Caption and Parties
Identify insured(s), insurer(s), policy number, effective policy dates, and the parties’ full legal names and contact information for service and correspondence.
This document clarifies legal theory and factual basis for a bad faith claim, preserves key facts and timelines, and helps quantify damages. It creates a clear record for settlement negotiations and litigation assessment under applicable insurance and tort law.
Accurate preparation and timely submission preserve legal remedies, effect discovery planning, and influence settlement posture for both sides.
Identify insured(s), insurer(s), policy number, effective policy dates, and the parties’ full legal names and contact information for service and correspondence.
Chronological narrative of the loss, claims reporting, insurer communications, investigations, denials or delays, and any specific conduct that evidences lack of good faith or implied contractual breaches.
Specify causes of action such as breach of implied covenant of good faith and fair dealing, statutory bad faith where available, and any tort or consumer-protection claims tied to the insurer’s conduct.
Detail all categories of damages sought, including policy benefits, consequential losses, attorney fees, statutory penalties, and any punitive damages if the jurisdiction permits.
Attach policy excerpts, claim correspondence, denial letters, expert reports, medical or repair invoices, and any recorded adjuster notes that substantiate the allegations.
Conclude with a clear statement of remedies requested: payment of benefits, damages, fees, costs, interest, and a demand for preservation of evidence when appropriate.
| Field | Configuration |
|---|---|
| Policy Number Field | Required text field, exact match to carrier records |
| Loss Date Field | Date picker, MM/DD/YYYY enforced |
| Signature Block | Signer name, role, date, and authentication step |
| Exhibit Upload | PDF, DOCX accepted; label each exhibit sequentially |
Ensure the chosen solution supports ESIGN and UETA compliance, preserves a reproducible record, and allows controlled sharing with counsel and regulators while maintaining encryption at rest and in transit.
Depends on state tort and contract law; verify with counsel and calendar date triggers.
Report loss per policy prompt timeframes to avoid procedural defenses.
Many states expect timely investigation; failure can support bad faith arguments.
Issue preservation letters immediately to secure documents and audio/video recordings.
Some states impose separate timelines for consumer filings with the insurance department.
Insured files notice of loss and provides initial documentation to carrier.
Carrier conducts inspections, requests records, and evaluates coverage and damages.
Insured or counsel issues a demand letter stating bad faith allegations and demanded relief.
If unresolved, plaintiff may file suit; otherwise parties execute a settlement agreement.
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A homeowner alleged delayed inspections after a storm caused extended loss of use
A clinic alleged the insurer repeatedly denied urgent prior authorization requests without reasoned review
An attorney experienced in insurance litigation should review and typically sign demand letters or complaints, ensuring all legal elements are pled and that statutory prerequisites are met before filing.
The named insured or an authorized corporate officer must sign attestations or verification statements; ensure the signer has authority and that the name matches identity documents.