Incident Summary
Date-stamped description of each absence or tardy, who recorded it, and references to timekeeping records or supporting documentation.
A CAP clarifies expectations, creates an objective timeline for improvement, and reduces ambiguity that can lead to inconsistent treatment. It protects both parties by setting documentation standards and outlining next steps if attendance fails to improve.
Human resources and direct managers most commonly prepare the CAP; the employee and a witness or HR representative usually sign it to acknowledge receipt and understanding.
Signed CAPs are retained in personnel files and may be shared with payroll, benefits, or legal teams if needed for subsequent actions.
Date-stamped description of each absence or tardy, who recorded it, and references to timekeeping records or supporting documentation.
Cite the specific attendance policy sections or handbook provisions that describe acceptable attendance and the consequences of noncompliance.
Specific, measurable steps the employee must take (e.g., improved arrival time, medical documentation) and any employer accommodations to be considered.
Start and review dates with milestones and a clear end date for the improvement period, including follow-up meeting dates.
Explain progressive discipline outcomes, up to termination, if attendance does not meet the stated requirements by the deadline.
Space for the employee, manager, and an HR representative to sign and date; note if an employee refuses to sign and the witness who observed refusal.
| Field | Configuration |
|---|---|
| Template name | Use a standard HR CAP template with required fields locked. |
| Routing | Route to manager, HR, and employee in that order. |
| Notifications | Enable email or SMS reminders for review dates. |
| Audit trail | Capture timestamps, IP, and signer identity for records. |
Use a platform that provides reliable audit trails, access controls, and appropriate compliance certifications for personnel records.
Ensure the chosen solution supports retention policies, controlled sharing, and exporting signed copies for secure long-term storage.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |