Field Configuration
Signature Field Assign to each signer and require date
Initials Field Place on each page that needs initialing
Conditional Clauses Show or hide based on selected options
Audit Trail Enable to capture timestamps and IP addresses

Digital Signing and Format Compatibility

Use a platform that supports standard document formats and provides an auditable signing record.

  • Supported Formats: PDF, DOCX, HTML
  • Common Integrations: Salesforce, NetSuite, Google Workspace
  • Authentication Options: Email, SMS, KBA

Ensure the chosen platform meets your compliance needs — for example HIPAA BAA or 21 CFR Part 11 — before routing sensitive agreements.

eSignature Vendor Pricing and Features Compared

Comparison of typical starting prices and common feature availability across eSignature vendors. signNow appears first as a factual reference point for pricing and capabilities.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial No No Yes, limited Yes, limited
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No cap 100 envelopes/user/year Varies by plan Varies by plan Varies by plan

Essential Information to Collect and Verify

Party Names: Full legal names
Contact Information: Address, phone, email
Scope Reference: Deliverable list
Payment Details: Amounts and schedule
IP Terms: Ownership or license
Signatory Capacity: Title and authority

Common Risks and Consequences of Poorly Drafted Agreements

Ambiguous Scope: Scope disputes and extra unpaid work
Unclear IP: Ownership conflicts or licensing gaps
Missing Milestones: Delayed delivery and revenue recognition issues
Payment Gaps: Cash flow interruption
Noncompliance: Regulatory fines in regulated industries
Authentication Failures: Challenges enforcing unsigned or incorrect agreements

Practical Tips for Drafting and Executing the Agreement

Adopt consistent procedures and templates to reduce negotiation time and minimize disputes.

Use clear, measurable deliverables
Define features, acceptance tests, file formats, and success criteria so both parties can objectively determine when a milestone is complete and trigger payment.
Limit included revisions
Specify the number and scope of design revisions and define change order pricing to prevent open‑ended work requests that undermine profitability.
Address third‑party components
Identify third‑party libraries, plugins, or licenses and state which party is responsible for maintenance, updates, and licensing fees post‑launch.
Preserve records and approvals
Save signed agreements, approval emails, and final asset handoffs in a centralized repository with versioning and access controls for auditability.

How to Update or Amend the Agreement

Follow a controlled amendment workflow to ensure all parties agree to changes and to maintain an auditable record.

01

Propose Change:

Document requested change and impact on scope or cost
02

Draft Amendment:

Prepare a short amendment referencing original agreement
03

Obtain Approvals:

Get signatures from authorized signatories
04

Set Effective Date:

Record when the amendment takes effect
05

Distribute Copies:

Share executed amendment with stakeholders
06

Archive:

Store amendment with original agreement

Real-World Examples of Signed Agreements

These short examples show how executed agreements support project delivery and recordkeeping.

Optica Ventures

Optica adopted an electronic contract workflow to speed approvals

  • Their team used online signatures for client vendor agreements
  • The result preserved a clear audit trail and simplified onboarding for remote clients.

Xerox (NetSuite Integration)

Xerox used a signed template integrated with their ERP to manage contracts

  • The system enforced consistent terms across deals
  • This ensured accurate billing and reduced manual entry errors across finance and operations.

Who Signs and Why Their Authority Matters

Client — Authorized Representative

Typically a business owner, officer, or delegated procurement manager signs for the client. Confirm signing authority and corporate capacity to bind the organization before execution to avoid later challenges to enforceability.

Designer — Authorized Signatory

The individual or registered business entity providing services should sign in an authorized capacity. If an agency uses an account manager, include a statement confirming signatory authority or provide corporate resolution documentation.

Frequently Asked Questions About Website Design Services Agreements

Answers to common legal, execution, and compliance questions when using and signing Website Design Services Agreements.


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