Identity
Collect full legal name, date of birth, and government-issued ID details. For entities, require formation documents, EIN, and authorized representative identification to establish legal capacity.
A properly completed Account Application establishes identity, consent, and contractual terms needed for onboarding, compliance, and tax reporting. Accurate applications reduce processing delays, limit regulatory risk, and create an auditable record for dispute resolution and recordkeeping obligations under federal laws.
Common users who prepare or complete Account Applications include administrators, compliance officers, and customers providing personal or business information.
Collect full legal name, date of birth, and government-issued ID details. For entities, require formation documents, EIN, and authorized representative identification to establish legal capacity.
Provide primary mailing and billing addresses, email, and phone number. Use two-letter state abbreviations and a physical street address for service, regulatory notices, and emergency contact.
Include SSN or EIN on the W-9 as appropriate, backup withholding status, and any tax classification to meet IRS reporting obligations and avoid withholding penalties.
Identify authorized signers, their titles, and include evidence such as corporate resolutions or power of attorney documents when signing for an entity and include signature samples.
Attach or summarize account terms, billing cycles, dispute procedures, and termination rights. Clear governing law selection avoids ambiguity in enforcement and confidentiality clauses where applicable.
Maintain a timestamped audit trail recording signer identity, IP addresses, authentication method, and each action taken to support non-repudiation and regulatory compliance with a downloadable certificate.
| Field | Configuration |
|---|---|
| Authentication method for signer verification | Email links by default; add SMS or KBA for higher risk. |
| Document format and attachments allowed | PDF and DOCX accepted; optimize file size. |
| Signer order and role assignment | Specify sequential or parallel signing and role permissions. |
| Notification and reminder email cadence settings | Set reminders and expiry windows for signing events. |
Account Applications can be distributed via email, secure links, integrated CRM, or bulk send features depending on volume.
Submit upon request or when opening an account.
Provide completed W-9 when requested to avoid withholding.
Retain completed I-9 per federal retention rules.
Schedule notarization before signature expiration or closing date.
Allow 3–10 business days for review and verification.
Application is logged and initial completeness check performed.
IDs and TINs confirmed; authenticity checks run.
AML, KYC, and internal policy checks completed.
Approved accounts are activated; credentials and welcome materials issued.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial, no credit card required | Yes, trial available | Yes, trial available | Yes, trial available | Yes, trial available |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |