Scope of Access
Clearly itemize datasets, CRM modules, and export permissions the employee may access. List specific tables, report types, and any excluded fields to avoid ambiguity and unauthorized data exports.
A precise LOA reduces unauthorized access, documents consent and managerial responsibility, and creates an audit trail for donor interactions and data exports. It supports privacy compliance and consistent stewardship processes across teams.
Organizations use this LOA to formalize delegated access for employees who manage donor databases and donor communications within CRM systems.
Use this LOA to document authority, support audits, maintain change logs, and reduce disputes over donor data access.
An employee responsible for importing, segmenting, and exporting donor records within the CRM. This profile needs explicit authorization to run reports, export contact lists, and correct data, and should be bound by confidentiality and retention rules documented in the LOA.
Leads donor communications, gift acknowledgements, and stewardship workflows. Requires permissions to view donor giving history and communication preferences, but not necessarily full export capability unless specified. The LOA should define permitted outreach methods and data-change authority.
Clearly itemize datasets, CRM modules, and export permissions the employee may access. List specific tables, report types, and any excluded fields to avoid ambiguity and unauthorized data exports.
Specify allowed actions such as view, edit, export, and communication on donor records. Tie each action to business purpose and include any conditional limits or approvals required for exports.
State start and end dates for authority, automatic expiration events, and renewal procedures. Include early termination triggers such as role change, separation, or misconduct findings.
Include confidentiality obligations, data handling rules, encryption requirements, and a clause requiring compliance with HIPAA, FERPA, or other applicable privacy rules where relevant.
Describe required logs, frequency of access reviews, monitoring responsibilities, and steps for reporting suspected misuse, including designated contacts and escalation paths.
Explain revocation mechanics: notice period, immediate suspension for cause, and procedural steps for returning or deleting exported donor data after access ends.
Issue before granting CRM or donor data access to the employee.
Review permissions yearly or when role changes.
Revoke access immediately upon separation or role reassignment.
Ensure signed LOA stored per retention policy and audit needs.
If required, notarize at execution; arrange witnesses per state rules.
| Criteria | LOA | Power of Attorney | Consent Form |
|---|---|---|---|
| Legal scope | limited access | broad authority | specific act |
| Notarization typical | optional | often required | rarely required |
| Revocation | easily revoked | often durable | conditional revocation |
| Primary use | data access | legal acts and assets | permission for specific acts |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Trial varies | Trial varies | Trial varies | Trial varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |