Role Description
A precise list of CDD responsibilities and thresholds (e.g., transaction size triggers) that tie directly to SOPs and training requirements.
A clear contract establishes roles, reduces ambiguity, and creates an auditable paper trail for regulatory examinations. It documents employee commitments to CDD procedures, data protection, and escalation paths, helping enforce consistent application of AML/KYC policies.
Clear signing authority and version control reduce disputes and support later audits or investigations.
| Field | Configuration |
|---|---|
| Signer Order | Sequential signing: employee first, then manager, then compliance counter-signature. |
| Authentication | Use email plus SMS code or ID verification for higher assurance signers. |
| Attachments | Require attachments such as role-specific SOPs or training completion certificates. |
| Retention | Enable audit trail retention and PDF/A export for records management. |
Verify platform HIPAA, SOC 2, and ESIGN/UETA support if your program requires enhanced compliance and auditability.
A precise list of CDD responsibilities and thresholds (e.g., transaction size triggers) that tie directly to SOPs and training requirements.
Clear rules for collection, storage, access, and sharing of customer data, including encryption, access logging, and permitted processors.
Mandated training cadence, passing criteria, and proof of completion that links to the HR learning management system.
Stepwise escalation for suspicious activity, including contact points, timelines, and required documentation for internal investigations.
Defined consequences for noncompliance or negligence, including remediation steps and potential employment action.
Commitment to periodic review, version control, and the location of the authoritative signed copy for audit readiness.
Contract signed before active access is granted
Initial CDD training completed within 30 days
Retain per 8 CFR §274a.2 rules
Provide W-2/1099 per IRS deadlines
Make records available for regulator requests promptly
Prepare role-specific clauses and attach SOPs for reviewer input.
Legal and compliance confirm regulatory alignment and required disclosures.
Obtain signatures and capture the audit trail with identity proofing.
Export signed PDF and store with metadata in records system.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial, no credit card | No | No | Yes, limited | Yes, limited |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
Optica moved onboarding online to simplify signatures and reduce turnaround time
Tech Data automated approvals for internal and customer agreements
Responsible for drafting standard language, coordinating reviews with compliance, and maintaining the master signed copy in the personnel records system. Ensures role language matches payroll and access privileges.
Signs to acknowledge duties, data handling responsibilities, and training requirements. The employee's signature is evidence of consent and acceptance of contractual and disciplinary provisions.