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Membership Handbook Emergency Road Service | Travel | Insurance | Financial Services This Handbook will provide AAA Oklahoma Members an overview of the features, benefits and guidelines for your AAA Membership, as well as important phone numbers for contacting AAA should you ever need assistance. 1 Table of Contents Office Locations..........................................3 A Message to our Members.......................4 Membership Defined...............................5-6 MEMBERSHIP INSURANCE Member Entitlements.............................6-12 TRAVEL AGENCY Emergency Road Service.......................9-12 AAA Premier..........................................12-18 AAA Insurance......................................18-19 FINANCIAL SERVICES AAA Travel Agency..............................19-20 PUBLIC SAFETY AAA Financial Services........................20-21 Member Value Services......................21-22 Education and Safety..........................22-23 Helpful Phone Numbers.............................24 DRIVERS EDUCATION For Emergency Road Service in Oklahoma and Nationwide: 1-800-AAA-HELP (1-800-222-4357) 2 Convenient Offices to Serve You MEMBERSHIP, TRAVEL & INSURANCE ARDMORE 1505 N. Commerce, #103 • 73401 580-223-5170 • 800-499-5170 BARTLESVILLE 112 SE Frank Phillips • 74003 918-337-3737 • 800-688-2701 BROKEN ARROW 3746 S. Elm Place • 74011 918-455-4764 • 800-380-6443 EDMOND 3222 South Boulevard • 73013 405-348-8281 • 888-841-9127 MUSKOGEE 1021 W. Okmulgee St. • 74401 918-683-0341 • 800-259-9299 NORMAN 1017 24th Ave. NW • 73069 405-360-7771 • 877-314-3489 OKLAHOMA CITY 39th & Portland 3625 NW 39th • 73112 405-717-8200 • 800-926-9922 North OKC 3557 W. Memorial Rd. • 73134 405-753-9777 • 888-434-2270 STILLWATER 106 W. Miller Ave. • 74075 405-372-7448 TULSA Cherry Street 2121 E. 15th Street • 74104 918-748-1000 • 800-AAA-CLUB Southeast 8013 S. Sheridan Rd. • 74133 918-496-9600 • 800-745-5222 Shops of Seville 10051 S. Yale, #106 • 74137 918-296-9600 • 888-222-7611 INSURANCE & MEMBERSHIP ONLY ADA 104 E. 12th • 74820 580-332-4222 ARDMORE 604 Grand Ave • 73401-4341 580-223-0222 ATOKA 511 S. Mississippi, #A • 74525 580-889-7571 BETHANY 6810 NW 23rd • 73008-5217 405-787-9595 BIXBY 8222 E. 103rd St. • 74133 918-364-8222 BROKEN ARROW 2604 W. Kenosha • 74012 918-251-8877 CHOUTEAU 114 W. Main / P.O. Box 189 • 74337 • 918-476-6001 CLAREMORE 445 S. Brady • 74017 918-341-2100 COLLINSVILLE 11400 N. Garnett • 74055 918-371-7800 EDMOND 1312 N. Kelly Ave. • 73003 405-340-5222 ENID 215 W. Owen Garriott • 73701 580-242-7100 LANGLEY 1792 N. Highway 82 • 74350 918-782-4091 LAWTON 2629 NW Cache Road • 73505 580-536-9100 McALESTER 319 S. 6th St. • 74501 918-426-1104 MIDWEST CITY 101 N. Douglas • 7313015 405-670-1474 MOORE 420 S. Broadway • 73160 405-799-2870 NORMAN 430 W. Main • 73069 405-801-3353 OKLAHOMA CITY 8503 S. Western Ave., Ste. C • 73139 • 405-604-5600 OWASSO 8506 N. 128 E. Ave. • 74055 918-272-4700 PONCA CITY 424 W. Grand Ave. • 74601 580-762-7405 PURCELL 104 S. Green • 73080 405-527-1200 SAND SPRINGS 401 E. Broadway, #B2 • 74063 918-245-8884 SAPULPA 114-B W. Taft Ave. • 74066 918-512-6565 SHAWNEE 1146 N. Harrison Ave. • 74801 405-275-4222 SKIATOOK 518 W. Rogers Blvd. • 74070 918-396-7542 TAHLEQUAH 1409 S. Muskogee Ave • 74464 918-456-5835 TULSA London Square 5920 S. Lewis • 74105 918-748-1230 Woodland Plaza 6808 S. Memorial Dr.. Ste 208 • 74133 • 918-872-7100 East Tulsa 11609 E. 31st St. • 74146 918-949-4080 Fontana 4924 S. Memorial • 74145 918-663-7600 Midtown 4103 E. 31st St. • 74135 918-712-8003 WOODWARD 1915 Oklahoma Ave, Ste. 5 • 73801 • 918-256-7200 3 A Message to our Members Welcome to AAA Oklahoma! I want to personally welcome you to the nation’s largest motoring organization, an organization committed to safeguarding and enhancing your life as a traveler for well over 100 years. As members of AAA Oklahoma, we join more than 53 million motorists across North America who recognize the value and convenience of AAA membership. AAA Oklahoma has been offering Emergency Road Services to the residents of our great state since 1920. We’re proud of our Oklahoma heritage, and we’re proud to continue to provide service for Oklahomans, by Oklahomans. This Membership Handbook is your guide to the wealth of products, benefits and services designed to make your journey through life easier, more accessible, more affordable and safer for you and your family. It is organized in nine sections for easy reference: • Membership Defined • Travel Agency • Member Entitlements • Financial Services • Emergency Road Service • Member Value Services • AAA Premier • Driver Education/Traffic Safety • AAA Insurance Each section describes your membership benefits and tells you how to access services and information. We invite you to become thoroughly acquainted with your membership benefits. We also encourage you to refer to this book often! On countless occasions, you’ll find it’s a valuable reference. Whenever you need further information, just call us toll free at 1-800-AAA-CLUB (1-800-222-2582) or visit our web site at AAA.com. We’re always available. Your membership gives you emergency roadside assistance that covers you wherever you are, whatever car you’re in, 24-hours-a-day, 7-days-a-week along with many significant discounts on everything from lodging, travel and entertainment, retail, dining, to home and auto insurance policies. Very simply, your membership can pay for itself with the savings you’ll enjoy along with the peace of mind that’s made AAA famous. AAA Oklahoma is grateful for your trust and membership. Let us know—always—how we can better serve you. We’re committed to your safety and the quality of all your journeys. Sincerely, Neal K. Krueger President & CEO 4 About Your Membership Your AAA card is issued for your personal use and entitles you to service at any AAA office in the U.S. and Canada. Most services are also available by calling toll free 1-800-AAA-CLUB or online at AAA. com. Your card is your key to emergency road service – whether you’re a driver or passenger in any eligible vehicle. 1. Membership Defined AAA services are for Members only. The AAA membership card covers the individual named on the card. New Memberships, Upgrades and Associate add-ons are in effect immediately with one exception: if a new Member has a pre-existing Emergency Road Service event, then Classic level service will be rendered for that call, regardless or the level joined with a $75 service fee that is not included in the annual Membership fee. If a current Member wishes to upgrade their Membership level to cover a preexisting Emergency Road Service event, the Membership level at the time of the incident governs that call regardless of the level upgrading to. AAA Oklahoma provides three levels of membership: Classic The Classic Membership entitles members to receive all of the member benefits explained on pages 6 through 12. Plus AAA Plus® offers members expanded Emergency Road Service and many other AAA services (see page 9-10 for more details). Each household member associated with the Primary member who has AAA Plus® must also have AAA Plus®. AAA Plus® can be added to your membership for an additional cost. Contact AAA Oklahoma at 1-800-2222582 for rates. Premier AAA Premier® takes membership to the next level. Extended benefits offer more assistance when traveling in the U.S. or abroad. For detailed information refer to the special section beginning on page 12. Each household member associated with the Primary member who has AAA Premier® must also have AAA Premier®. AAA Premier® can be added to your membership at an additional cost. Call AAA at 1-800-222-2582. There are two categories within the AAA Membership − Primary or Associate. Primary Member The Primary Member is the first person in the household to join AAA. Membership includes emergency road service protection and all other AAA services and benefits. Renewal statements, credentials, publications and most mailings are sent to the Primary Member. Associate Member There must be a Primary Member living in the same household to qualify as an Associate Member. A Primary Member can have a maximum of eight Associates on his or her membership. There are no age restrictions. Membership Renewal You will receive a membership dues statement before your annual expiration date, which is always the last day of your join month (ex: you join on January 10th, your Membership will go into effect immediately and expires on January 31st of the following year). Service will continue upon receipt of your renewal dues. Your renewal date will always be the 1st of the next month (in the example above, February 1st). Express Renewal To ensure that your AAA services are never interupted, you are encouraged to enroll in 5 Express Renewal. Using your AAA Member Rewards Visa® for Express Renewal will earn you triple rewards points on the renewal. You can also use any other Visa®, MasterCard®, American Express®, Discover® or Diners Club® card to enroll. Once enrolled, your dues will be automatically charged to your credit card approximately 30 days prior to your renewal date. Call 1-877-222-1206 or visit us online at AAA.com to take advantage of this benefit. Term of Membership It is the policy of AAA Oklahoma to consider a Membership active and in renewal status until sixty (60) days from the date of expiration of the prior Membership term. This is a service to our Members to provide them with continuous coverage for emergency roadside assistance in the event that their payment is forthcoming but not yet received. If service is requested during the renewal term, the Member is required to pay their Membership dues. If renewed, the new term will run one year from the expiration of the prior Membership term. In all cases, the expiration date of the Membership remains the same. Once a Membership passes sixty (60) days after the expiration date, when/if the Membership is renewed a new expiration date will be issued. Gift Membership You can give the peace of mind and yearround savings of AAA to a loved one or friend. AAA is the perfect, considerate gift for a birthday, graduation, Christmas, or any other special occasion. Gift memberships may be purchased by calling toll free at 1-800-AAACLUB, online at AAA.com or at any AAA branch nationwide. The membership arrives with a gift card bearing your name. Note: To protect the membership at large, AAA Oklahoma reserves the right to alter, add, or eliminate present services or dues, and cancel any membership for abuse of services (including use of a membership card by a non-member) at any time without notice. Additional personal identification may be requested when Emergency Road Service or other Club services are requested. 6 2. Membership Entitlements Auto Travel All your travel planning can be accomplished with one toll free call to 1-877-272-2223. Or you may visit your nearest AAA office, or visit us online at AAA.com. Our expert auto travel counselors will make your reservations and even plot your route with AAA’s exclusive TripTik® routings. AAA is committed to helping you make all your travel plans smooth and easy. We publish more than 300 million maps, travel guides, TourBook® guides and other publications to help you get where you’re going and enjoy yourself once you’re there. TripTik® Routings For every motor trip you take, AAA Oklahoma can prepare a personalized TripTik® on handy, loose-leaf pages to guide you to your desination. The booklet shows mile-bymile routing, construction, detours, mileage, highway conditions, points of interest, discount locations and lodging. It’s the handiest travel aid you will ever use. Call us toll free at 1-800-451-7977 to order your TripTik®, or you can create your own personalized TripTik® at AAA.com, with the ability to customize your route and displayed information. TourBook® Guides and Maps AAA’s Tourbooks® help you find where to stay and where to play, with listings of AAA Approved hotels, motels, resorts, campgrounds and restaurants throughout the United States, Canada and Mexico. Wherever you go, AAA TourBooks® allow you to travel “first class” on a budget you can afford. When making reservations or when registering, identify yourself as a AAA Member and present your valid membership card to receive available AAA Member discounts. AAA maintains its own cartographic department that designs and prepares all AAA maps. Our state and regional maps are revised annually. As a AAA Member, you may obtain current maps and TourBooks® free of charge. Recommended Accommodations and Restaurants Leave the guesswork out of choosing your travel accommodations by using the AAA approved accommodations listed in AAA’s exclusive TourBooks®. AAA inspectors perform an in-person evaluation of each lodging location and restaurant listed in the TourBook®. For every approved establishment, there are many more that do not meet our standards. Lodgings and restaurants approved in the TourBooks® are eligible for our Official Appointment Program, which permits the display and advertisement of the ‘AAA Approved’ emblem, so our members can locate them easily. AAA TourBooks® point out restaurants and lodging locations that offer special features such as wheelchair accessible facilities. Spotting maps are provided for over 60 cities and metropolitan areas to help you locate AAA Approved lodging and restaurants. A “points of interest” index makes it easy to look up specific points by category. Campground Guides Americans love camping and AAA will guide you to the best camping sites and campgrounds. Your travel counselor will provide you with AAA’s exclusive Campground Guides. These informative, richly detailed books give you the current information about AAA approved campgrounds, facilities available, charges for rental hookups, and directions to get you there. Home & Away® Magazine Home & Away is a beautifully illustrated publication with features and articles about places to go, things to do, sights to see in Oklahoma and around the world. You’ll discover what’s new at AAA Oklahoma and ® learn great ways to save money through AAA’s Show Your Card & Save® member discount program. Home & Away® is published for Members 6 times per year. Travel and Recreation Accident Insurance Each AAA Oklahoma member is automatically protected by a Travel, Recreation and Pedestrian Accident Insurance policy which is limited coverage against most travel accidents and certain recreational accidents. This coverage increases in value each year for the first four years of your membership at no extra cost. Benefits in the policy are paid directly to the member regardless of any other insurance benefits the member may carry. Please refer to your Certificates of Insurance included in your membership kit for complete details on this policy. An endorsement of this policy called a "Medical Rider" that enhances the benefits of this policy can be added to any Member for an additional charge. Theft Reward and Hit-and-Run Reward AAA Oklahoma will pay up to $1,000 reward for information leading to the arrest and conviction of hit-and-run violators or thieves involving a member’s car. For AAA Plus® and AAA Premier® members, our Theft Reward and Hit-and-Run Reward offers up to $2,000 for this information. Law enforcement officials, the AAA Member, and the AAA Members’ family are ineligible to receive the reward. $100,000 Travel Accident Insurance Let us make your travel arrangements and issue your airline tickets and AAA Oklahoma will include $100,000 Travel Accident Insurance at no additional cost to you. For AAA Plus® and AAA Premier® members, our Travel Accident Insurance covers members with $300,000 insurance protection when traveling on a scheduled common carrier, with tickets purchased at AAA Oklahoma 7 offices (includes the automatic $100,000 coverage). AAA Travel Money In order to meet your changing preferences for the type of “money” you carry while traveling and provide you with more choices, AAA Travel Money offers members a variety of products. American Express