Central Directory
A unified directory consolidates contacts and organizational units, keeping records consistent across templates, workflows, and shared folders while supporting import and sync from external identity providers and CSV files.
Structured management reduces errors, clarifies responsibilities, and ensures consistent document routing and access controls across administrative workflows, improving operational reliability and audit readiness.
Platform Administrators configure organization-wide settings, manage directory sync, and enforce access policies. They handle tenant-level security settings, audit exports, and integrate the eSignature system with identity providers and enterprise applications.
Team Managers organize contacts into groups, assign templates and workflow permissions, and oversee day-to-day sending and approval processes. They validate recipient lists and ensure compliance with departmental retention and audit practices.
A unified directory consolidates contacts and organizational units, keeping records consistent across templates, workflows, and shared folders while supporting import and sync from external identity providers and CSV files.
Flexible role definitions let administrators grant precise permissions for creating documents, sending on behalf of others, configuring templates, or viewing audit trails to maintain separation of duties.
Tools for bulk contact uploads, group edits, and mass assignment of templates reduce repetitive tasks and enable administrators to onboard large teams efficiently without manual entry.
Scheduled synchronization with LDAP, Active Directory, or cloud identity providers keeps user and group membership up to date and reduces account drift and manual reconciliation.
Centralized logs and exportable reports show changes to contacts, policy updates, and access patterns to support compliance reviews and internal controls.
Programmatic endpoints let IT teams provision users, fetch directory lists, and connect contact records with CRM or HR systems for automated lifecycle management.
Two-way sync with Google Contacts and Drive lets administrators import contact lists, attach documents from Drive, and keep recipient data current while preserving folder-level sharing controls and audit logs for document access.
Bi-directional connectors with major CRMs allow contact records and organizational tags to flow between systems, enabling document templates to auto-populate fields based on CRM data and reducing manual input for transactional communications.
Integrations with Dropbox or Box enable centralized storage of signed documents and retention policies while keeping original files accessible to administrative teams and preserving folder structure for compliance.
LDAP, Active Directory, and cloud identity provider connectors allow administrators to provision users, assign group memberships, and revoke access centrally during offboarding.
| Feature | Configuration |
|---|---|
| Directory Sync Frequency | Daily |
| Default Role Assignment | User |
| Reminder Frequency | 48 hours |
| Approval Routing | Sequential |
| Template Sharing Scope | Organization-wide |
Contact and organization management works across modern web browsers and native mobile apps, with features optimized for desktop, tablet, and smartphone screens.
For administrative tasks such as bulk contact import, role configuration, and directory sync, desktop or laptop browsers offer the most complete interface, while mobile apps allow profile review, approvals, and lightweight management on the go.
A municipal HR office centralizes employee contacts and departmental groups to standardize onboarding emails and forms
Resulting in faster, auditable onboarding and clearer role responsibilities for HR staff.
A university registrar links student contact profiles to academic departments to route consent forms and release documents automatically
Leading to consistent recordkeeping and simplified audits for accreditation and FERPA compliance.
| Feature | signNow (Recommended) | DocuSign | Adobe Sign |
|---|---|---|---|
| User Directory Sync | |||
| Role-Based Permissions | |||
| Bulk Send | |||
| SAML Single Sign-On |
Annually
7 years
Monthly
Quarterly
Within 24 hours
| Plan Type | signNow (Recommended) | DocuSign | Adobe Sign | HelloSign | PandaDoc |
|---|---|---|---|---|---|
| API Access | Available with API plans | Available with API plans | Available with developer options | Available on business plans | Available on business plans |
| Bulk Sending | Included on team and above | Included on most business plans | Included on enterprise plans | Limited on free plans | Included on enterprise plans |
| SAML SSO | Offered on enterprise | Offered on enterprise | Offered on enterprise | Offered on business plus | Offered on enterprise |
| Template Management | Template libraries and sharing | Template libraries | Template libraries | Template features | Template libraries |
| Audit Trail & Logs | Comprehensive logs and exports | Comprehensive logs | Comprehensive logs | Basic logs | Comprehensive logs |