Scope of Work
Detailed description of devices, data sources, and tasks (imaging, analysis, malware review, log parsing) so both parties understand limits and exclusions to avoid scope creep and billing disputes.
A formal Computer Forensics Service Agreement protects both parties by documenting scope, custody procedures, confidentiality measures, and liability limits. It clarifies who provides what, when, and under what legal protections, making evidence more defensible and reducing later disputes.
Organizations that retain forensic services often include legal teams, HR, IT security, insurers, and government investigators.
An authorized officer or designated contracting representative should sign on behalf of a corporate client. That signer must have express authority to bind the company and approve fees, scope, and confidentiality terms; include printed name, title, and corporate resolution or delegation if required.
A senior representative from the forensic firm signs to accept the scope, standards, and chain-of-custody procedures. The provider’s signing authority should be documented and include contact details, insurance information, and the investigator(s) who will perform the work.
Detailed description of devices, data sources, and tasks (imaging, analysis, malware review, log parsing) so both parties understand limits and exclusions to avoid scope creep and billing disputes.
Procedures for collection, transport, storage, and transfer of media, including tamper-evident seals, custody logs, and time-stamped handoffs that support admissibility in court.
Data handling, encryption requirements, disclosure limits, and any necessary HIPAA or proprietary-data protections; specify whether a BAA or NDAs are required.
Formats and contents of reports, forensic images, hash lists, and raw logs; include whether native files, PDF reports, or signed PDFs with audit trails will be provided.
Flat fees, hourly rates, retainer amounts, and expense recovery (travel, lab costs); define invoicing cadence and late-payment terms.
Disclaimers regarding available evidence, warranties, indemnities, limitations on consequential damages, and procedures for dispute resolution or expert testimony.
| Field | Configuration |
|---|---|
| Authentication | SMS code or email verification; consider KBA or multi-factor for higher assurance |
| Notary / Witness | Enable RON or prepare in-person notarization steps based on jurisdiction |
| Metadata Capture | Auto-capture IP, timestamp, device info, and case ID fields for audit trail |
| Storage | Use encrypted storage with role-based access and tamper-evident versioning |
Choose delivery channels that preserve document integrity and audit trails when sharing agreements and reports.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Varies by plan | Yes | Varies by plan |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Varies by plan | Varies by plan | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |
Provide a signed PDF of the final report including embedded audit trail, signer identity, and timestamp for admissibility and recordkeeping.
Deliver forensic images in E01 or RAW format with accompanying hash values and an inventory manifest to validate integrity.
Include CSV or JSON exports of file metadata, log extracts, and analyst notes to support review and discovery workflows.
When required, provide native document copies under secure delivery with access controls and tracking for disclosure purposes.
Issue immediately upon reasonable belief of litigation to avoid spoliation
Execute agreement before collection; obtain retainer if required
Target within 7 business days for standard cases when devices are available
Typical delivery within 30 days after collection for medium-complexity matters
Schedule periodic review per retention policy after case closure
Authorization signed and retainer received to begin secure scheduling and planning
Legal hold and immediate preservation steps to prevent data alteration or deletion
Device imaging and secure transport to lab with custody logs
Technical analysis, expert interpretation, and delivery of signed report and exhibits