Traveler’s Cheques are a secure and convenient way to travel. They are available in single or dual signature cheques, and are fee-free for Members at select AAA branch offices. If you prefer plastic, then the Visa Travel Money® Card is the right option for you. You can make purchases at any merchant that accepts Visa®, and can also withdraw money from your account at any Visa® ATM worldwide. Simply load your desired amount of funds prior to leaving home for your trip abroad. You'll find the same convenience with our American Express GlobalTravel Money Card, which can be used worldwide anywhere American Express is accepted. AAA Foreign Currency Banknotes are the best way to make sure you have local currency in your wallet when you arrive in another country. Members can avoid line hassles, high fees and unfavorable exchange rates typically offered in airports, hotels and foreign banks by purchasing foreign currency before leaving the United States. Local cash on hand comes in handy for taxis, tips, incidentals and other situations in which plastic may not be accepted. Simply order any of the 70 available currencies from AAA.com. Your currency will be shipped directly to you within 5 business days. Upon your return, Members can exchange unused foreign currency through our buy back mailer program. Notary Public Service Notary Service is available to Members at 8 most AAA Oklahoma offfices for free. This is another helpful membership feature to save you time and money. Check Cashing Service When you are traveling in the U.S. outside your AAA club territory and an emergency situation arises because your cash in hand is depleted, you may cash your personal check for up to $100 at the nearest AAA office. Trip Continuance Service Your “Trip Continuance” benefit may be used if the motor vehicle used as the primary mode of transportation on your trip is disabled as the result of a collision (not mechanical failure) occurring 50 or more miles from home. You are entitled to one of the following two options, not both: (a) Rental car or taxi, as well as reasonable local meals and lodging, all in the local vicinity where your vehicle is being repaired; or (b) Transportation to your destination or back home by rental car (drop off charges, fuel and insurance charges not included) or by commercial transportation (airplane, bus or train). Reimbursement is limited to unexpected expenses incurred within 72 hours from the time of the collision. Under this benefit, AAA Oklahoma will pay up to $500 per collision toward the chosen coverage option listed above. There is a $1,000 maximum when more than one AAA Member of the same family is involved in a common collision. For AAA Plus® members, the maximum increases to $2,000 when more than one Member of the same family is involved in a common collision. You must file a written police report and obtain itemized bills and receipts for your expenses. When you return home, contact AAA Oklahoma for a claim form. Your claim for reimbursement must be filed within 90 days from the date of the mishap. Approved claims will be paid by check directly to the Member. AAA Premier® provides extended trip interruption benefits. See page 14 for complete details. $200 Stolen Car Transportation Reimbursement If your vehicle or the vehicle you are a passenger in is stolen while you are 50 miles or more from your home, AAA will reimburse you up to $200 per occurrence for commercial transportation expense to return home or continue to your destination. Drop-off, fuel and insurance charges on car rental are not included. The expense must be incurred within 72 hours of the time theft is reported to police. To obtain the reimbursement, you must furnish AAA Oklahoma an original commerical transportation expense receipt, a copy of the original police report, and complete the reimbursement claim form furnished by AAA. AAA Premier® provides extended Stolen Car benefits; see page 15 for complete details. $1,000 Guaranteed Arrest Bond Certificate In most states, when you are involved in a minor traffic violation, you may surrender your AAA membership card in lieu of going to jail or posting a cash bond up to $1,000. After surrendering your card, notify AAA Oklahoma as soon as possible. If you cannot appear in court at the appointed time, arrangements should be made with the court before that appointed time. If you forfeit your bond, AAA Oklahoma will actually pay for the bond forfeiture and then bill you for the exact amount that appears on the court notice. After you have reimbursed AAA Oklahoma, your card will be returned to you. There is no charge for this service. $5,000 Bail Bond Protection As a AAA Member, you have additional bail bond protection up to $5,000 for traffic violations only. To obtain a bail bond in excess of $1,000, it is necessary that you contact the nearest AAA office. If you are unable to procure bail by this method, call AAA at 1-800-AAA-CLUB (1-800-222-2582). Neither bond pays your fine. It is intended to spare you the discomfort of being in jail. You must repay the bond if it is forfeited or used to pay any fine. Local laws may vary slightly regarding the offenses for which the AAA bonds may be accepted. If you encounter any difficulties, immediately contact your nearest AAA Club. Legal Fees Reimursement Service Traffic courts are generally informal. You usually have ample opportunity to tell your story. But if you feel the charge is unfair or improper and wish to contest it in court, you may want an attorney to represent you. AAA Oklahoma will reimburse you up to $500 for legal fees in your defense for moving violations. Please remember: neither bonding service nor legal fees reimbursement service applies for charges of driving while under the influence of intoxicating liquors, drugs, or narcotics, failure to appear on prior traffic violations or driving on a suspended or revoked driver’s license, hit-and-run, failure to present evidence of insurance, illegal use or falsification of license or registration, attempt to elude or eluding a police officer, engaging in a felony, or while driving a vehicle used for commercial puposes. 3. Emergency Road Service With a network of over 30,000 independently contracted emergency service vehicles across the United States and Canada, you’ll feel better knowing AAA is there to help 9 you when you need emergency roadside assistance. You can call for service whether you’re the driver or passenger of your own car, a friend’s car or a rental. For Emergency Road Service (ERS) anywhere in the U.S. call 1-800-AAA-HELP (1-800222-4357). ERS is available 24 hours a day, 365 days a year, throughout the United States. AAA will assist you in an emergency whenever the vehicle you are driving or riding in becomes disabled. Your coverage includes all emergency and towing services listed in the handbook. To assure faster service when you call for Emergency Road Service, please be prepared with the following information: • Membership number • Vehicle year, make, model and color • Location of vehicle (street address if available) • Nature of trouble (flat tire, in ditch, etc.) • Phone number where you can be reached Eligible Vehicles Service applies to all properly licensed four-wheeled motor driven vehicles of the pleasure or recreational type (automobiles, vans, sport utility vehicles and pick-up trucks), if these services can be safely delivered with ordinary automobile servicing equipment including wheel lift devices, car carriers (flatbed), and dolly wheels. Commercial vehicles and rented passenger vehicles are also eligible for services with the exception of limousines. Loaded or altered vehicles may not be covered. Service will not be provided to a vehicle that is abandoned, non-licensed, to be traded, sold or salvaged. AAA Plus® and AAA Premier® extends your Classic coverage to include motor homes, recreational vehicles, motorcycles and unloaded one ton dual-wheel pick-up trucks. In instances when your vehicle becomes disabled while towing a light duty or boat trailer, service will be provided for the trailer if 10 it can be towed in tandem with the vehicle. You may be required to pay for trailer towing. Please note: arrangements will be made to tow campers and travel trailers when the vehicle pulling them becomes disabled. Emergency Services The following emergency services will be provided to enable you to drive the vehicle you are traveling in. If these attempts are unsuccessful after a reasonable effort by the service provider, the towing provision will apply. 1. Mechanical Adjustments: Minor adjustments will be made in an attempt to enable your vehicle to operate safely under its own power. 2. Battery Boost: A battery boost will be provided in an attempt to start your vehicle. 3. Flat Tire: If your vehicle’s spare tire is inflated and serviceable, it will be installed to replace a flat tire. If no inflated spare is available, the vehicle will be towed in accordance with the towing provision. 4. Gasoline Delivery: A limited supply of gasoline will be delivered to your disabled vehicle to enable you to reach the nearest open service station. Specific brands or octane ratings cannot be promised. You will be charged current pump price for the gasoline. Please Note: Due to additional services needed, diesel powered vehicles will be towed. AAA Plus® and AAA Premier®: extends your Classic coverage to include delivery of a limited supply of gasoline at no cost to the Member to the scene of disablement that will enable the vehicle to reach the nearest gasoline supply. 5. Lockout Service: If your keys are locked inside the vehicle, service will be sent to gain entrance. If the vehicle ignition key is lost, broken or the service provider cannot gain entry, AAA Oklahoma shall provide a locksmith service up to $50 or reimbursement of a commercial locksmith service up to $50. If necessary, AAA Oklahoma will provide tow service in accordance with the towing provision. AAA Plus® and AAA Premier®: extends your Classic coverage to provide locksmith service up to $100 or reimbursement up to $100 in parts and labor. Coverage increases to $150 for Premier Members. 6. Extricating/Winching: Your vehicle will be extricated and/or winched when it can be safely reached from a normally traveled or established road or thoroughfare. If special equipment, additional manpower or vehicles are required, the associated costs may be at your expense. AAA Plus® and AAA Premier®: extends your Classic coverage to provide, if necessary, a second service vehicle and personnel for one hour. 7. Towing Services: When your vehicle cannot be safely driven after attempting any of the listed emergency services, your vehicle will be towed to the ERS facility rendering the service if the repairs can be made there or a maximum of five miles. Additional mileage is to be paid by you at the time of service. In instances when your vehicle becomes disabled while pulling a trailer, you may be required to pay for trailer towing. Please Note: For trailer coverage see AAA Plus® coverage under eligible vehicles section. AAA Plus®: extends all four Classic level coverage calls to include up to 100 miles of towing per breakdown, to a destination of your choice. AAA Premier®: extends one of the five service calls per membership year to include up to 200 miles of towing to the destination of your choice. The remaining 4 service calls are eligible for up to 100 miles of towing each. Scope of Service Under your membership, Emergency Road Service will be provided without charge from the nearest available AAA contract facility. Your service call will include a trip to the disabled vehicle and a reasonable amount of time at the scene to make your vehicle operable. We select Emergency Road Service facilities for their ability to handle service calls, but we cannot guarantee that these facilities will always have the parts and equipment to make repairs. When your vehicle cannot be made operable upon providing the services listed in this AAA Membership Handbook, AAA Oklahoma will assist you in finding the nearest open place of repair. If a repair facility cannot be located, AAA Oklahoma will assist you in obtaining lodging or alternative transportation at your expense. Charges for services that exceed the benefits listed will be at the prevailing hourly or mileage rate of the region where service is provided. For your protection, service cannot be provided to an unattended vehicle. In extenuating circumstances, an exception may be made if prior arrangements have been made with AAA Oklahoma. During severe weather conditions, civil disturbances or national emergencies, service may be temporarily suspended. Please Note: In most areas Emergency Road Service facilities are independent businesses. Their employees are not employees of AAA Oklahoma or its affiliates. Responsibility for loss, damage or unsatisfactory workmanship remains with the ERS facility providing the service. Alternate Service If you have followed the procedures to obtain Emergency Road Service and AAA service is not available, you may obtain your own service, pay for it, and submit the original receipt to AAA Oklahoma within 60 days for 11 reimbursement. Reimbursement will be based on the prevailed commercial rate for the region where the vehicle was disabled. In instances when AAA contractor access is legally restricted (toll roads, limited access highways), reimbursement will be provided. At a minimum, AAA Oklahoma will reimburse Members the AAA Oklahoma contract network rate when AAA service was available but not requested. Excessive Use In fairness to all members, Emergency Road Service is not to be used as a substitute for proper vehicle maintenance. The Club will not provide unlimited service calls and you can be non-renewed or canceled for excessive use of services. Maximum Service Call Benefit Each Classic and Plus member will be allowed four service calls per Membership year. Premier Members will be allowed five service calls per Membership year. Enrollment in Express Renewal adds an additional call per Membership year. Emergency Repair Check Acceptance Your personal check for up to $250 will be accepted by any independent contract facility providing emergency service or repairs for AAA Members. A valid membership card must be presented at the time of payment. The name on the check must match the Member’s name. Approved Auto Repair AAA takes the scare out of auto repair by investigating which auto service providers in Oklahoma you can trust. Then we stand behind you in your dealings with these shops if you should have a problem. Whether you choose to visit an Approved Auto Repair (AAR) facility for routine work, or ask to be towed to one when your car breaks 12 down, we guarantee you will be treated right. AAA Members receive written estimates, limited repair warranties of 12 months or 12,000 miles, replaced parts returned and the secure knowledge that AAA will resolve any dispute between you and an AAR facility. 4. AAA Premier® AAA Premier® Members have access to AAA’s enhanced package of value-added Member benefits. As you know, from Show Your Card & Save® discounts to Emergency Road Service, all of your AAA Oklahoma Membership benefits can save you time and money – and give you added peace of mind whether you are at home or on the road. You are eligible to receive AAA Premier® benefits immediately, with the exception of having a pre-existing Emergency Road Service event. AAA Premier® benefits, dues, fees and services are subject to change without notice. Emergency Road Service As detailed earlier, Emergency Road Service can help you with a flat tire, a dead battery, a vehicle lockout, emergency fuel delivery, extrication/winching or a tow. Each AAA Oklahoma Premier Member is entitled to up to five Roadside Assistance calls per membership year.* And, with AAA Premier® each member can be towed up to 200 driving miles from the point of breakdown, as one of the five allowable service calls per membership year, and up to 100 driving miles from the point of breakdown on the remaining allowable service calls.