Request Details
Date, employee contact, and description of the limitation and requested adjustment, recorded verbatim when possible.
A formal document creates a traceable record of accommodation requests, medical documentation, and employer determinations. It reduces misunderstandings, supports consistent decision-making, and helps demonstrate compliance with ADA obligations while protecting sensitive health information under HIPAA where applicable.
Proper role clarity ensures each party understands responsibilities for request handling, decision timelines, and recordkeeping.
| Field | Configuration |
|---|---|
| Authentication | Company SSO with optional SMS for external delegates |
| Template | Reusable form with conditional medical fields |
| Conditional Fields | Show medical fields only after consent given |
| Storage | Encrypted HR system archive with access controls |
Confirm the platform meets encryption, audit trail, and access-control expectations before use.
Date, employee contact, and description of the limitation and requested adjustment, recorded verbatim when possible.
Provider statements, dates of examination, and functional limitations summary while minimizing unnecessary PHI disclosure.
Feasibility analysis, interactive process notes, and alternatives considered with reasoned conclusions.
Specific adjustments, start date, duration, review dates, and responsible parties for implementation.
Signatures or electronic approvals from decision-makers with timestamps and role labels.
Complete action log (who, what, when) to support compliance and future review.
Acknowledge receipt within 10 business days where possible
Request supporting documentation within 14–30 days when needed
Complete interactive assessment promptly; no fixed federal deadline
Start accommodations within an agreed reasonable period
Follow retention timeline stated elsewhere in this guidance
A clinical organization moved intake and consent forms online to centralize records and audits.
A small services firm standardized accommodation requests to reduce back-and-forth and speed decisions.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Yes | Yes | Yes | Yes |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |