Scope of Work
Describe specific cleaning tasks, frequency, areas to be serviced, expected standards, and any excluded tasks. Attach a checklist or schedule as an exhibit to avoid ambiguity and make it easy to verify performance during inspections.
A written Employee Cleaning Service Agreement protects both employer and worker by documenting expectations, legal responsibilities, and payment terms. It helps establish employment classification for tax and labor compliance and reduces disputes over scope of work, access to premises, and liability for damage or injury.
Use this agreement whenever cleaning duties are regular, include access to private property, or where insurance and confidentiality are material concerns.
The employer (facility owner, property manager, or company) signs to confirm scope, payment, access permissions, insurance requirements, and disciplinary or termination procedures. Their signature binds the organization to payroll and withholding obligations.
The worker (employee or contractor) signs to accept duties, schedule, pay rate, confidentiality, and liability clauses. Accurate name and identification are necessary for tax forms and verification.
Describe specific cleaning tasks, frequency, areas to be serviced, expected standards, and any excluded tasks. Attach a checklist or schedule as an exhibit to avoid ambiguity and make it easy to verify performance during inspections.
Specify work days, start and end times, site access procedures, keys or badge handling, parking, elevator use, and policies for after-hours or emergency access. Clarify who escorts the worker when required and any security clearances needed.
State pay rate (hourly or per-visit), overtime rules, payroll schedule, reimbursements, and whether tools or supplies are provided. Include invoicing and payment terms if engaging a contractor, and withholding details if an employee.
Confirm whether the worker is an employee or independent contractor. For employees note tax withholding, benefits eligibility, and I-9 completion requirements; for contractors require W-9 and indemnity for tax liabilities.
Assign responsibility for property damage, bodily injury, and theft. Require proof of general liability insurance or a workers' compensation policy as appropriate and specify minimum coverage limits and certificates of insurance.
Define notice periods, immediate termination for safety or criminal conduct, dispute resolution method, and any post-termination obligations such as return of keys or confidentiality duties.
| Field | Configuration |
|---|---|
| Signing Order | Employer then worker |
| Authentication | Email + SMS code |
| Attachments | Attach I-9, W-9, COI |
| Retention | Auto-archive signed PDF |
Ensure the chosen platform can produce an audit trail, comply with ESIGN/UETA, and retain signed records for required retention periods.
Obtain signed agreement prior to or on the worker's first workday.
Complete Form I-9 on hire day; supporting docs within three business days.
Collect W-9 from contractors upon engagement; no fixed federal deadline.
Provide payroll details before the first paycheck cycle.
Request certificate of insurance before site access when required.
Employer sends offer outlining role, pay, and start date.
Worker and employer sign the cleaning service agreement.
I-9, background check, and insurance verification finalized.
Worker begins scheduled cleaning services under the agreement.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes (Business Premium) | Varies by plan | Varies by plan | Varies by plan | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | Varies | Varies |
Optica standardized field agreements for recurring services to reduce rework and confusion.
A property manager used digital agreements for vendor cleaners to speed onboarding and recordkeeping.