** We’ll even deliver a sufficient amount of fuel at no cost to you, if available, to enable you to reach the nearest service station. Please note: due to additional services needed, diesel powered vehicles willl be towed. contact AAA Oklahoma at 1-800-222-2587 and request a claim form. If the service provider cannot get you into your car when your keys are locked inside the passenger compartment, we will arrange for assistance from a locksmith at our expense, up to $150. If the services of a locksmith are required for an automotive emergency other than a lockout, you’re covered up to $150 per call. Following an accident or breakdown, we’ll help you contact family members, locate restaurants, find hotel accommodations or make other transportation arrangements. Call 1-877-252-4281 for assistance. *Some conditions apply. Additional calls are subject to service charge. Service may be provided by independent businesses. **AAA Premier® Emergency Road Service is subject to the conditions in this Membership Handbook. AAA Emergency Road Service may not be used for commercial purposes or as a substitute for regular maintenance necessary to keep a vehicle in good operating condition. AAA Oklahoma reserves the right to terminate or non-renew AAA Premier® service in the event of the aforementioned. AAA Premier® 200 mile towing may be subject to delay. One-Day Complimentary Rental Car (in conjunction with a tow by AAA) If your vehicle is towed in Oklahoma through AAA and you are stranded without transportation, just ask us for help! AAA will reimburse you for one days' car rental when you arrange to get an additional days' rental (Drop off charges, fuel and insurance charges not included). With AAA Premier®, each member is entitled to this benefit one time per membership year, when the tow is one of the five allowable service calls. Road Service must be arranged through AAA Oklahoma. The Premier® member has up to 48 hours from the time of the tow to call and request the car rental. Call toll free 1-877-252-4281 to make arrangements. To receive reimbursement Ride Assist and Accident Assist** Route Support** If you should get lost on the road within the United States, call us for directions. Call 1-877252-4281. Home Lockout Locked out of your home? Call AAA Oklahoma! As a AAA Premier® Member, if you become locked out of your primary residence, you can receive up to $100 in locksmith services to pick or drill the lock to gain access to your home from the outside. Home Lockout service is reserved for a AAA Premier® Members' Primary Residence only and excludes all other buildings or locked areas. The service provides up to $100 for the cost of re-keying, changing locks or making a new key only when the lock must be drilled to gain entry to the home or if the keys are lost or stolen. Any charges in excess of $100, as well as charges associated with any other residential locksmith services, are at the expense of the AAA Premier® Member. Home Lockout service is limited to one usage per AAA Premier® Membership household per year. Home Lockout service is not transferable to any other person. The AAA Premier® Member must be present at the time of service. Identification and proof of residence is required. In the case of rental property, approval of the property owner may be required. Service is subject to provider availability, and if AAA Oklahoma cannot provide service, the Member will be referred to a commercial locksmith and will be reimbursed for covered service up to $100. Locksmith arrival time is based upon locksmith 13 availability. Travel Services Airline, Rail, Car Rental and Hotel Reservations As a AAA Premier® Member, you can take advantage of waived airline and rail ticket service fees. You’ll enjoy special Member rates at select hotels around the country and across the globe. For airline, rail or rental car reservations, call or visit your local AAA branch. In addition, AAA can make your Amtrak reservations, plus provide a 10% member discount. members can also purchase Eurail and Britrail passes. Free International Travel Books and Maps For international trips, AAA will provide AAA international maps at no cost to AAA Premier® Members, as well as Europe, Mexico and Caribbean TourBooks®. Emergency Travel Assistance* Toll free within the U.S. and Canada: 1-877-252-4281 Outside the U.S. call collect: 1-804-281-6710 Services are available only during Covered Travel. As a AAA Premier® Member, you can rest easy every time you are traveling domestically or internationally. If you have an emergency while traveling 100 miles or more from your primary residence―in the United States or internationally―you may call for Emergency Travel Assistance 24 hours a day, 365 days a year. This service provides access to such things as: • Medical referrals • Lost ticket and Baggage Assistance • Emergency Airline and Hotel Reservation • Legal referrals • Money transfers 14 The AAA Premier® Membership includes access to emergency assistance services which are service benefits, not financial benefits. Any costs associated with services are paid by the member. Concierge Services* Toll free within the U.S. and Canada: 1-877-252-4281 Outside the U.S. call collect: 1-804-281-6710 Services are available only during Covered Travel. As a AAA Premier® Member, you have instant access to a host of travel services when traveling domestically or internationally. By calling the toll-free AAA Premier® Services telephone number, you can obtain information such as: • Restaurant and spa recommendations and services • Event tickets • Tour information • Gift basket and floral delivery • Business services • Golf tee times and reservations (subject to availability) • and more The AAA Premier® Membership includes access to Concierge Services which are service benefits, not financial benefits. Any costs associated with services are paid by the Member. *AGA Service Company is the administrator for this plan. Trip Interruption/Vehicle Return Trip Interruption & Vehicle Return Group Insurance Benefits* AAA Premier® Trip Interruption and Vehicle Return benefits provide Members added peace of mind while on trips of 100 driving miles or more from home. Benefits include: • If your trip is delayed due to an Accident, mechanical breakdown, car theft, unexpected IIlness or Injury, or severe weather, you can be reimbursed up to $1500 for covered out-of-pocket expenses, including meals and Accommodations, AND/OR for Substitute Transportation to continue your trip. • And you can be reimbursed up to $500 to help you get your car back home if an unexpected Illness or Injury prevents you from completing your trip. Trip Interruption & Vehicle Return Group Insurance Benefits Provisions AAA Oklahoma’s AAA Premier® Trip Interruption and Vehicle Return group insurance benefits Assistance Services are provided to all AAA Premier® Members as long as the Master Policy with BCS Insurance Company remains in force. These benefits are subject to the following conditions and exclusions: Trip Interruption Coverage* What is Covered Covered Persons on Covered Travel are reimbursed up to $1500 per trip for out-of-pocket expense for the cost of reasonable additional Accommodations and meal expenses and/or the cost of Substitute Transportation to continue the trip, incurred as a result of overnight covered trip delay. Only expenses for the first 96 hours from the initial delay are eligible for coverage. The coverage only extends to Covered Travel in the United States and Canada. The covered reasons for trip delay are: 1. Vehicle disablement due to mechanical failure (excluding tire trouble) or an accident that renders the vehicle inoperable at least overnight 2. Theft of a Vehicle 3. Unexpected Illness or Injury requiring the Covered Person to receive treatment by a Physician who advises delay of the trip 4. Natural disasters; or 5. Severe storms or unusual weather phenomena validated by National Weather Service records What is NOT Covered Benefits are not payable for travel which does not meet the definition of Covered Travel, and for any loss, Injury, Illness, delays and/or expenses due to: 1. War (whether declared or undeclared), acts of war, military duty, or hostilities of any kind (for example, invasion, rebellion, riots, or insurrections) 2. Tire trouble 3. Intentionally self-inflicted harm, including suicide 4. Normal pregnancy or childbirth 5. Mental or nervous health disorders 6. Alcohol or substance abuse, or related illnesses 7. An Accident occurring when the Vehicle is being driven by an unlicensed driver or a driver who is not a Covered Person 8. Personal property which is damaged or destroyed 9. Any liability for injuries or property damage 10. The commission or attempted commission of an illegal act 11. The cost of repairs to the Vehicle 12. Cost of fuel expenses 13. Air and/or sea travel 14. Carrier-caused delays 15. Participation in professional athletic events or motor competition (including training) 16. The cost of meals, Accommodations and Substitute Transportation resulting from delays caused by routine maintenance or minor repairs to the Vehicle In cases where the Covered Person rents a Vehicle for Covered Travel and the Vehicle is disabled or stolen, the Covered Person must make immediate contact with the rental company after the disablement or theft occurs to arrange replacement of the Vehicle. If such contact is not attempted, the Covered Person will not be reimbursed for any expenses incurred as a result of the delay. Rental car expenses incurred by the Covered 15 Person to continue the trip will be reimbursed only if the Covered Person rents a vehicle of comparable or lesser class. Rental of expensive or exotic automobiles are excluded. Examples of such automobiles include AstonMartin, Bentley, Bricklin, Daimler, Excalibur, Ferrari, Jensen, Lamborghini, Lotus, Maserati and Rolls-Royce. Substitute Transportation expenses common carrier transportation will reimbursed for economy fare only. on be Trip Interruption coverage is in excess of other insurance or indemnity covering the benefits offered under this program. Expenses after 96 hours from the initial delay are not covered. Vehicle Return Coverage* What is Covered Covered Persons on Covered Travel are reimbursed up to $500 for transportation of the Vehicle back to the Covered Person’s Primary Residence when an unexpected Illness or Injury prevents completion of the Covered Travel. The Vehicle must be operable. Transportation must be performed by an accredited professional transport company. What is NOT Covered In addition to the exclusions listed under Trip Interruption Coverage, Vehicle Return benefits will not be payable if the Vehicle is a rental vehicle or a Vehicle with an original lease term of less than one year OR if the transportation of the Vehicle could have been performed by a Covered Person or by a travelling companion or a Covered Person. Vehicle Return Coverage is in excess of other insurance or indemnity covering the losses covered under this program. Expenses after 96 hours form the initial delay are not covered. General Program Provisions This guide to benefits is not a policy or 16 contract of insurance, but is your most complete source of information. Please be sure to keep it in a safe place. All information in this document is subject to the terms and conditions of the Master Policy, a copy of which is in the possession of AAA Oklahoma. The terms and conditions of the Master Policy agree with the terms outlined in this guide to coverage. However, features and benefits are subject to change without notice. The Covered Person agrees to use diligence in doing all things reasonably prudent to avoid or diminish any loss. We will not unreasonably apply this provision to avoid claims hereunder. How to File a Claim Please gather the information below if you have a covered loss during your Covered Travel as it will be requested when you file a claim upon returning home. All claims must be reported to Us within 60 days from the date or loss or as soon after that date as is reasonably possible. Once you report a claim, the Service Associate will set up a claim file for you and send you a claim form. You must send written proof of loss, including any required information necessary to support the claim, to Us within 90 days from the date of loss, or as soon after that date as reasonably possible, and in no event, except in the absence of legal capacity, later than one year from the time proof is otherwise required. General Documentaion: 1. Receipts and itemized bills for all expenses (such as itemized food and lodging receipts) 2. Evidence of accident/theft (i.e. official police report) 3. Copy of payment for automobile repairs 4. Rental car receipts 5. Common Carrier receipts 6. Copy of invoice from accredited professional transport company (Vehicle Return Benefit) If you have a question or need a claim form Please contact AGA Service Company at 1-877-252-4281 as soon as possible, and have the following information ready: 1. Your name and group identification number 001003050 2. Your location and local telephone number 3. Whether you want to have the claim form mailed, emailed or faxed to you The Allianz Service Associate will confirm your request and provide you with assistance. Definitions “AAA Premier® Member” means a AAA Oklahoma AAA Premier® Member, AAA Premier® adult associate or AAA Premier® dependent associate in good standing. “Accident” means an unexpected, unintended, unforeseeable event causing Injury or property damage. “Accommodations” means temporary lodging in an establishment licensed to provide temporary lodging to paying guests. “Covered Person” means a AAA Premier® Member whose primary residence is in the United States and his/her immediate family members traveling in the same Vehicle during the Covered Travel. “Covered Travel” means a planned leisure automobile trip in the Covered Person’s Vehicle which has taken the Covered Person at least one hundred (100) driving miles from his or her Primary Residence when the incident occurs; which was intended to include at least one overnight stay within the United States or Canada; and which does not exceed, and was not planned to exceed, forty-five (45) consecutive days. Please note: the Covered Person must be at least 100 driving miles from the AAA Premier® Members’ Primary Residence when the incident occurs in order to be eligible for the benefits. “Family Member” means your spouse; parent; child(ren); including children who are or are in the process of becoming adopted; sibling; grandparent or grandchild(ren); step-parent; step-child; or step-sibling; in-laws (parent, son, daughter, brother or sister); aunt; uncle; niece; or nephew. “Illness” means a sickness, infirmity or disease that causes a loss that begins during Covered Travel. “Immediate Family Member” means the AAA Premier® Members’ spouse and/or unmarried dependent children age 21 or under, including stepchildren and legally adopted children. A grandparent travelling with his or her grandchild who is a AAA Premier® dependent associate is also considered an Immediate Family Member. “Injury” means bodily Injury caused by an Accident, directly and independently of all other causes and sustained during Covered Travel. Benefits for Injury will not be paid for any loss caused by sickness or other bodily diseases or infirmity. “Physician” means a person who is licensed and legally entitled to practice medicine and who is not a Covered Person or an Immediate Family Member or, or related to, a Covered Person. “Primary Residence” means the AAA Premier® Member billing address which is recognized by AAA Oklahoma, and which must be in the United States. “Substitute Transportation” means any form of common carrier transportation (i.e., licensed for the transportation of fare-paying passengers, with the exclusion of taxis and limousines)and/or a rental car of equal or lesser vehicle class to the Vehicle. Expensive or exotic automobiles are excluded under this definition. “Vehicle” means any two-axle properly licensed motor vehicle designated for private 17 use for travel on paved public roads in which the Covered Person is either driving or riding as a passenger. Moving vans are excluded. “We, Us, or Our” refers to BCS Insurance Company and its agents. *Insurance coverage is underwritten by BCS Insurance Company under a Form No. 50.233B. AGA Service Company is the licensed producer for this plan. 5. Insurance AAA Insurance Agency Bring the security of AAA home with our complete line of insurance products. AAA Insurance offers exceptional service, competitive rates and g e n e r o u s discounts. Insure you car and home through AAA Insurance and receive up to a 30 percent discount on your home policy. For a free analysis and proposal, call 1-800-786-8322 or contact a AAA Insurance agent at a branch near you. You may also request insurance quotes online at AAA. com/insurance. Homeowners For homeowners, mobile home owners and condominium owners, AAA Insurance offers a complete policy providing coverage for your dwelling, personal effects and liability. An additional discount is available when you insure your automobiles and owneroccupied home with AAA Insurance. Long Term Care LTC insurance provides coverage for a variety of services and supports to meet health or personal care needs over an extended period of time. Most long-term care is nonskilled personal care assistance, such as helping to perform everyday activities of daily living. For more information call 877-5501222 or visit us online at AAA.com/insurance. Life and Annuities Competitively priced life insurance programs are available through AAA. We offer term, whole and universal life, as well as annuity products. Recreational Vehicle AAA Insurance provides coverage for all types of recreational vehicles, including boats, jet skis, motorcycles, motor homes and travel trailers. This insurance is available from companies specializing in recreational vehicle coverage. The following coverages are available for your convenience: Automobile, Homeowners, Life, Tenants, Condominiums, Personal Articles, Floaters, Personal Liability Umbrellas, Mobile Home, Motor Home, Flood, Boats, Major Medical, Long-Term Care, Disability Income and Home Warranty. Accident Coverage Automobile 6. Travel Agency AAA Insurance provides complete auto insurance service and protection for qualified AAA Members. Special discounted rates have been designed exclusively for AAA Members. 18 Several excellent accident policies are available for accidental death and injuries at very reasonable group rates. These insurance policies are offered to AAA Members by direct mail. For more information, call 1-800684-4222. AAA Travel Agency AAA operates over 1,000 fully licensed travel agencies in the United States and Canada. We are the world’s largest leisure travel agency. Our expert counselors have traveled the globe and can provide valuable guidance to make your trip worry free. Agents are ready to assist you when you call toll free 1-877-272-2223. or around the world, our group travel department will assist you in the entire process. Please call toll free 1-877-272-2223 to begin planning your next trip. Cruises, Tours and Rail Tickets Take the worry out of travelling. Let AAA reserve your hotel or motel for you. Our preferred partners save you 10 to 20 percent. Stop by your nearest AAA Travel branch, visit our website at AAA.com/travel, or call toll free 1-877-272-2223 for reservations. AAA Travel Agencies handle arrangements for escorted or independent cruises and tours all over the world. Cruising has become one of the most popular vacation choices, and tours are a great way to see the world. We’ll find the cruise ship or tour best suited to fit your dreams and budget— from a threeday cruise to the Bahamas to a three-week tour of Europe. AAA Travel offers you exclusive savings and value-added benefits with several cruise and tour companies. And if you love trains, whether here in the U.S. or abroad, we’ve got you covered. Purchase rail passes before you go and save yourself time and money. Web Travelers Everything you love about AAA Travel is now also available online at AAA.com. Whether you just want to do some pre-trip research or actually book your trip online, AAA.com is the site to visit. With an online booking, you’ll receive member discounts automatically for hotel and motel accommodations, car rentals, and attraction tickets. After you create an online user account, the system will recognize your preferences and you’ll be greeted personally every time you make reservations. The best part is knowing you can always call AAA for any questions about your online bookings, unlike some other travel websites. Incentive and Group Travel Are you in charge of incentive and business travel for your company and don’t know where to start? Or perhaps your church, school, club or association would like to arrange a trip. Turn to AAA Travel! Whether you’re planning a trip around the country Lodging Discounts Airline Tickets We represent most major airlines, so you are assured of an unbiased selection of flights. With today’s complexity of airline schedules, maze of fares, seating classifications and departure times, we offer the AAA advantage. Purchase airline tickets online at AAA.com/travel, stop by the nearest AAA Travel branch or call toll free 1-877-272-2223. AAA Premier® members receive fee-free airline bookings. International Driving Permits AAA can issue official International Driving Permits. Call, write, or stop by your local full-service AAA branch to obtain your application. International Driving Permit applications are also available online at AAA.com. Passport Photos To make your overseas planning even easier, for a small fee we’ll even snap your passport photos at your local full-service AAA branch. Special Foreign Travel Guides and Maps Need overseas maps and travel tips? We’ve got that covered too. AAA foreign travel guides and maps of Europe and the Caribbean make your travels a lot easier, with details unknown to even experienced tour guides. Whether you are using your 19 own car, renting a car, or relying on public transportation, our travel guides and maps show you the way to go. Take advantage of these valuable publications at membersonly prices. AAA Premier® member receive international travel guides and maps free. Travel Insurance Before your departure, you may select any of the following optional insurance coverages: • Temporary life and health • Trip cancellation • Baggage and personal effects Call 1-877-272-2223 for more information on specific coverages. Hertz Car Rental Whenever you rent a car for business or pleasure, you’ll receive special membersonly discount rates worldwide from Hertz®. To make reservations in the United States, Canada or overseas, call your local AAA branch. Or, after regular business hours, call the Hertz® toll free number at 1-800-654-3080 or make your reservation online at AAA.com. Be sure to give them your AAA Hertz® group discount number: CDP#00176. 7. Financial Services AAA Financial Services AAA now offers a full range of financial services products. You’ll access a variety of benefits and services that AAA offers only to Members. AAA Credit Cards AAA Members can enjoy the safety, security and peace of mind with a credit card that goes the extra mile. The AAA Member Rewards Visa® offers rewards points for everything you buy with the card, including triple points for all qualifying AAA purchases, including membership renewal, travel purchases, 20 and even insurance premium payments. Cardholders also earn double rewards points for all gas, grocery and pharmacy purchases; plus you earn one reward point per dollar spent anywhere else. Rewards points can be redeemed for cash, gift cards, AAA branch vouchers, travel certificates, electronics and much more. With no annual fee, the AAA Member Rewards Visa® is perfect for every AAA Member. Members can apply for the AAA Member Rewards Visa® via: • Online at AAA.com/memberrewards • By phone 1-866-665-3581 • Visit a local AAA branch to apply with a AAA Associate • Mail in a Take-One application, available at all full-service AAA branches Deposit Program Members save more with the AAA Deposit Program. Special benefits include: • Preferred Member Rates on 12, 24 and 60 month CDs that have consistently beaten the national bank average. • No minimum required to open a CD, IRA CD or Money Market account (Money Market Accounts require a minimum balance of $1,500 after 60 days). • Online Savings Account where you can fund your account electronically from any existing checking or savings account ($500 minimum deposit is required to open). • Quick account set-up by phone, mail or online • Easy and secure access to your account information via AAA.com/Deposits. Discover the AAA difference in high-yield savings accounts. Call 1-888-728-3230 or go online to AAA.com/Deposits for more information. 8. Member Value Services Show Your Card & Save® AAA Members enjoy significant benefits and savings at thousands of lodging locations, attractions, restaurants, retail locations, and online merchants throughout the United States and Canada – just by presenting their AAA Membership card. To find out about all the participants offering exclusive discounts to AAA Members visit AAA.com/discounts. Discount updates are also available in Home & Away magazine and in handouts available at your local AAA branch. Here are just a few ways that you can count on everyday savings with AAA (partners and discounts are subject to change without notice): Travel Members get exclusive discounts with partners such as Hertz®, Amtrak and Grayline. Shopping Save significantly on everyday items at New York & Company, Payless Shoesource, NAPA Auto Parts, Lenscrafters and more. Prescriptions With the AAA Prescription Savings Program, AAA Members save an average of 24% on prescriptions at their local pharmacy. AAA Prescription Savings can save you money on medications not covered by your insurance company, as well as save money for Medicare Part D seniors who are still in their deductible period or the Medicare coverage gap, or Donut Hole as it is commonly called. Just present your Triple A Prescription Savings card to your pharmacist for immediate savings. Most members now have the Prescription Savings information built into their membership card. Just check the back of your card for the Prescription Savings information. Your Triple A Prescription Savings card is accepted at nearly 60,000 pharmacies nationwide. Dining Get more for your money at over 2,500 restaurants across the United States and Canada. Save an average of 10% or more on food and non-alcoholic beverages when you show your AAA Membership card at places like Hard Rock Cafe, TGI Fridays, Landry’s Restaurants and more. To find offers in your hometown, visit AAA.com/discounts. Lodging Travel with confidence knowing you are saving money at AAA preferred hotels such as Best Western, Marriott, Hilton, Hyatt and Starwood Hotels. Attractions Get an unbeatable combination of fun and world class savings with AAA at destinations and entertainment such as Disney Theme Parks, Six Flags, Universal Theme Parks, Frontier City, Worlds of Fun, AMC Theaters and the Oklahoma Aquarium. Many attractions in the U.S. will offer you discounted admission; these attractions are listed in all AAA TourBooks®. Some attraction tickets are available at full service AAA branches for even greater savings, so be sure to stop by or call your neighborhood branch before you hit the road for a great vacation. Tickets for select venues can even be ordered online and shipped to your home. Visit AAA.com/discounts for a complete list of all locations in your area. Online Merchants Internet shopping with AAA offers you a wealth of exclusive discounts at merchants such as Target.com, Kohls.com, FTD.com, 1800Flowers.com, and many, many more. Please note that some discounts are not available at retail locations, and are only valid online. 21 Services AAA Members can take advantage of tremendous discounts on services as well. Members save on Sprint Wireless Services, DIRECTV satellite television, Atlas Van Lines and P.O.D.S storage solutions. AAA Auto Buying To provide members with online assistance in researching and purchasing a new or used car, AAA offers AAA Auto Buying. Through AAA Auto Buying, Members can research vehicles across the state by make, model and style. Members can compare pricing for vehicles using AAA TrueCar, which provides a history of the price paid for the vehicle you are looking for in your area, dealer MSRP, and trade-in value. Then a Member can find that vehicle at a dealer nearby and take advantage of exclusive AAA Member pricing to purchase that vehicle. To take advantage of AAA Auto Buying, just visit AAA.com.autobuying. CarFax Vehicle History Reports One in every 10 used cars has a hidden problem. A CarFax Vehicle History Report is your best protection against buying a used car with costly, hidden problems. AAA Members can get special Members-only pricing on CarFax Vehicle History Reports. Just visit AAA.com/automotive to order. 9. Education & Safety Working for Safer Roads AAA Oklahoma has a long-standing commitment to represent travelers in the Oklahoma Legislature and in the U.S. Congress. We fight to secure adequate funding for roads and bridges and our efforts to promote traffic safety are legendary – in the schools, with civic organizations and through local governments. Crash Prevention Course Thousands of Oklahomans have taken advantage of AAA Oklahoma’s Motor 22 Vehicle Crash Prevention Course to brush up on basic motoring skills and to save money on auto insurance premiums. AAA’s course is a classroom program, typically given on a Saturday. To sign up, call (918) 748-1071 or visit AAA.com and click on ‘AAA News & Safety.’ Parent-Taught Driver Education AAA’s “at home” teen driver education course is certified by the Oklahoma Department of Public Safety and will qualify your child for an automobile “driver’s ed” insurance discount. Called “Take the Wheel,” this AAA Oklahoma program supplies you with everything you need to teach your teen how to drive. All “inclass” and “in-car” materials are included, along with full instructions and support system. We even supply a passenger-side rear-view mirror. The low-cost program is available in three ways: • in person at all full service AAA branches and most Insurance/Membership branches • by calling (918) 748-1071 or (800) 222-2582 • online at www.AAATaketheWheel.com School Safety Patrol In 1920, AAA originated the national School Safety Patrol program. Today, a half-milllion elementary school students serve as patrollers across the country. AAA Oklahoma provides this program free to schools as a community service. Fuel Prices & Online Tools While you’re on AAA.com, click on Fuel News & Tools under the AAA News & Safety section. Need to know what the latest fuel prices are around the country? Log on to AAA’s Fuel Price Finder, select the service station location you want and the tool will tell you how much it is per gallon. Going on vacation and need to know how much it’s going to cost to fill your tank? Look to AAA’s Fuel Cost Calculator. It’ll estimate your fuel costs, no matter where you are traveling, based on today’s prices and your particular vehicle’s fuel economy. Log on to AAA’s Fuel Cost Calculator. • AAA News Releases – all current and archived news releases can be found on a wide range of traffic safety, travel and autorelated topics. Plus, the Fuel Gauge Report will give you today’s average gasoline and diesel prices city-by-city and state-by-state. More News & Safety at AAA.com While visiting AAA.com, click on the AAA News & Safety section for news about: • Drive Sharp – a low-cost software program that is clinically proven to help drivers see more, react faster and cut their crash risk by up to 50%; • AAA's StartSmart Program – a series of 18 free newsletters helping teens to be safer on the road; • teenSMART Program – a safety program offered by AAA Insurance Co. for teens, which qualifies them for a very good auto insurance discou