Performance Ratings
Numeric or descriptive scores for core competencies and job responsibilities tied to measurable expectations and evaluation scale definitions.
A properly completed Employee Agent Appraisal documents performance, supports development, and provides a defensible record for HR decisions and regulatory audits. It reduces ambiguity in employment actions and creates a consistent baseline for measuring improvements or issues.
Supervisors and HR professionals usually prepare the appraisal; agents and their managers participate in review meetings.
The completed appraisal should be stored securely and shared with the agent and relevant HR channels according to company policy.
Numeric or descriptive scores for core competencies and job responsibilities tied to measurable expectations and evaluation scale definitions.
Concise examples of behavior or results that justify ratings and guide improvement; avoid vague language or unsupported remarks.
Actionable training or coaching steps with owners, target dates, and criteria for successful completion to support agent growth.
Documented performance improvement plans, timelines, and consequences if minimum standards are not met; reference prior warnings where applicable.
Signed acknowledgment by the manager and agent, dated to confirm review and receipt; capture digital audit trail if signed electronically.
Fields for reviewer name, job title, review period, department, and version control to track changes and audits.
| Field | Configuration | Field Name | Recommended setting |
|---|---|
| Routing Order | Manager → HR reviewer → Employee acknowledgement |
| Authentication Method | Email link with optional SMS code for added verification |
| Conditional Fields | Show corrective action fields only when rating below threshold |
| Retention Tagging | Apply personnel-record retention policy on completion |
Ensure your eSignature platform supports required authentication, audit trails, and integrations before e-submitting appraisals.
Use a platform that maintains tamper-evident records and meets applicable compliance requirements for personnel files.
Issue within company-defined review month; complete acknowledgements within 30 days.
Conduct at 30, 60, and 90 days for new hires as policy requires.
Specify improvement period (typically 30–90 days) and follow-up dates.
Allow 7–14 days for employee comments after manager review.
File the signed appraisal in HRIS within 7 business days of completion.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
The interface is simple and easy-to-use for our team; more importantly, it is just as easy for our customers.
The airSlate SignNow team has been exceptional, responsive, the API has been great.
Collect metrics and draft manager comments before the scheduled review.
Manager finalizes ratings and documents examples to support judgments.
Employee reviews, signs, and may add written comments within the response window.
Completed appraisal is filed in HRIS and retained per policy.