Employee Customer Agreement

EMPLOYEE CUSTOMER AGREEMENT

This Employee Customer Agreement (the Agreement) is entered into by and between Employee Name: and Customer Name: . Effective Date: .

Personal Information

Position Information

Proposed Start Date:

Employment History

Education

Graduation Date:

Professional References

Legal Disclosures & Company Policies

At-Will Employment: Nothing in this Agreement creates a guarantee of employment for any specified duration. Employment is at-will and may be terminated by either party at any time, with or without cause or advance notice, except as otherwise required by law. By initialing below, Employee acknowledges the at-will nature of employment.

Equal Opportunity: The Customer and Employer maintain policies of nondiscrimination and equal opportunity in employment. Decisions will be made without regard to protected characteristics. Employee agrees to comply with applicable nondiscrimination policies when interacting with customers and coworkers.

Agreement Terms — Duties, Confidentiality, and Customer Interaction

Scope of Duties: Employee will perform duties for Customer as assigned by Employer and Customer within the scope of Employee's job title. Employee agrees to provide services to Customer in a professional manner, to follow Customer policies while on Customer premises or when accessing Customer systems, and to comply with all lawful instructions related to Customer-specific tasks.

Confidentiality and Customer Data: Employee will have access to confidential information, including but not limited to customer data, business processes, and proprietary information. Employee shall not disclose, use, reproduce, or permit access to such confidential information except as required to perform duties under this Agreement. Employee must follow all data security, privacy, and handling protocols applicable to Customer data and immediately report any suspected breach or unauthorized disclosure.

Customer Property and Access: Employee acknowledges that access credentials, badges, hardware, or documentation provided by the Customer remain Customer property. Employee will use such items only as authorized, will safeguard them, and will return them immediately upon request or termination of duties.

Non-Solicitation: During the term of Employee's engagement and for a period of 12 months following termination, Employee shall not directly solicit Customer's clients for competing services or induce Customer clients to terminate or reduce their business relationship with the Customer, except as expressly permitted in writing by the Customer.

Conflicts of Interest: Employee shall disclose any personal, financial, or familial relationships with Customer personnel that could give rise to a conflict of interest. Employee agrees not to accept gifts, gratuities, or any form of compensation from Customer clients that would influence the performance of duties or violate Customer policy.

Compensation for Customer-Related Fees: Employee acknowledges that compensation and reimbursements for work performed for Customer are governed by Employee's agreement with Employer. Any fee arrangements between Employee and Customer must be authorized in writing by the Employer and Customer.

Liability and Indemnification: To the extent permitted by law, Employee shall indemnify and hold harmless Customer and Employer from third-party claims arising from Employee's gross negligence, willful misconduct, or unauthorized disclosure of Customer confidential information. Customer and Employer shall provide prompt notice of any claim and the opportunity to participate in defense or settlement discussions.

Term and Termination: This Agreement remains in effect for the duration of Employee's assignment serving the Customer and may be terminated by either party in accordance with applicable employment policies or contractual terms. Termination does not relieve Employee from post-termination obligations, including confidentiality and non-solicitation covenants.

Governing Law and Dispute Resolution: Any dispute arising under this Agreement shall be governed by the internal laws governing employment and contractual relationships of the jurisdiction agreed upon by Customer and Employer where applicable, and the parties shall attempt to resolve disputes in good faith prior to pursuing formal legal remedy.

Authorization & Applicant Certification

Background and Reference Checks: Employee authorizes Employer and Customer to contact prior employers, educational institutions, and references and to obtain background checks, credit checks, and verification of credentials as permitted by law. Employee releases those parties from liability for providing truthful information in response to such inquiries.

Certification: I certify that all information provided in this Agreement and accompanying documentation is true, complete, and correct to the best of my knowledge. I understand that falsification or omission of material facts may result in denial of the assignment or termination of employment.

Acknowledgment of Customer Policies

Employee acknowledges receipt of any Customer-specific policies provided for review and agrees to comply with those policies while performing duties. Employee will notify Employer and Customer promptly of any suspected violations of Customer policy or security incidents.

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