Position Scope
Describe front-of-house duties (greeting, seating, POS operation, customer assistance) and any cross-training expectations to limit ambiguity about daily responsibilities.
A well-drafted Employee FOH Agreement reduces disputes by documenting pay, schedules, and conduct expectations; supports consistent enforcement of policies; and provides evidence for payroll and labor compliance reviews when necessary.
Common users include managers, HR professionals, franchise operators, and small-business owners who supervise public-facing staff.
Use the agreement whenever a new FOH employee is hired, when policy changes affect customer-facing tasks, or at the start of a new season or ownership.
Responsible for preparing and delivering the agreement, ensuring it aligns with payroll, benefits, and company policy, and for retaining the signed document in personnel files for required retention periods.
Typically authorized to sign on behalf of the employer for hourly FOH hires, to enforce day-to-day policy, and to verify that the employee has completed onboarding steps such as I-9 and training.
Describe front-of-house duties (greeting, seating, POS operation, customer assistance) and any cross-training expectations to limit ambiguity about daily responsibilities.
Specify hourly rate, tipped wage handling, overtime rules, pay frequency, and tip-pool mechanics to meet wage-and-hour requirements.
State regular shift patterns, on-call expectations, notice requirements for schedule changes, and overtime authorization procedures.
Outline customer-service standards, uniform and grooming rules, harassment policy reference, and examples of conduct that may result in discipline.
Define any confidentiality obligations for guest information, payment data, or proprietary procedures and how long confidentiality persists after employment ends.
Specify at-will or fixed-term status, notice expectations, final pay timing, and return-of-property requirements to reduce post-termination disputes.
| Field | Configuration |
|---|---|
| Recipient Order | Employer then employee; enable parallel if needed |
| Authentication | Email link plus SMS code for higher assurance |
| Required Fields | Name, signature, date, pay-rate confirmation |
| Storage Location | HR secure folder and payroll record |
Choose a signing platform that supports PDF/DOCX input, audit trails, and your required signer authentication levels.
Ensure the chosen platform provides secure storage, tamper-evident signed files, and retention controls to meet your compliance needs.
Employee start date recorded on agreement
Complete Section 1 by start date and Section 2 within three business days (8 CFR §274a.2)
Conduct performance review at agreed probation milestone
Provide wage notices per state law before first payroll
Follow state law for final paycheck timing on termination
Document offer terms and obtain employee acceptance in writing.
Complete I-9, tax forms, and initial training within employer timelines.
Confirm pay rate and deductions before the first pay run.
Archive executed agreement in the personnel file for the retention period.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |