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Water bill format for Administration

[Music] each month your utility bill arrives ever wonder what goes into the price of your water austin water sets rates that cover the cost of providing your water and wastewater services we also encourage conservation consider affordability and help plan for a sustainable future our drinking water comes from the colorado river system to encourage conservation and protect our water supply we implement a tiered rate structure that rewards you for using less water the less you use the lower rate you pay for example this family uses about 5 800 gallons of water each month for cooking drinking and showering these tasks also produce about 4 000 gallons of wastewater putting them in the lowest rate tiers their bill is around 80 another household has an irrigation system and swimming pool that would generate about the same wastewater but use 16 000 gallons of water per month using more water puts them in a higher rate tier and their bill is around 200.00 our pricing strategy has helped reshape water use in austin we hit an all-time low in 2019 of 120 gallons per capita per day a large portion of these water use reductions came from outdoor irrigation which has gone from 30 percent of overall use down to around 20 percent these reductions mean that two-thirds of customers are in the lowest priced tiers additionally our customer assistance programs provide discounts and payment assistance for those experiencing financial difficulties these programs lower a qualified household's average water bill by 51 percent giving them some of the lowest rates in the country austin is growing and our climate is changing we have to make sure there's enough water for years to come austin waters pricing structure helps us to do this it's simple the more you use the more you pay per gallon for more about our tiered rates and simple tips on how to save water please visit austinwater.org