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General Manager/Chief Operating Officer Contract

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Suggested General Manager/Chief Operating Officer (COO) Contract

The following wording should only be considered as a general guideline. This contract is not designed to apply in all situations. No contract could be formulated to cover every detail of the business relationship between every club and every GM/COO. Alternative wording has been provided for some of the following terms of agreement. You and your counsel should specify all conditions of employment unique to your situation.

Opening Statement:

This Employment Agreement made and entered into this day of , 20 , by and between of hereinafter referred to as the club and , of hereinafter referred to as the GM/COO.

a) The GM/COO is, at the time of this Agreement, employed as manager of the club and the parties wish to continue such relationship upon the terms and conditions hereinafter set forth.

or

b) All previous employment agreements between the parties are hereby revoked and superseded by this Agreement.

or

c) The parties desire to record the arrangements made for the employment of the GM/COO by the club.

NOW, THEREFORE, in consideration of the mutual promises herein contained, the parties agree as follows:

Term:

The GM/COO’s employment under this Agreement shall be for a period of years, commencing on , and ending on , unless sooner terminated as provided herein.

Compensation:

a) For all services rendered by the GM/COO under this Agreement, the club shall pay the GM/COO a salary of $ per year, payable in equal installments at the end of each . The GM/COO shall also receive all other benefits that are generally available to other club employees including but not limited to expense accounts, medical benefits, life insurance, educational benefits and such additional salary and benefits as may be agreed upon from time to time between the club and the GM/COO.

b) (in cases where the term is indefinite) For all services rendered by the GM/COO under this Agreement, the club shall initially pay the GM/COO a salary at the annual rate of not less than $ per year, payable in equal installments. Future compensation shall be at such rates, and payable at such times as shall be mutually agreed upon by the parties, but shall not be less than the compensation stated above. The GM/COO shall also receive all other benefits that are generally available to other club employees including but not limited to expense accounts, medical benefits, life insurance, educational benefits and such additional salary and benefits as may be agreed upon from time to time between the club and the GM/COO.

Termination:

The Club may terminate this agreement at any time for cause upon thirty (30) days written notice and the GM/COO prior to the effective date of such termination should any of the following occur: 1) The GM/COO’s commission of a felony, fraud, misappropriation or embezzlement, or 2) The GM/COO’s material breach of his obligations as set forth in this agreement if the breach is not corrected within forty-five (45) days of the GM/COO reviewing written notice of the alleged breach, or 3) the GM/COO’s becoming so disabled as to be unable to substantially perform GM/COO’s duties on a full-time basis for a period of (see paragraph entitled “Extended Illness”) or more, and remains unable to substantially perform his duties at the expiration of this period. Such termination for cause shall be approved by a majority vote of the Board of Directors and shall be effective only after written notice setting out the cause for termination and after the GM/COO is provided forty-five (45) days opportunity from receipt of the notice to cure such cause for termination of employment. The Club shall pay the GM/COO the compensation provided in the Agreement plus all benefits through the effective date of such termination. The GM/COO may terminate this agreement at any time upon sixty (60) days written notice to the Club.

Termination — Alternative Language: The Club may terminate this agreement at any time with or without cause by giving thirty (30) days written notice to the GM/COO and by paying to the GM/COO an amount equal to either six month salary from the date of termination or one month’s salary for each year of employment by the GM/COO with the Club up to a maximum of eighteen (18) months pay, plus full benefits during the severance period, including but not limited to, term life insurance, short and long term disability insurance, medical insurance and pension contributions.

Responsibilities:

The GM/COO shall be responsible to the club’s governing body for all actions concerning the club’s operation and the presiding officer thereof in the event of conflict of interest or difference of opinion among the members thereof. The GM/COO shall use all reasonable efforts to ensure that regulations are observed by members of the club, and shall advise the governing body, or any member thereof, of any violations, abuses of privileges, or unbecoming conduct on the part of members.

Retirement-Pension:

a) In addition to salary, the club agrees to contribute, at the rate of $ per annum for the duration of this Agreement and during any extension thereof, to the currently in effect for the benefit of employees of the club, in order to provide the GM/COO with such death and retirement benefits as are therein contemplated.

or

b) In addition to salary, the club agrees to contribute, at the rate of $ per annum for the duration of this Agreement and during any extension thereof, to a qualified pension plan for the GM/COO, who shall be consulted with regard to the apportionment between death and retirement benefits. Any such pension plan shall provide for full vesting of all benefits in the GM/COO by the expiration date of this Agreement.

Insurance:

a) In addition to other compensation, the club at its own expense shall include the GM/COO in all insurance and hospitalization plans available to employees of the club as a group.

or

b) In addition to other compensation, the club at its own expense shall provide for the GM/COO’s family health insurance coverage at least equivalent to the best available Blue Cross, Blue Shield and Major Medical coverage offered in the area.

Extended Illness:

a) Should the GM/COO be unable to substantially perform his duties because of illness or other incapacity, he shall be retained at full compensation and other benefits for one month plus one week for each year of employment. At the expiration of this period if the GM/COO remains unable to substantially perform, this Agreement may be terminated by written notice to the GM/COO.

b) Should the GM/COO be unable to substantially perform because of illness or other incapacity, GM/COO shall be retained at full compensation and other benefits for one month plus one week for each full year of employment. At the expiration of this period, if the GM/COO remains unable to substantially perform, the Agreement may be terminated by written notice to the GM/COO. Upon such termination of this Agreement by the club, the club shall pay to the GM/COO the difference between the salary hereunder and the amount received by GM/COO under any applicable Workman’s Compensation Act, Temporary Disability Insurance Act, or the Club’s Sickness and Accident Insurance Plan, if any, for an additional period of

Vacations:

After one full year of employment by the club, the GM/COO shall be entitled to an aggregate of fourteen days paid vacation per year. After full years of employment by the club, the GM/COO shall be entitled to an aggregate of days paid vacation per year. All such vacations shall be taken at times mutually agreed upon between the GM/COO and the club. Neither leaves of absence to attend educational sessions or Club Managers Association of America Annual Conferences, nor time lost because of sickness or injury shall be deducted from vacation periods. Any vacation time not taken during the term of this Agreement shall accrue and be carried forward from year to year.

Association Dues:

The club shall pay, on behalf of the GM/COO, all dues to professional associations to which GM/COO may belong in conjunction with GM/COO’s club position, including the annual dues to the Club Managers Association of America.

Education Expenses:

The club shall reimburse the GM/COO for all reasonable expenses incurred in attending the annual conferences of his professional association, educational courses sponsored by it, and meetings of the local chapter thereof, upon presentation of appropriate expense vouchers, in addition to attending the Annual Club Managers Association of America Conference. The GM/COO shall be entitled to attend educational workshop(s) annually sponsored by the Club Manager’s Association of America.

It is further understood that the GM/COO shall, when reasonably possible, be accompanied by the GM/COO’s spouse at the Annual Club Managers Association of America meeting, and at other conferences requested by the Board of Directors, which expenses will be reimbursed by the club.

Automobile:

a) The GM/COO shall have the use of an automobile provided by the club. Ordinary service, repairs and insurance for the vehicle shall be performed and provided at the club’s expense.

or

b) The GM/COO is expected to use the GM/COO’s own automobile in the performance of his duties for the club for which the club shall reimburse the GM/COO at the rate of

Food:

Meals for the GM/COO shall be provided by the club without charge, in the customary manner, on the club premises and for the convenience of the club.

Club Privileges:

The GM/COO (and his/her spouse or family) shall be entitled to full club privileges without charge. The club shall furnish without charge suitable living quarters for the GM/COO and GM/COO’s family, which they shall occupy as a condition of the GM/COO’s employment and for the convenience of the club.

Arbitration:

Any controversy or claim arising out of, or relating to this Agreement, or the breach thereof, shall be settled by arbitration in accordance with the rules of the American Arbitration Association. Any decision rendered by the arbiter(s) shall be final, conclusive and binding upon the parties, and may be entered as judgment in any court having jurisdiction thereof. Notice of a demand for arbitration shall be sent in writing to all parties to this Agreement. The demand for arbitration shall be made within a reasonable time after the dispute has arisen.

Inurement:

This Agreement shall be binding upon and shall inure to the benefit of the club and its successors and assigns, but shall not be assignable by the GM/COO.

Notice:

Any notice required to be given by this Agreement shall be effective only if in writing, and delivered personally, or sent by first class mail, postage prepaid, if to the GM/COO, addressed to the GM/COO at the GM/COO’s last known residence, and if to the club, addressed to its last known business address, or to such other address as either party shall have specified by notice given in the manner described above.

Extension:

Unless either party to the Agreement gives written notice to the other prior to days before the end of the term of this Agreement of an intention to terminate the Agreement, this Agreement is extended for an additional period of year(s) beyond the period stated in this Agreement under the same conditions and terms as contained in this Agreement.

Severability:

If any one or more of the provisions of this Agreement shall be held unenforceable or invalid, the enforceability and validity of all other provisions of this Agreement shall not be affected thereby.

Waiver:

The waiver by either party to this Agreement of a breach of any term of this Agreement shall not operate or be construed as a waiver of any subsequent breach thereof.

Entire Agreement:

This instrument contains the entire agreement between the parties and may not be amended in any way except by agreement in writing and signed by both parties hereto.

IN WITNESS WHEREOF, the parties have executed this Agreement on the

day of , 20

WITNESS:

By

GM/COO

Source: The Club Managers Association of America (CMAA), 2008, http://www.cmaa.org/ecs/coo/page6.htm

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What a General Manager/Chief Operating Officer Contract Is

A General Manager/Chief Operating Officer Contract is a written employment agreement that sets out the executive’s duties, authority, compensation, performance metrics, term, termination rights, confidentiality obligations, and post‑termination restrictions. It formalizes the relationship between the employing entity and the executive, allocating operational control, reporting lines, and decision‑making authority. The contract often includes bonus and equity provisions, indemnification, intellectual property assignment, and dispute resolution terms. Properly drafted, it clarifies expectations, reduces litigation risk, and creates enforceable remedies for breach while allowing for required statutory notices and compliance with federal e‑signature laws.

Why this Contract Matters for Your Organization

A clear agreement protects both the company and the executive by defining duties, compensation, and exit terms; it reduces uncertainty and supports governance and compliance, including electronic execution under ESIGN and state law.

Why this Contract Matters for Your Organization

Who Typically Prepares and Signs This Agreement

These contracts are prepared, reviewed, and executed by parties responsible for leadership hiring, governance, and legal compliance.

  • Company boards and compensation committees ensuring alignment with corporate policy and investor expectations.
  • Senior HR and talent leaders coordinating onboarding, benefits, and equity administration.
  • In‑house or outside counsel drafting enforceable terms and advising on regulatory exposure.

Signers often include the company CEO or board chair and the executive; legal counsel or corporate secretary typically countersigns to attest corporate authority.

Core Provisions to Include in a Professional Contract

A complete agreement balances operational authority with legal protections. Include clear definitions and enforceable mechanics to avoid disputes.

Duties

Explicitly describe the executive’s responsibilities, reporting lines, and decision‑making scope to prevent role creep and conflicting directives.

Compensation

Detail base salary, bonus structure, equity grants, vesting schedules, payout timing, and any clawback or recovery provisions.

Term & Termination

Specify fixed term or at‑will status, notice periods, severance eligibility, cause definitions, and post‑termination benefits handling.

Confidentiality/IP

Include confidentiality, invention assignment, and IP ownership clauses that survive termination and cover preexisting works.

Restrictive Covenants

If enforceable in the governing state, include noncompete, nonsolicit, and non‑disparagement terms with geographic and temporal limits.

Dispute Resolution

State governing law, forum selection, arbitration or litigation preference, and fee‑shifting or indemnity provisions.

Required Information and Standard Fields

Effective Date: MM/DD/YYYY
Parties: Legal entity names
Position Title: Official executive title
Compensation: Salary and bonus terms
Equity Grants: Grant size and vesting
Termination Terms: Notice and severance

Step‑by‑Step: Filling Out and Executing the Contract

Follow these steps to prepare, approve, and execute the agreement with minimal friction while preserving legal validity for electronic signatures.

  • 01
    Draft: Populate core fields and tailor standard clauses to the role.
  • 02
    Internal Review: Have HR, finance, and counsel verify compensation and tax implications.
  • 03
    Board Approval: Obtain required corporate approvals and minutes if governance requires.
  • 04
    Execution: Sign electronically or on paper; retain the executed copy for records.

Configuring an Online Signing Workflow

Set up the digital workflow to control access, authentication level, and routing order for signatures and approvals.

Field Configuration
Signer Order Sequential or parallel routing
Authentication Email, SMS code, or advanced methods
Required Fields Signature, date, initials, compensation fields
Retention Store signed PDF and audit trail

Where to Send and File the Executed Agreement

Plan distribution and filing locations to satisfy corporate, tax, and HR recordkeeping obligations.

  • Executive: Provide a signed copy to the executive.
  • HR File: Store employment record in HR system.
  • Corporate Records: Attach board resolution and retain with minutes.
  • Finance: Send compensation terms to payroll and benefits.

Digital Signing and Technical Requirements

Choose an eSignature platform that supports audit trails, secure storage, and appropriate signer authentication for executive contracts.

  • Document Formats: PDF or DOCX supported
  • Authentication: Email or SMS code
  • Audit Trail: Timestamp and IP capture

Ensure the platform you select can produce a tamper‑evident signed PDF and retain an exportable audit trail to meet ESIGN and record retention requirements.

Typical Timelines and Deadlines

Key dates affect effectiveness, onboarding, equity vesting, and statutory notice periods; record them clearly in the contract and ancillary systems.

Execution Window:

Sign within 30 days of offer acceptance

Onboarding Start:

Employee start date per Effective Date

Equity Vesting:

Vesting starts on Effective Date

Notice Period:

As specified for resignation or termination

Severance Payment:

Pay within agreed payroll cycle

Common Risks and Potential Consequences

Contract Ambiguity: Litigation or costly clarification
Improper Authority: Voidable obligations
Tax Exposure: Withholding failures or penalties
IP Misassignment: Loss of ownership rights
Noncompliant Clauses: Unenforceable restrictions
Data Breach: Regulatory and reputational harm

eSignature Vendor Pricing Snapshot for Executive Contracts

Compare baseline pricing and key features across vendors to align platform choice with compliance and volume needs; signNow is listed first per table convention.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7‑day free trial Varies by plan Varies by plan Varies by plan Varies by plan
Bulk Send Yes (higher tiers) Yes Yes Yes Varies
Audit Trail Yes Yes Yes Yes Yes
Envelope Cap No cap 100 envs/user/yr Varies Varies Varies

Real‑World Examples of Executive Agreement Execution

These brief examples show how organizations used digital signing and standard templates to finalize executive contracts efficiently.

Optica Ventures (COO)

The interface is simple and easy‑to‑use for our team; more importantly, it is just as easy for our customers.

  • Contract routing automated approval steps across HR and legal.
  • The team executed complex equity and severance terms quickly while preserving audit logs for future reference.

Xerox (Director of Operations)

airSlate SignNow provides us with the flexibility needed to get the right signatures on the right documents, in the right formats, based on our integration with NetSuite.

  • Integration reduced manual entry and reconciliation.
  • This approach ensured accurate payroll setup and timely equity grant recording without delaying the executive start date.

Frequently Asked Questions and Troubleshooting

Answers to common questions about validity, execution methods, amendments, and secure storage for executive employment contracts.


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