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Contractor Agreement for Amazon Relay

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CONTRACTOR AGREEMENT FOR AMAZON RELAY

Parties and Effective Date

This Contractor Agreement (the Agreement) is made and entered into by and between:

Effective Date: . Contractor and Company are individually referred to as a Party and collectively as the Parties.

Contractor Contact & Entity Information

Position & Service Information

Anticipated Start Date: . This Agreement sets forth the terms under which Contractor shall provide transportation services through the Amazon Relay network.

Scope of Services

Contractor shall provide motor carrier services, equipment, labor and supervision necessary to pick up, transport and deliver freight tendered by Company in accordance with assigned loads, schedules, routing and applicable regulatory requirements. Services shall be performed in a safe and timely manner and in compliance with Company's standard operating rules communicated through the Relay platform and related instructions.

Compensation, Billing and Payment

Company will pay Contractor in accordance with rates and fee schedules agreed for each load. Contractor shall submit invoices reflecting delivered loads, load IDs, miles, accessorials and any agreed surcharges. Payments are subject to setoff for chargebacks and claims for loss, damage or nonperformance.

Equipment, Registration and Safety

Contractor warrants that all equipment used to perform services is properly registered, maintained and inspected and meets all applicable federal, state and local safety and emissions requirements. Contractor shall maintain accurate records of vehicle registration, inspections and driver qualifications.

Insurance Requirements

Contractor shall maintain, at its sole expense, insurance coverage of the types and limits reasonably required for commercial motor carriers and as specified by Company for loads tendered through Amazon Relay. All policies shall be issued by insurers with sufficient rating and include endorsements as required by Company.




Indemnification and Liability

Contractor shall defend, indemnify and hold Company, its affiliates and agents harmless from and against any claims, damages, losses, costs or expenses (including reasonable attorneys' fees) arising out of or related to Contractor's performance of services, breach of this Agreement, negligence or willful misconduct, except to the extent caused by Company's gross negligence or willful misconduct. Liability for consequential, punitive or special damages is disclaimed to the fullest extent permitted by law.

Independent Contractor Status

Contractor is retained as an independent contractor and not as an employee, agent or partner of Company. Contractor is solely responsible for all taxes, withholdings and other statutory or contractual obligations of an employer. Contractor has no authority to bind Company except as expressly provided in writing.

Confidentiality and Data Use

Contractor shall treat as confidential all non-public operational, routing, pricing and customer information disclosed in connection with this Agreement and shall use such information solely to perform obligations hereunder. Contractor shall implement commercially reasonable technical and organizational measures to protect any personal data processed in connection with performance.

Termination

Either Party may terminate this Agreement upon written notice if the other Party materially breaches this Agreement and fails to cure within the period specified in such notice, or immediately for cause where required for safety, regulatory compliance failures, or insolvency. Upon termination, Company may withhold payments subject to adjustments for cargo loss, damage or claims.

Compliance with Laws and Relay Rules

Contractor shall comply with all applicable federal, state and local laws, regulations and industry standards, including but not limited to commercial motor vehicle, hazardous materials and driver qualification requirements. Contractor shall also comply with Company's published operating requirements for loads tendered via Amazon Relay and shall cooperate with any safety or compliance audits.

Records, Audit and Subcontracting

Contractor shall maintain complete and accurate records related to performance and payment for a minimum of three years and permit Company reasonable access to audit such records. Contractor shall not assign or subcontract obligations without Company's prior written consent, and remains responsible for acts and omissions of any permitted subcontractor.

Dispute Resolution and Governing Law

Any dispute arising from or related to this Agreement shall be resolved under the dispute resolution procedures agreed by the Parties. This Agreement shall be governed by the substantive laws of the state indicated in the notices section or, absent such designation, the state where Company maintains its principal place of business (excluding choice-of-law rules).

Representations, Warranties and Survival

Each Party represents and warrants that it has authority to enter into this Agreement. Provisions that by their nature should survive termination (e.g., indemnification, confidentiality, records retention) shall survive termination or expiration of this Agreement.

Employment History (for contractor records)

Please provide your two most recent employers (or carriers) to assist with verification and safety review.

Education

References (Professional)

Provide three professional references familiar with your safety and performance history.

Legal Disclosures

At-Will Statement: To the extent applicable, nothing in this Agreement shall be construed to create an employment relationship. Contractor acknowledges its status as an independent contractor. Equal Opportunity: Contractor will not discriminate in any hiring or employment practice and will comply with applicable nondiscrimination laws in providing services and selecting personnel.

Applicant Certification and Authorizations

I certify that all information provided in this Agreement, onboarding and attachments is true, complete and correct to the best of my knowledge. I understand that false statements may result in denial, suspension or termination of the relationship and may provide grounds for civil or criminal liability.

By checking the box below, I authorize Company and its agents to contact my previous employers, references and relevant authorities, and to obtain background checks, motor vehicle records and other verification necessary for safety, security and compliance purposes.

Acknowledgment of Amazon Relay Requirements

Contractor acknowledges that performance of loads via Amazon Relay is subject to operational policies, safety standards and program rules. Contractor agrees to comply with all applicable instructions provided by Company for loads tendered through the Relay platform and to promptly correct any safety or compliance deficiencies identified by Company.

Miscellaneous

This Agreement constitutes the entire agreement between the Parties regarding the subject matter and supersedes prior understandings. No amendment or waiver is binding unless in a written instrument signed by authorized representatives of both Parties. If any provision is held invalid, the remaining provisions shall remain in full force and effect.

Contractor Printed Name:

Contractor Signature:

Date:

Company Printed Name:

Authorized Signatory:

Date:

Enter text✕

Overview of the Contractor Agreement for Amazon Relay

A Contractor Agreement for Amazon Relay is a written contract that sets the terms between a motor carrier or owner-operator and a contracting party to provide freight services through Amazon Relay. It documents parties, scope of work, payment rates, insurance and indemnity obligations, compliance with Amazon safety and operating rules, and procedures for onboarding, audits, and claims. The agreement clarifies responsibilities for licensing (MC/DOT), tax classification, and required certificates of insurance, and it serves as the binding record used for onboarding, payments, and dispute resolution.

Why this agreement matters and its legal standing

A clear Contractor Agreement reduces onboarding delays, ensures carriers meet Amazon Relay requirements, and allocates operational and liability risks between parties. Electronically signed agreements are enforceable in interstate commerce under the ESIGN Act (15 U.S.C. ch. 96) and governed for intrastate matters by UETA where adopted; confirm state-specific statutes for local variations.

Why this agreement matters and its legal standing

Who typically completes this Contractor Agreement

Parties involved in completing the agreement include contracting logistics managers, small carrier owners, fleet operators, and internal legal or compliance teams responsible for onboarding carriers to Amazon Relay.

  • Logistics Managers — Prepare contract terms and verify carrier compliance for fleet onboarding and performance monitoring.
  • Owner-Operators — Provide legal name, MC/DOT details, insurance certificates, and tax information to qualify for loads and payments.
  • Legal/Compliance Teams — Review indemnity, insurance limits, governing law, and audit provisions to mitigate liability.

Properly completed agreements streamline payments, reduce audit exposures, and support operational readiness for load assignments and insurance verification.

Core provisions to include in a professional agreement

A complete Contractor Agreement addresses operational, financial, and legal elements so both parties understand obligations and remedies.

Parties

Identify legal entity names, DBA names, type of entity (individual, LLC, corporation), and contact information for notices.

Scope of Services

Define accepted services, equipment requirements, routes, performance standards, on-time metrics, and any Amazon Relay-specific rules.

Compensation

Specify rate structure, invoicing cadence, allowable accessorials, payment terms, and dispute resolution for disputed charges.

Insurance & Indemnity

State required coverage types and limits, certificate delivery process, additional insured endorsements, and indemnity obligations for losses.

Term & Termination

Set effective date, renewal or auto-termination clauses, termination for convenience and cause, and post-termination obligations.

Compliance & Safety

Require DOT/MC registration, driver qualifications, drug & alcohol testing compliance, cargo security, and incident reporting procedures.

Security and compliance elements to record

Encryption: TLS 1.2/1.3 in transit
Data at Rest: AES-256 encrypted storage
Audit Trail: Timestamped signing logs
Regulatory Certs: SOC 2 Type II, ISO 27001
Health Data: HIPAA-compliant (BAA required)
eSignature Law: ESIGN and UETA compliant

Step-by-step: completing the Contractor Agreement

Follow these practical steps to prepare, sign, and deploy the agreement for Amazon Relay onboarding.

  • 01
    Gather Documents: Collect MC/DOT, insurance certificates, W-9, and driver qualification records.
  • 02
    Populate Agreement: Complete party details, rates, insurance, and term fields accurately.
  • 03
    Review & Approve: Legal or compliance performs a clause and insurance verification review.
  • 04
    Execute: Execute via secure eSignature or wet signature and distribute executed copies to stakeholders.

Configuring an online completion workflow

Set up a digital workflow that enforces required fields, signer authentication, and certificate collection to minimize manual checks.

Field Configuration
Required Fields Make MC/DOT, insurance, and TIN mandatory
Authentication Use SMS code or KBA for carrier signers
Conditional Fields Show insurance detail fields only if carrier selects 'certificate attached'
Templates Save standard terms as reusable template

Where to submit the executed agreement

After signing, route the final agreement to the parties and any required systems as part of Amazon Relay onboarding.

  • Amazon Portal Upload: Upload executed agreement to the Amazon Relay onboarding portal
  • Carrier Records: Store signed copy in carrier's compliance file
  • Accounts Payable: Send signed agreement to AP for payment setup
  • Insurance Provider: Retain certificate copies and endorsements with the agreement

Technical considerations for digital signing and sharing

Ensure the solution preserves a full audit trail and retains signed records in a searchable, exportable format for compliance and audits.

  • File Types: PDF and DOCX supported
  • Integrations: Salesforce, NetSuite, Google Workspace
  • Auth Options: Email link, SMS code, or KBA

Key deadlines and processing expectations

Track statutory payroll and information return deadlines alongside internal onboarding milestones to avoid fines and payment delays.

W-9 Provision:

Provide an accurate W-9 upon request; no universal filing deadline

1099-NEC:

File Form 1099-NEC to recipient and IRS by Jan 31

I-9 Retention:

Retain I-9 for 3 years after hire or 1 year after termination, whichever is later (8 CFR §274a.2)

Contract Effective Date:

Begin performance on the Effective Date entered in the agreement

Insurance Renewal:

Supply renewal certificates before policy expiration to avoid suspension

Common mistakes to avoid when preparing the agreement

  • Using a trade name instead of the legal entity name causes mismatches with W-9 and insurance certificates, delaying payment setup.
  • Failing to attach or verify insurance endorsements results in onboarding holds and potential exposure during incidents.
  • Leaving rate and accessorial terms vague invites invoice disputes and slows resolution of payment differences.
  • Omitting signature dates or using inconsistent signer names can raise questions about enforceability and authority to bind the party.

Penalties and operational risks of incorrect or incomplete agreements

Backup Withholding: 24% withholding may apply for missing or incorrect TIN
I-9 Violations: $281–$2,789 per I-9 paperwork violation
Insurance Gaps: Insufficient coverage can shift liability to contracting party
Tax Reporting Fines: Incorrect 1099 filings trigger IRC §6721 penalties
Contract Disputes: Vague terms increase litigation and arbitration costs
Onboarding Delays: Missing documents delay access to Amazon Relay loads

eSignature pricing comparison for executing the agreement

Compare common vendor pricing and core capabilities relevant to signing and storing Contractor Agreements; signNow appears first per vendor ordering rules.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies by vendor Varies by vendor Varies by vendor Varies by vendor
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No

Examples: how carriers use this agreement in practice

Realistic scenarios show how different carrier types complete and apply the agreement for Amazon Relay operations.

Regional Carrier Onboarding

A regional carrier completes entity and insurance fields precisely

  • Ensures additional insured endorsements are in place
  • The result: certification accepted by the platform and access to Relay loads without manual follow-up, reducing onboarding time.

Owner-Operator Contract Setup

An owner-operator provides MC/DOT, W-9, and payment routing details

  • Confirms liability insurance meets limits
  • After countersignature the operator receives load assignments and invoices process on the agreed payment schedule, minimizing disputes.

Practical tips for accurate and efficient completion

Applying a few consistent practices reduces errors and speeds deployment of carriers onto Amazon Relay.

Standardize Templates
Use a single vetted template for similar carrier types to limit variation and reduce review time.
Automate Field Validation
Implement field validation for MC/DOT numbers, dates (MM/DD/YYYY), and required insurance data to prevent incomplete submissions.
Centralize Records
Store signed agreements and certificates in a centralized, searchable repository to expedite audits and claims handling.
Periodic Reverification
Schedule insurance and compliance rechecks before policy expirations to avoid service interruptions.

Frequently asked questions about the Contractor Agreement for Amazon Relay

Answers to common practical and legal questions encountered when preparing, signing, and storing the agreement.


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