Definitions
Define protected classes, discrimination, harassment, retaliation, and other key terms so readers and investigators share a common understanding.
A clear policy reduces legal risk, promotes fairness, and supports consistent HR decision-making across business units. It helps document procedures for reporting, investigation, and remediation to meet regulatory expectations and create a defensible record if disputes arise.
Typical users include HR leaders, legal counsel, people managers, and compliance officers responsible for employee relations and policy enforcement.
The policy should be owned by HR with periodic review by legal counsel and version control to document amendments and approval dates.
Define protected classes, discrimination, harassment, retaliation, and other key terms so readers and investigators share a common understanding.
State who and what is covered (employees, contractors, applicants, locations, virtual conduct) and whether unionized employees have parallel procedures.
List prohibited behaviors with examples (biased hiring, unequal pay, disparate treatment, harassment, retaliation) to make expectations concrete.
Describe multiple reporting channels (manager, HR, anonymous hotline), required timelines, and confidentiality limits for investigations.
Outline preliminary assessment, investigator selection, interview steps, evidence retention, corrective actions, and documentation standards.
Describe potential outcomes, including remediation for complainants, discipline for violators, and follow-up monitoring to prevent recurrence.
| Field | Configuration |
|---|---|
| Initiation | Report via HR ticketing system and email notification to designated reviewer |
| Routing | Escalate high-severity matters to senior HR and legal automatically |
| Approval | Require sign-off from HR lead and legal counsel for policy changes |
| Recordkeeping | Store all case files in a secure, access-restricted repository with audit logs |
Choose platforms that support secure storage, role-based access, and auditable records when administering the policy.
Ensure systems integrate with HRIS and document management platforms to centralize records and simplify periodic audits.
Acknowledge receipt within 3 business days of the report
Implement interim measures (e.g., separation of parties) as soon as risk is identified
Complete formal investigation within 30 calendar days when practicable
Notify parties of findings and actions within 10 business days after closure
Allow a 14-day window for parties to request reconsideration or appeal
Document intake details and assign a case number for tracking
Decide on interim measures and priority for investigation
Conduct interviews, collect documents, and create written summaries
Determine corrective actions, discipline, or policy changes and document rationale
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | No | No | No | Yes, limited |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | No cap | No cap | No cap |