Objectives
Clear, measurable goals tied to performance metrics and criteria for determining success or further action if goals are unmet.
A written agreement clarifies goals, timelines, and resources, reduces ambiguity, and creates an auditable record for HR and legal review.
Tailor signatory requirements to your organization’s approval matrix and applicable state employment rules.
Clear, measurable goals tied to performance metrics and criteria for determining success or further action if goals are unmet.
Define the responsibilities of the employee, manager, HR, and any coach or mentor providing support or training.
Specify start date, milestone review dates, mid‑point evaluation, and final assessment to keep the process timebound.
State limits on disclosure, access controls for records, and any special data protections required for sensitive information.
List resources such as training, mentoring, modified duties, or other accommodations the employer will provide.
Signature lines for the employee, manager, and HR representative, with dates and role titles to validate approval.
| Setting | Recommended Configuration |
|---|---|
| Signature Authentication | Email plus optional SMS code for attribution |
| Template Fields | Use required fields for dates and objectives |
| Bulk Send | Enable on plans supporting bulk distribution |
| Retention Policy | Auto-archive signed copies to HR records |
Ensure audit trails, secure storage, and role-based access are enabled and that any BAA or compliance addenda are in place when required.
Agreement start date (MM/DD/YYYY) triggers obligations.
Set a specific date for a midpoint evaluation.
Date for concluding the coaching period and outcomes.
Specify time allowed for employee to respond or appeal.
Retention periods begin at execution or termination.
Prepare the agreement and obtain managerial and HR sign-off.
Present terms, answer questions, and secure the employee's signature.
Conduct an interim review and document progress or adjustments.
Complete final evaluation and record results in personnel file.
| Criteria | Coaching Agreement | PIP (Performance Improvement Plan) |
|---|---|---|
| Purpose | development and support | corrective action |
| Tone | collaborative | formal and disciplinary |
| Documentation | guides growth and resources | records failures and consequences |
| Outcome | skill development or closure | possible termination or demotion |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial, no credit card required | Varies by vendor and plan | Varies by vendor and plan | Varies by vendor and plan | Varies by vendor and plan |
| Bulk Send | Yes (Business Premium) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA available) | Yes | Yes | No | No |
A community healthcare clinic documents a nursing staff coaching plan with measurable patient‑care objectives and training resources.
A retail chain uses a coaching agreement to support an underperforming store manager with sales and leadership targets.